Gogo Inflight Internet on US Airways post-merger
Sep 28, 2015, 9:19 am
#1
Original Poster
Join Date: Aug 2011
Location: NYC
Programs: DL DM
Posts: 80
Gogo Inflight Internet on US Airways post-merger
I have a reoccurring monthly "AA Unlimited" subscription for Gogo inflight internet and I assumed that this covered US flights, as well. Today, I was chatting with a Gogo rep and he said that this plan does NOT work on US flights. I mentioned to him that there is no unlimited plan on the Gogo website that mentions US and US is not even listed as a participating carrier.
He said the only unlimited plan covering US and AA is a 69.99 plan that is only purchasable in-flight.
My question is: I'm not sure he is right. Does anyone have any experience using an AA unlimited Gogo plan on US flights?
He said the only unlimited plan covering US and AA is a 69.99 plan that is only purchasable in-flight.
My question is: I'm not sure he is right. Does anyone have any experience using an AA unlimited Gogo plan on US flights?
Sep 28, 2015, 9:48 am
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I have a reoccurring monthly "AA Unlimited" subscription for Gogo inflight internet and I assumed that this covered US flights, as well. Today, I was chatting with a Gogo rep and he said that this plan does NOT work on US flights. I mentioned to him that there is no unlimited plan on the Gogo website that mentions US and US is not even listed as a participating carrier.
He said the only unlimited plan covering US and AA is a 69.99 plan that is only purchasable in-flight.
My question is: I'm not sure he is right. Does anyone have any experience using an AA unlimited Gogo plan on US flights?
He said the only unlimited plan covering US and AA is a 69.99 plan that is only purchasable in-flight.
My question is: I'm not sure he is right. Does anyone have any experience using an AA unlimited Gogo plan on US flights?
At least for now, I'll move this to the current US Airways forum (for non-combined programs) so you can get better answers from US-savvy flyers. They will know whether GoGo is even a US provider. And probably launch a new on-board GoGo thread in the Combined forum.
/Moderator
Sep 28, 2015, 11:23 am
#3
Join Date: Nov 2013
Posts: 152
My AA unlimited worked on US Airways Express flights yesterday, though YMMV
Sep 28, 2015, 12:04 pm
#4
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
My AA unlimited monthly plan "works" (that's a fluid word for what GoGo provides) on US, and on Delta.
Sep 28, 2015, 2:22 pm
#5
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
My US Gogo plan was converted a while ago (last year maybe) to an AA unlimited monthly plan, and it's always worked on both AA and US-operated flights, as I would expect it to.
Sep 28, 2015, 4:36 pm
#6
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
My US plan also has worked on AA for some time. Pretty sure rep was misinformed.
They do differentiate between a single airline plan and an "all airline" plan, e.g., if you need service on both AA and DL. That is probably what the rep was referring to.
They do differentiate between a single airline plan and an "all airline" plan, e.g., if you need service on both AA and DL. That is probably what the rep was referring to.
Sep 28, 2015, 9:37 pm
#7
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
I don't have an "all-airline" plan.
Sep 29, 2015, 6:53 am
#8
Join Date: Sep 2014
Programs: AA EP, Hilton Diamond, Hertz Platinum
Posts: 636
Your AA Unlimited plan will work on US. It even says so in the description of that plan.
Sep 29, 2015, 2:15 pm
#9
Join Date: Apr 2006
Location: PHX
Programs: US,HH
Posts: 636
My unlimited monthly AA plan worked fine on both AA and US flights yesterday.
Sep 29, 2015, 6:35 pm
#10
Join Date: Jan 2015
Location: Jacksonville, Fl USA
Programs: AA EXP, Admirals Club, IHG Gold, Hilton Diamond, National Emerald Executive
Posts: 140
mine works on both, never been an issue.
Sep 30, 2015, 7:37 am
#11
Join Date: Jun 2008
Location: PHL
Programs: AA EXP / HH Diamond
Posts: 592
I thought this was one of the first things merged, until April of this year the splash screens for GoGo showed both the US and AA logos (went all AA after the single cert)
Sep 30, 2015, 9:30 am
#12
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Sep 30, 2015, 12:11 pm
#13
Join Date: Jun 2015
Location: LA
Programs: AA, DL, UA
Posts: 543
Gogo definitely charges you more if you want unlimited monthly plan across all airlines. How did you get your AA plan to work on Delta -- or does Gogo simply not have a mechanism in place to prevent you from logging in using your AA plan while on Delta?
Sep 30, 2015, 12:55 pm
#15
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
I would guess they have no mechanism to prevent me from logging in on Delta.