Jeans in First - Threatened to be moved to coach
Apr 10, 2007, 4:56 pm
#61
Join Date: May 2001
Location: Phoenix
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Apr 10, 2007, 5:00 pm
#62
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
This is all so infuriating- US employees making up their own rules and enforcing them against passengers. I have no problem with US enforcing its written rules and will certainly comply with US's rules as a passenger- but this ticks me off!
At the LGA FC ticket counter recently, one TA yelled to another, "Hey, do we charge change fees for Preferreds?!"
If I can fly at most four or six flights a week and know US's rules, why can't its employees?!
At the LGA FC ticket counter recently, one TA yelled to another, "Hey, do we charge change fees for Preferreds?!"
If I can fly at most four or six flights a week and know US's rules, why can't its employees?!
Apr 10, 2007, 5:24 pm
#63
Join Date: Mar 2007
Location: Washington DC
Programs: AA Plat
Posts: 1,304
I'm sort of speechless. I fear that I'd be removed from the aircraft in handcuffs if this happened to me. I most certainly would not give up the seat. On the bright side, I guess I wouldn't have to wait on hold with Customer Relations; I'm sure that the media would adequately communicate the flight disturbance.
Apr 10, 2007, 5:38 pm
#64
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Apr 10, 2007, 11:24 pm
#65
Join Date: Aug 2001
Location: Arizona USA
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Wow, this might break a US thread record after everyone "weighs in". Who really gives a rip? The issue is a pissed off union employee playing God. Anything new here? No? Try NW, or DL or...... unions facilitate this kind of behavior. Protect and pretend is their motto in order to shake down employees for a portion of their pay. And the good ones get screwed as always under unions.
I am not convinced this happened. If so, then why didn't the original person complain to US? Why is it here? Anti-union? Could be. I don't make up stories to kill unions, I have enough real ones to scare you out of your union card.
So let's laugh about it and drop it.
Apr 11, 2007, 10:56 am
#66
Suspended
Join Date: Jan 2004
Posts: 851
Is this a new policy for paying customers?
My wife is Silver with US, and was flying PDX-PHL last night on the redeye (flight 303, operated by America West). Her ticket was for coach, but scored the all-important upgrade for a redeye flight (yay!).
However, once on the plane, she gets up to use the restroom. Upon leaving the restroom, the flight attendant stops here and makes the statement (and I quote my wife):
"She (the FA) said, 'You're not allowed to be wearing jeans in First Class. I normally remove people and reseat them in coach for this. However, I'm going to let it slide just this once, but be sure you don't wear them next time.' As we were deplaning shortly after 7:00 AM, the same FA mentioned to me 'Be sure to remember next time! No jeans!' "
I'm not sure how to react, and neither is my wife. Is this the policy? Neither of us work for US; we're just simply paying customers, so the non-rev dress code doesn't apply here.
Thoughts? Is this to be expected? Is this policy, or just an over-reaching FA?
My wife is Silver with US, and was flying PDX-PHL last night on the redeye (flight 303, operated by America West). Her ticket was for coach, but scored the all-important upgrade for a redeye flight (yay!).
However, once on the plane, she gets up to use the restroom. Upon leaving the restroom, the flight attendant stops here and makes the statement (and I quote my wife):
"She (the FA) said, 'You're not allowed to be wearing jeans in First Class. I normally remove people and reseat them in coach for this. However, I'm going to let it slide just this once, but be sure you don't wear them next time.' As we were deplaning shortly after 7:00 AM, the same FA mentioned to me 'Be sure to remember next time! No jeans!' "
I'm not sure how to react, and neither is my wife. Is this the policy? Neither of us work for US; we're just simply paying customers, so the non-rev dress code doesn't apply here.
Thoughts? Is this to be expected? Is this policy, or just an over-reaching FA?
Apr 11, 2007, 11:01 am
#67
Join Date: Jan 2007
Programs: UA 1K, *G, Marriott Platinum
Posts: 185
I think there is a very obvious answer here that nobody seems to be getting. I think there is a 99% chance the FA was making a joke. Either her delivery or your wife's senses were off (redeye), and your wife completely misinterpreted. I think that is the only reasonable explanation here.
I hope the OP posts again when he receives a letter from US, or some other compensation. This is absolutely rediculous.
Apr 11, 2007, 11:13 am
#68
Join Date: Nov 2006
Location: PHL
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I am in 1D on a flight to PHL that leaves in about an hour...and I am in jeans. Guess I should behave myself!
Apr 11, 2007, 11:19 am
#69
Moderator: American AAdvantage & Marriott Bonvoy
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I think there is a very obvious answer here that nobody seems to be getting. I think there is a 99% chance the FA was making a joke. Either her delivery or your wife's senses were off (redeye), and your wife completely misinterpreted. I think that is the only reasonable explanation here.
Apr 11, 2007, 11:47 am
#70
Join Date: Sep 2004
Programs: US Silver
Posts: 631
I suppose it could have been a joke, but to say it twice? I would imagine the OP's wife looked more than a little bug-eyed at her the first time she said it: you'd have to be pretty self-absorbed not to notice that a "joke" of this sort had gone down like a lead balloon, so to repeat it, you'd have to be completely unaware that you'd caused offence. Anyway, it's been my experience that female FAs will on occasion joke with male passengers, but are less inclined to with female ones: it's just a different dynamic.
Apr 11, 2007, 11:52 am
#71
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Subsequently, i would write a complaint about the FA's behavior and.... oh, wait, its US we are talking about, no one ever cares about what we write to them, so scratch it, I would just suck it up.
Apr 11, 2007, 12:52 pm
#72
Original Poster
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, so she would have definitley picked up on it. We are awaiting response, and will absolutely post the feedback, if there is one. ^
The overall sentiment is clear, though: Not US policy, not HP policy. Zero research done on the part of the FA to identify my wife as a Silver status paid flyer, and not a non-rev.
Apr 11, 2007, 12:54 pm
#73
Guest
Posts: n/a
This has been burning me up for awhile: I was standing behind a "young" guy at the US customer service booth in the DCA gates a few weeks ago. He was angry he didn't get upgraded when the flight had F open for upgrades. The CSR told him they don't don't upgrade people in "jeans, t-shirts and baseball hats." He had all three on. But when my wife and I got seated in F, I saw people with all 3 too. Granted, he wore his hat sideays and it didn't have a preppy Gap style. Is it all in how you wear it? I guess so.
Dress code for non-rev traveling in F class do not allow blue-denim clothing, but denim is allowed as long as it is not torn or faded and in a dark color other than blue.
Apr 11, 2007, 6:43 pm
#74
Join Date: May 2005
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He was most certainly a non-rev - and that is not appropriate attire at all for a non-rev to fly in first. I could see a FA getting it wrong by looking at an old manifest, but the CSR's won't because they are looking at his reservation. If he threw any kind of fit, there is a bet that he, or the employee's whose benefits he is traveling on, will have his travel privilages suspended. That is a super no-no and can lead to terminiation.... As for regular paying passengers (upgraded or not), there is no dress code other than common decency.
Dress code for non-rev traveling in F class do not allow blue-denim clothing, but denim is allowed as long as it is not torn or faded and in a dark color other than blue.
Dress code for non-rev traveling in F class do not allow blue-denim clothing, but denim is allowed as long as it is not torn or faded and in a dark color other than blue.
Apr 11, 2007, 7:23 pm
#75
Join Date: Jan 2006
Location: San Francisco Bay Area
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Elites have to be a certain age and/or dress a certain way? I believe we have a number of younger elites as well as non-business elites on this forum, right?