coswellnc

I guess my question would be why offer two choices of meals in the first place? On my last PHX to CLT I was in F/C on a A321 in Row 3. I guess everyone in front of me took the Pasta because when the f/a got to me she asked me if I wanted the chicken sandwich as it was all that was left. I took the sandwich and it was pretty good. With the exception of "special needs" that could be ordered in advance, I say put just one menu choice on board and nobody feels slighted. Might save some money too????

It still amazes me as I think that when all airlines served food to everyone (FC and Coach), people complained that the food quality was so bad and nobody wanted to eat it. Now that food is rarely served, everyone is complaining because airlines don't feed pax. Upgrade the snack basket in F/C with some better choices and keep the cookie (I like the cookie and it makes the plane smell GREAT) on domestic flights. US should save the hot food service for those flights across the pond when you really can't help being hungry due to flight times/lengths.

My two cents...

flight62

I won't argue with you here...especially the part about how everyone complained when EVERYONE got a hot meal.

PittDoc

Now let's not give Dougie any ideas. For business travelers, eliminating meals on long flights is not an attractive option.

Since most of us are forced to connect, the in-flight meal may be the only thing we get for 8 hours or more. Plus, I'd rather eat on the plane and spend my time between flights in the Club connected to Wi-fi or on the phone. Eating a meager meal at 30K feet is preferable to a noisy airport cantina filled with inebriated passengers or food court with screaming kids.

There is only one restaurant near a US terminal that I would ever bother eating at... Legal Seafood at DCA.

safetymom

BOS has a Legal Seafood next to the US gates. It's a great place to waste some time eating.

PittDoc

Good to know it's still there. I haven't been in Boston in years but am headed there this summer.

sophiegirl

Quote:

Originally Posted by PittDoc

There is only one restaurant near a US terminal that I would ever bother eating at... Legal Seafood at DCA.

I find the food at Philllips in CLT comparable....but the service can be lacking....

safetymom

Have a lobster roll for me please. I agree about Phillips.

zeke320

Is there any policy regarding FA storing baggage in overhead bin. I have been on two separate flights in row 1 only to find the bin full with the FA baggage. This makes it especially difficult because I cannot store baggage under seat. Assume this has something to do with removal of closets from 320 planes. However, on both occassions, it was an former AWA plane which never had closets in the first place.

iztok

AFAIK I've read a thread here and there are different places where crew supposed to store their things based on type of the a/c. Usually Row 1 is one of them as well as the last row. They have to have some of their things close in case it is needed.

flight62

You are somewhat correct. The larger rollerboard should be placed throughout the cabin. The smaller tote should really be placed as close to the f/a seat as possible as our manuals are usually stored there and need to be close by in the event of an emergency.

The removal of closets really did screw things up on the East (can't speak for west). Although we weren't suppose to put our bags in the larger closet, we put them there anyway as we all felt they were safe there AND it left room in the OH binds for a good 4-5 more bags. Luckily the East A319's still have closets.

When working B, I usually place my rollerboard straight in at the smaller bin on the right and my tote beneath the seat in front of my jumpseat.

goheelswks

Would it be practical to offer the FC gate-check tags to elites (or at least CP or PP/CP)? I usually don't mind giving up my rollaboard if I know I am getting it back in the jetway after a short wait, but I do get a bit frustrated when I'm not able to board with my group (or when everyone boards with the infamous "Zone 1/2 now boarding") and am asked to check it when I'm sitting in Y.

Also--thanks for starting this thread! Would love to give flight62 and GalleyWench A&B's as well--your insight and dedication is truly appreciated. ^

flight62

The policy states that if all the space runs out in FC, the F/A's may green tag (gate check) the bag(s).

I feel your pain. This whole Visa Card thing is allowing TOO many to board first...another not so well thought out decision.

iztok

But isn't that still getting your luggage at the luggage carousel vs. in the jet way?

flight62

No. The green tags are specifically for gate checking unless the agents ran out of regular bag checks and told you that would suffix for it. The green gate tag includes any FC bags, strollers, wheelchairs, and deadheading crew bags.

Phoenixian

The order of service is where I find great inconsistency, particularly on long haul (3+ hour) flights involving a meal service.

Is the order of service published in the flight attendant manual (based on scheduled flight time)?

As an example, given a 3+ hour flight , the First Class service flow would be:

Beverage service with snack basket (serving one row at a time) followed by the meal service. Second beverages would then be offered immediately after the last First Class passenger is served their meal. Meal tray would then be removed followed by coffee/dessert service.

In reality (a recent CLT-PHX flight) I frequently see the beverage served with the meal as the first step. Then the flight attendant completes the service and sits in the main cabin door's jumpseat reading (not their F/A manual).

What exactly does the company expect from their F/A's?