Can Someone PM me the new Preferred phone number?
Sep 6, 2011, 12:16 pm
#1
Original Poster
Join Date: Mar 2008
Location: BRU (formerly INMN SQ Cambridge)
Programs: Starwood Gold
Posts: 335
Can Someone PM me the new Preferred phone number?
I do not have my card on me and need to make a change to a reservation. Thanks!
Sep 6, 2011, 8:21 pm
#2
Join Date: Jun 2011
Location: Denver, CO
Programs: American Airlines Executive Platinum; HHonors Diamond;Emerald Club Executive Elite
Posts: 285
NO ONE should be posting this number online. That would result in everyone being able to use that #, then the real preferreds will never be able to get through. If you really need the number, call the regular 800#, the agent will give you the preferred # once he confirms you are INDEED a preferred member.
Sep 7, 2011, 9:52 am
#3
Original Poster
Join Date: Mar 2008
Location: BRU (formerly INMN SQ Cambridge)
Programs: Starwood Gold
Posts: 335
NO ONE should be posting this number online. That would result in everyone being able to use that #, then the real preferreds will never be able to get through. If you really need the number, call the regular 800#, the agent will give you the preferred # once he confirms you are INDEED a preferred member.
Sep 7, 2011, 12:10 pm
#4
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
Wait a second. There's a "new" Preferred #? And this would be different than what's on my Platinum card? Did I miss another memo (not the first, won't be the last)?
Sep 7, 2011, 12:17 pm
#5
Original Poster
Join Date: Mar 2008
Location: BRU (formerly INMN SQ Cambridge)
Programs: Starwood Gold
Posts: 335
It would be the phone number on the card you received in 2011. I didn't have it on me and didn't enter the new one into my Android. I had memorized the old number that isn't working anymore and there's no referring number.
Sep 7, 2011, 8:19 pm
#6
Join Date: Jun 2011
Location: Denver, CO
Programs: American Airlines Executive Platinum; HHonors Diamond;Emerald Club Executive Elite
Posts: 285
I was calling the CP line frequently in May for reward travel, using the "old" number. They had a message stating that the number was changing (I was using the # I had on file from 5 years ago when I first made CP) and would no longer be accessible in the near future. I was patched through the CP desk and got the new #, but I'm not sure how long the old # remained active, nor do I know how much notice they gave everyone...it caught me a little off-guard.