Contact details in booking review online
Nov 27, 2012, 12:08 am
#1
Original Poster
Join Date: Apr 2011
Location: DUS
Programs: BA Gold, A3*G, HH DIA, SPG Plat
Posts: 160
Contact details in booking review online
Hello,
I have a small question easy to answer for all frequent bookers on the US website.
Does the booking review show any contact information of the passengers, such as e-mail adresses or telephone numbers?
If yes, my travel agent did not transmitted them correctly as there is nothing to be found when I enter my booking reference on the US website.
TIA
Lennart
I have a small question easy to answer for all frequent bookers on the US website.
Does the booking review show any contact information of the passengers, such as e-mail adresses or telephone numbers?
If yes, my travel agent did not transmitted them correctly as there is nothing to be found when I enter my booking reference on the US website.
TIA
Lennart
Nov 27, 2012, 4:39 am
#2
Join Date: Apr 2008
Posts: 1,151
Do you mean when you look up your booking under "Manage Reservations"?
Yes, if the info was submitted, it shows up under "Passengers" (the third box down).
If you're just looking at the reservation from your DM account screen, it won't show this unless you click "Change Passenger Info". Either way, you can change this from the other (Manage Reservations) page as well.
Yes, if the info was submitted, it shows up under "Passengers" (the third box down).
If you're just looking at the reservation from your DM account screen, it won't show this unless you click "Change Passenger Info". Either way, you can change this from the other (Manage Reservations) page as well.
Nov 27, 2012, 10:37 pm
#3
Original Poster
Join Date: Apr 2011
Location: DUS
Programs: BA Gold, A3*G, HH DIA, SPG Plat
Posts: 160
Do you mean when you look up your booking under "Manage Reservations"?
Yes, if the info was submitted, it shows up under "Passengers" (the third box down).
If you're just looking at the reservation from your DM account screen, it won't show this unless you click "Change Passenger Info". Either way, you can change this from the other (Manage Reservations) page as well.
Yes, if the info was submitted, it shows up under "Passengers" (the third box down).
If you're just looking at the reservation from your DM account screen, it won't show this unless you click "Change Passenger Info". Either way, you can change this from the other (Manage Reservations) page as well.
Okay, so my details are missing. I can't edit them, probably because it is booked through a third-party site. I'll give them a call.