Strange ESTA email
Sep 17, 2021 | 6:47 am
#1
Original Poster
Join Date: Aug 2014
Location: London
Programs: KLM, BA Gold, Etihad
Posts: 959
Strange ESTA email
My girlfriend and I have both received an email from ESTA today telling us we have an ESTA update
However when you click on the link there is no update just the normal page. When I try to log in to check my status it tells me there is no application. Which is true as I have an ESTA, I wanted to check my status not my application!!
Any clues?
We were due to fly to the US from the UK this afternoon which obviously isn't happening but we both have print outs saying our ESTA's are valid until August 2022 and we are re-booked to fly in March 2022.
Thanks.
However when you click on the link there is no update just the normal page. When I try to log in to check my status it tells me there is no application. Which is true as I have an ESTA, I wanted to check my status not my application!!
Any clues?
We were due to fly to the US from the UK this afternoon which obviously isn't happening but we both have print outs saying our ESTA's are valid until August 2022 and we are re-booked to fly in March 2022.
Thanks.
Oct 17, 2021 | 1:49 pm
#3
Original Poster
Join Date: Aug 2014
Location: London
Programs: KLM, BA Gold, Etihad
Posts: 959
We are now left with a trip in March and two printed ESTAs.
The website is terrible and we cant tell if something has happened to our Estas Or not.
No way of knowing so it sounds like we will have to spend the money again. It shouldnt be this difficult but it is.
Oct 17, 2021 | 1:56 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,914
Hi - nothing has happened.
We are now left with a trip in March and two printed ESTAs.
The website is terrible and we cant tell if something has happened to our Estas Or not.
No way of knowing so it sounds like we will have to spend the money again. It shouldnt be this difficult but it is.
We are now left with a trip in March and two printed ESTAs.
The website is terrible and we cant tell if something has happened to our Estas Or not.
No way of knowing so it sounds like we will have to spend the money again. It shouldnt be this difficult but it is.
Oct 17, 2021 | 2:51 pm
#5
Original Poster
Join Date: Aug 2014
Location: London
Programs: KLM, BA Gold, Etihad
Posts: 959
So what happens when you go into Check Individual Status and enter your details? I have just done mine again and while I agree that the website is clunky, I was always able to see the status.
Oct 18, 2021 | 1:12 am
#6
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,914
So I checked mine again using application number, passport number, and DoB just now and it shows me the status of "authorization approved" along with the expiry date. I renewed on 15/10/21 but I see no reason why that status would ever disappear. To me it sounds like you don't have an ESTA or an application in process. And if it were me I would apply again.
Oct 18, 2021 | 9:59 am
#7
Original Poster
Join Date: Aug 2014
Location: London
Programs: KLM, BA Gold, Etihad
Posts: 959
So I checked mine again using application number, passport number, and DoB just now and it shows me the status of "authorization approved" along with the expiry date. I renewed on 15/10/21 but I see no reason why that status would ever disappear. To me it sounds like you don't have an ESTA or an application in process. And if it were me I would apply again.
How can that be Application Expired?
Oct 19, 2021 | 2:21 am
#8
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,914
I didn't say it was. Perhaps after XX days or so an "application" disappears off the system. But, and I don't know if this helps but I just checked with a passport that I know the ESTA has expired and I get "Application Expired" in a red box and nothing else, where I would have expected/liked "ESTA expired". So I get what you are saying about why "check status" doesn't return anything meaningful and helpful and that is what must be frustrating you. I know it would me.