Djlawman

If you're the same cherylsiscon whose public Facebook photo is of a woman raising a wine glass, I'd probably change or remove that photo before contacting anyone. Just sayin'.

londonienne

Completely unacceptable.

I would be 100% sure to cc your lawyer in whatever communication it is that you engage in with US Airways when determining compensation (and you are owed big time); it is important that they understand that you mean business and that they take this incident seriously.

TiredOfTooMuchTravel

I think you are greatly overreacting.. First off, remember that we are only getting one side of the story. Also remember that regardless of what happened, situations like this dont exactly occur all the time. If they did, nobody would want to travel.

TiredOfTooMuchTravel

Maybe US Airways should be given a chance to respond before going the lawyer route.... Going the lawyer route will end up with guaranteed legal expenses but no guarantee of any sort of positive resolution or payout.

londonienne

CCing the lawyer should cost her nothing and is just for the documentary record. Also is a clear signal to the airline of her intentions failing a meaningful response to rectify the situation and placate her.

TiredOfTooMuchTravel

Not neccessarily. By CCng the lawyer, the lawyer is getting involved and some may charge for that. Also, if she goes the route of CCng her lawyer, then I would be willing to bet that the situation would be referred to their legal/risk management and take it out of the hands of customer relations. Thats how most companies that I've worked for operate.

Just let US respond. Why are people so quick to go to a lawyer before giving situations they encounter a chance to resolve themselves?

tommyleo

When I first read this post (before looking at the photo), I thought the post was ridiculous. But after seeing that photo, well...

FlyIgglesFly

To be fair, a Facebook picture, in this case, is pretty much irrelevent. So the OP drank wine once while out with friends. She even admitted to two drink on the previous flight.

GaryZ

You mean: "Exhibit No. 1" for the defense?

Djlawman

Wisely removed, it would appear.

cherylsiscon

Thank you for your reply. Trust me I am very eager to get US Airways response to the incident and I will gladly share with this post what the response is.

cherylsiscon

Thanks for the advice on that!

laclac01

Really Cherylsiscon, I think we deserve an answer to this question. What do you think? It would give us more incite on this whole situation.

BearX220

The word is "insight," and this is not a kangaroo court. The assembled ad hoc "jury" is not entitled to cross-examine the OP.

cherylsiscon

They asked me if I had been drinking and I responded that I had 2 drinks on the previous flight. The drinks were consumed several hours before even getting into phoenix. I had one before take off and one shortly after than slept the rest of the flt. I requested a test because I felt that they were going to say that I was intoxicated and I wanted proof that I wasn't. I was told that the airport medical could not handle my request and that I would have to go to the hospital if I wanted a blood alcohol test. I was not intoxicated, I was tired which was substantiated by 4 US Airways employees who disagreed with the flight attendants evaluation. I was issued a ticket for the next flt. within 15 min. after being removed from my initial flight. I was also offered an apology from the US Airways agent.