Flagged in F
Jan 24, 2009, 7:27 pm
#16
Join Date: Jan 2006
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The OP was in FIRST class, where all beverages are complimentary!
Jan 24, 2009, 7:28 pm
#17
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Jan 24, 2009, 7:30 pm
#18
Join Date: Jan 2006
Location: San Francisco Bay Area
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Jan 24, 2009, 7:30 pm
#19
Join Date: May 2006
Location: Tampa, FL
Programs: Nothing - I'm useless!
Posts: 2,441
So?
If they need to charge for water -at all- I certainly don't expect them to have extra stock laying around to hand out.
Being in First doesn't mean an endless amount of anything you want. Suppose they'd indulge my desire to make a blankie and pillow fortress?
If they need to charge for water -at all- I certainly don't expect them to have extra stock laying around to hand out.
Being in First doesn't mean an endless amount of anything you want. Suppose they'd indulge my desire to make a blankie and pillow fortress?
Jan 24, 2009, 7:40 pm
#20
Join Date: Jan 2006
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Apparently the aircraft was not stocked with enough water (see the OP's first post!), which is why there was not enough water!
Secondly, the OP asked for a mere CUP of water for the last hour of the flight!
But more importantly was the FAs poor attitude towards the OP in trying to resolve the situation.
Jan 24, 2009, 7:43 pm
#21
Join Date: May 2006
Location: Tampa, FL
Programs: Nothing - I'm useless!
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You have completely missed the boat on this!
Apparently the aircraft was not stocked with enough water (see the OP's first post!), which is why there was not enough water!
But more importantly was the FAs poor attitude towards the OP in trying to resolve the situation.
Apparently the aircraft was not stocked with enough water (see the OP's first post!), which is why there was not enough water!
But more importantly was the FAs poor attitude towards the OP in trying to resolve the situation.
Not the airline, not a FA, not an act of God.
Jan 24, 2009, 8:22 pm
#22
Join Date: Feb 2008
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I don't expect them to react very kindly to my pillow fort request either. The OP has a medical reason for needing large amounts of water, and thus a responsibility to the OP's-self to provide and provision that water - by the OP.
Not the airline, not a FA, not an act of God.
Not the airline, not a FA, not an act of God.
Jan 24, 2009, 8:27 pm
#23
Join Date: Jan 2006
Location: San Francisco Bay Area
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Posts: 5,695
I don't expect them to react very kindly to my pillow fort request either. The OP has a medical reason for needing large amounts of water, and thus a responsibility to the OP's-self to provide and provision that water - by the OP.
Not the airline, not a FA, not an act of God.
Not the airline, not a FA, not an act of God.
Jan 24, 2009, 8:42 pm
#24
In memoriam
Join Date: Mar 2000
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Originally Posted by KNRG
If they need to charge for water -at all- I certainly don't expect them to have extra stock laying around to hand out.
Jan 24, 2009, 8:56 pm
#25
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Location: NYC (formerly BOS/DCA)
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It seems to me that if I had a medical reason for drinking copious amounts of water, I might bring a bottle with me. Just sayin'.
Jan 24, 2009, 9:18 pm
#26
Join Date: Jan 2006
Location: San Francisco Bay Area
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I guess the OP "made the mistake" of thinking that US would have an adequate supply of water on board since she has never had this happen before.
Jan 24, 2009, 9:28 pm
#27
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Jan 24, 2009, 10:46 pm
#28
Join Date: Feb 2008
Location: CLT
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Here is how I look at this.
1. Airline should have adequate water on board.
2. OP should have a backup water for medical emergencies.
Since neither #1 and #2 didn't happen then we are looking at the issue.
I think a lot was a communication issue on both FA and OP side.
If OP would explain to FA about medical condition I think FA would be more attentive and go to the back and check for water sooner.
If FA would explain to OP that she has limited water and that she needs to make sure that other pax have at least a little if needed since she already been given x bottles I think OP would react differently.
To the OP, just imagine that there are two of you on board and you happen to fell asleep and your peer would drink all the remaining water and when you wake up FA didn't have a drop to offer and tell you that she gave pax B 4 bottles in past couple of hours not saving any for others. How would you feel? Would you be also upset and write to Tempe about it? If you would, then you shouldn't do it now.
1. Airline should have adequate water on board.
2. OP should have a backup water for medical emergencies.
Since neither #1 and #2 didn't happen then we are looking at the issue.
I think a lot was a communication issue on both FA and OP side.
If OP would explain to FA about medical condition I think FA would be more attentive and go to the back and check for water sooner.
If FA would explain to OP that she has limited water and that she needs to make sure that other pax have at least a little if needed since she already been given x bottles I think OP would react differently.
To the OP, just imagine that there are two of you on board and you happen to fell asleep and your peer would drink all the remaining water and when you wake up FA didn't have a drop to offer and tell you that she gave pax B 4 bottles in past couple of hours not saving any for others. How would you feel? Would you be also upset and write to Tempe about it? If you would, then you shouldn't do it now.
Jan 24, 2009, 10:55 pm
#29
Join Date: Feb 2008
Location: The Right Creek, AZ
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Posts: 593
So, are we expected to believe that with an hour left on the flight, that EVERY bottle of $2 water in coach was sold? That the whole flight was near dry levels?
I think it's more the lack of service that is irritating. The FA should have proactively walked herself to coach to check on their water supply, rather than chiding the OP for drinking too much and making it an issue. The PROPER customer service response was to just GET the water from coach, rather than give the OP attitude about her drinking limit.
OP - next time, tell the FA to nuke a plastic cup of ice for you.
Pfft.
(BTW, this story reinforces why I defected off US, and why I don't miss it for a second).
I think it's more the lack of service that is irritating. The FA should have proactively walked herself to coach to check on their water supply, rather than chiding the OP for drinking too much and making it an issue. The PROPER customer service response was to just GET the water from coach, rather than give the OP attitude about her drinking limit.
OP - next time, tell the FA to nuke a plastic cup of ice for you.
Pfft.
(BTW, this story reinforces why I defected off US, and why I don't miss it for a second).
Jan 25, 2009, 12:02 am
#30
Join Date: Nov 2008
Location: Enn Why Cee
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my, my
i came to the forum to see if, in spite of the bad PR, US air had improved in its treatment of customers...
i was looking at potentially getting my div miles in shape, but it looks l ike i best hold off on that one
in other news - i'vehad up to ten mini-dassani waters on delta.... i routinely drink five or six of these suckers on a trans-continental flight (plus other drinks)
hydration is important. no snide remarks to my face, yet
on multiple occasions, i've asked and received 1.5 l bottles too - to reduce the burden of fetching me a bottle every time the FA walks by
no such treatment and luxury with US huh?
i came to the forum to see if, in spite of the bad PR, US air had improved in its treatment of customers...
i was looking at potentially getting my div miles in shape, but it looks l ike i best hold off on that one
in other news - i'vehad up to ten mini-dassani waters on delta.... i routinely drink five or six of these suckers on a trans-continental flight (plus other drinks)
hydration is important. no snide remarks to my face, yet
on multiple occasions, i've asked and received 1.5 l bottles too - to reduce the burden of fetching me a bottle every time the FA walks by
no such treatment and luxury with US huh?