U.S. Customs User Fee
#1
Original Poster




Join Date: Jan 2008
Location: JFK, BUR, YVR
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... SERIOUSLY?!
I recently had a family emergency to tend to, and had to push back an award ticket (LGA > YUL) by a day. I spoke w/ an AA rep, and she made the change immediately. However, she noted there was a fare difference of $7,10 between the taxes I paid ($53,60) and the taxes now assessed on the ticket. I asked her why there was a difference and she cited currency fluctuation as the reason.
Unsatisfied with that answer, I did a little research on OANDA.com and determined that the change in rate was ~$0,01 between the time I purchased the ticket (12 Oct), and the time I changed the ticket (13 Nov). At best, a change in currency would've yielded a fare increase of ~$1,50. Yet, this is still way less than the $7,10 I was assessed, so I contacted AA.
Apparently, on 5 November, AA had implemented a "custom users tax" on all tickets issued departing out of the United States to Canada, Mexico and the Caribbean. The response indicated: "This is a new tax that had to be collected on your ticket inasmuch as you changed your itinerary. The tax will be paid to the government."
So, my question to the learned folks of this forum: is this another BS "tax" like BA's YQ?
I recently had a family emergency to tend to, and had to push back an award ticket (LGA > YUL) by a day. I spoke w/ an AA rep, and she made the change immediately. However, she noted there was a fare difference of $7,10 between the taxes I paid ($53,60) and the taxes now assessed on the ticket. I asked her why there was a difference and she cited currency fluctuation as the reason.
Unsatisfied with that answer, I did a little research on OANDA.com and determined that the change in rate was ~$0,01 between the time I purchased the ticket (12 Oct), and the time I changed the ticket (13 Nov). At best, a change in currency would've yielded a fare increase of ~$1,50. Yet, this is still way less than the $7,10 I was assessed, so I contacted AA.
Apparently, on 5 November, AA had implemented a "custom users tax" on all tickets issued departing out of the United States to Canada, Mexico and the Caribbean. The response indicated: "This is a new tax that had to be collected on your ticket inasmuch as you changed your itinerary. The tax will be paid to the government."
So, my question to the learned folks of this forum: is this another BS "tax" like BA's YQ?
#2
FlyerTalk Evangelist


Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 16,677
The Customs User Fee is a fee assessed by the US government. Passengers on flights from Canada previously were exempted from payment of the fee. Congress repealed the exemption and imposition of the fee started on November 5, 2011. AA didn't implement a "custom user fee" but began assessing the "customs user fee" as required by federal law.
I assume your ticket is a return ticket and the fee is being assessed for your entry into the US on your return.
I assume your ticket is a return ticket and the fee is being assessed for your entry into the US on your return.
#3
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
It is not BS in the sense that it goes to the airline; it is a tax as defined in the dictionary, i.e. "a charge usually of money imposed by authority on persons or property for public purposes".
I was unaware that it had increased, but am not surprised; in the US we're still paying a federal tax on telephone that was a "temporary" one to pay for the Spanish-American war ...
I was unaware that it had increased, but am not surprised; in the US we're still paying a federal tax on telephone that was a "temporary" one to pay for the Spanish-American war ...
#4
Original Poster




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Didn't we get a refund of that in 2007 under the Federal Telephone Excise Tax Credit?
#6
Original Poster




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#7

Join Date: Nov 2006
Location: JAX / MUC / BER
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They have to pay the money to the gvmt. But I agree they should communicate better. But I suspect they kind of like it that way so they can easier label additional revenue as taxes...
#8
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Join Date: Aug 2000
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Canada charges exactly ZERO in customs/immigration/agriculture fees while I am confident the US charges are well over $30 per ticket!
#9


Join Date: May 2003
Location: Texas
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#10
Suspended
Join Date: Jul 2003
Posts: 4,861
#11
Suspended
Join Date: Jul 2003
Posts: 4,861
Canadian Goods and Services Tax (XG) USD 9.00
Montreal Trudeau Airport Improvement Fee (SQ) USD 24.60
Quebec Sales Tax (XQ) USD 2.20
Canadian Air Travelers Security Charge (CA) USD 11.90
TOTAL: USD 47.70
That's approximately 33 percent in taxes, fees, and charges.
#12
FlyerTalk Evangelist



Join Date: Aug 2000
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Yup and none of those are the fees I was referring to. The bulk of that is airport improvement fees which in Canada are higher but with the exception of Toronto are not assessed at connecting airports. I guess our federal sales tax (gst) applies but that is a reality on nearly anything we buy! For some reason I thought gst did not apply to international flights but perhaps it does not us flights. It certainly applies to domestic flights.
#13
Senior Moderator and Moderator: American AAdvantage & TravelBuzz


Join Date: Nov 2007
Location: BOS
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Since this topic isn't specific to AA, we'll shift this over to TravelBuzz for further discussion. Thanks!
/JY1024, AA (and TravelBuzz) co-moderator
/JY1024, AA (and TravelBuzz) co-moderator
#15




Join Date: Jul 2009
Location: YYZ
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Posts: 90
Yup and none of those are the fees I was referring to. The bulk of that is airport improvement fees which in Canada are higher but with the exception of Toronto are not assessed at connecting airports. I guess our federal sales tax (gst) applies but that is a reality on nearly anything we buy! For some reason I thought gst did not apply to international flights but perhaps it does not us flights. It certainly applies to domestic flights.

