Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesn’t match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesn’t match the list above, please add or correct.
Current US passport wait? (Merged Threads)
#1576
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,030
One more data point. Two passports mailed in same package (but in separate internal envelopes). A month (30th to 30th) from them receiving to me receiving, 3 extra days if you count from when I dropped at USPS.
- Expedited application, passport+card, no overnight return, $200
- July 27 mailed priority mail
- July 30th late night/31st delivered to national passport center
- August 3 received and "in process", "reviewing documents"
- August 30 "approved", "we're now printing", should receive around September 4
- (checked on Friday 27th, still said reviewing documents, but didn't check over the weekend)
- August 30 priority mail dropped two passports in my mail slot
- Waiting for passport card and old passport
#1577
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,552
#1578
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,030
#1579
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,552
#1580
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,030
There’s a lot of speculation over which offices process things “faster” and in another message board they’re claiming the office in Charleston, SC (where my application is pending) is rather slow. But we’ll see how it goes.
#1581
Join Date: Apr 2021
Posts: 18
My USPS has been great (used them three times in the last few years) but they always default to super-expensive 1-day priority mail. I'm sure I could just ask for slower service but it seems strange they never ask... I don't think they get a sales bonus do they?
#1582
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,030
13 days behind you, I really didn't want to double my cost to go expedited but I just hate the uncertainty of not having tracking there and back, plus hearing that they don't even confirm processing for weeks with normal processing. In the end I paid up.
My USPS has been great (used them three times in the last few years) but they always default to super-expensive 1-day priority mail. I'm sure I could just ask for slower service but it seems strange they never ask... I don't think they get a sales bonus do they?
My USPS has been great (used them three times in the last few years) but they always default to super-expensive 1-day priority mail. I'm sure I could just ask for slower service but it seems strange they never ask... I don't think they get a sales bonus do they?
Not as far as I know. 😂 In fact, several other people and I were not even offered priority or express mail delivery from the USPS office to the passport processing centers. But I still lucked out and had my status change to “in process” a mere three days after I sent it. I wish I knew on which basis these applications are sent to their respective processing centers.
One person in the other boards send his expedited application the same day I did but he already got his passport today. Literally two weeks exactly from when he submitted his things. And he said the office was Atlanta (locator code 74).
I’m glad my application didn’t end up in the New Orleans office though.
#1583
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Not as far as I know. 😂 In fact, several other people and I were not even offered priority or express mail delivery from the USPS office to the passport processing centers. But I still lucked out and had my status change to “in process” a mere three days after I sent it. I wish I knew on which basis these applications are sent to their respective processing centers.
One person in the other boards send his expedited application the same day I did but he already got his passport today. Literally two weeks exactly from when he submitted his things. And he said the office was Atlanta (locator code 74).
I’m glad my application didn’t end up in the New Orleans office though.
One person in the other boards send his expedited application the same day I did but he already got his passport today. Literally two weeks exactly from when he submitted his things. And he said the office was Atlanta (locator code 74).
I’m glad my application didn’t end up in the New Orleans office though.
#1584
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
You do know there is a government-developed process map published for this stuff — one that isn’t really ever fully up-to-date?
The location matters even after Citibank is out of the picture. Not all State sites have the same way of working productively. Unfortunately, it’s not all that easy to pick and choose what happens with where it goes, especially when dealing with the USPS to send in applications.
The location matters even after Citibank is out of the picture. Not all State sites have the same way of working productively. Unfortunately, it’s not all that easy to pick and choose what happens with where it goes, especially when dealing with the USPS to send in applications.
#1585
Join Date: Apr 2021
Posts: 18
You do know there is a government-developed process map published for this stuff — one that isn’t really ever fully up-to-date?
The location matters even after Citibank is out of the picture. Not all State sites have the same way of working productively. Unfortunately, it’s not all that easy to pick and choose what happens with where it goes, especially when dealing with the USPS to send in applications.
The location matters even after Citibank is out of the picture. Not all State sites have the same way of working productively. Unfortunately, it’s not all that easy to pick and choose what happens with where it goes, especially when dealing with the USPS to send in applications.
Unfortunately, I thought the address to send new expedited applications is the same for all acceptance facilities unless you use one of those passport agencies
#1587
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,552
#1588
Join Date: Mar 2012
Posts: 284
Irving, TX is where routine applications from residents of CA, FL, IL, MN, NY, and TX should go. For the rest of the country it is Philly
https://travel.state.gov/content/tra...ort/renew.html