Seems like the pre-pandemic processing times aren’t coming back for most of the rest of the year:

https://www.cnn.com/2023/07/05/polit...ays/index.html

They are dangling the carrot of maybe at the end of the year.

I received my new passport about 4 weeks ago but I still have not received my canceled one. The Dept of State website does say to allow up to 8 weeks, but from seemingly all of the anecdotal reports, it appears most receive their canceled documents within a week or two after receiving the new one.

Has anyone else had to wait > 4 weeks for their canceled passport to be returned?

First time application, routine / regular

04/20 - Submitted in person at USPS
04/25 - Received, In process, locator code 53
07/05 - Shipped
??/?? - Received

My wife received her documentation back in early June, about six weeks after receiving the passport. YMMV

Asking in a more appropriate thread.

We need to get an appointment at a passport agency. When I call the main passport agency 1-877-487-2778 number, the only option I can find that seems appropriate is to talk to an agent between 8-10am (10am-noon on Saturday). I got through today, but was told they can't schedule an appointment now (wonder why) and to call Monday.

Is there a better appointment method?

Npr now has an article about passport processing times combined with affected travel including money lost on lodging / tickets / etc. It’s not easy.

Renewal, book + card, however passport recently expired (< 5 years):

06/30 - Submitted in person in New Jersey (Monmouth County)
07/05 - Showing In Process, locator code 19 (Washington)

??/?? - Shipped
??/?? - Received

In December (end of) we did a child passport in Atlanta; went to locator 62 (Tucson) expedited with express mail, and had it back in 22 days (Dec 28 > Jan 18).

They mentioned things like 400k+ new applications each week, the increased authorization for overtime pay, and this year perhaps exceeding even last year’s all time record number of application? Did they not mention the role of the transition to the newest passport book version. They are going to cart out online applications again and probably try to speed things up that way.

gl gl. I’ll assume you get it by mail around September to November range. Keep us posted.

yes on the first question. I don’t recall the npr article mentioning the newest passport book version nor am i aware that this new version is causing delays. The article mentioned online option towards the end of the year. With general online struggles for uploading photo etc I preferred my method of using their online pdf wizard which enabled me to type stuff online, generate a pdf to print, and then mail the printed version with photo etc. I’m more than aware that not everybody has a printer - however like not owning a second car, it’s not that expensive to generate a pdf and then print it at a FedEx kinkos type store. Still saving tons by not owning a printer plus ink(s).

any indications of when they might bring back online renewals?

Some word about later this year, or so that is the hope. Hope costs nothing until it delivers frustration but not a timely passport.

Any recent data point? Mine was received 5/11, with expedite service. It has been almost 9 weeks. We are traveling in about a month and I am getting really nervous.

Yeah, I was hoping there would be something more than a vague "later this year" update - mine expires this year and expecting to travel in December. I think I will not wait to renew on the hope online resumes sooner than later.....

ugh.

Data point from me:

Renewed my passport and chose expedited

Mailed to Philadelphia - June 2
Received - June 5
Processing - June 13
Approved - July 7
Mailed - July 7
Received - July 11

Website status never changed after it became Approved (I got the mail date from the USPS envelope) and like others I never received an email at any point.