Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
Please see the devoted thread on using US miles to book AA here.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
- Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
- American Airlines awards cannot be combined with any of our current partner.
- American Airlines award travel chart (PDF)
Please see the devoted thread on using US miles to book AA here.
Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]
#6871
Join Date: Sep 2010
Posts: 67
how would i know what class is it when booking a ticket ?
also if i buy a ticket there is not guarantee that i will be upgraded ?
is it better to fly US if i want to upgrade or it doesn't really matter ?
also if i buy a ticket there is not guarantee that i will be upgraded ?
is it better to fly US if i want to upgrade or it doesn't really matter ?
#6872
Join Date: Sep 2010
Location: St Louis
Programs: Marriott Platinum, US Chairman's, Star Alliance Gold, Delta Gold, AA Gold
Posts: 253
not really worth the effort (if you have enough miles to fly using miles) as miles "for cash and miles option" have much lesser value in the end compared to using miles to fly...
#6873
Join Date: Sep 2010
Posts: 67
here is my post
http://www.flyertalk.com/forum/us-ai...king-help.html
i need to fly from tpa or srq to krk
http://www.flyertalk.com/forum/us-ai...king-help.html
i need to fly from tpa or srq to krk
#6874
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
here is my post
http://www.flyertalk.com/forum/us-ai...king-help.html
i need to fly from tpa or srq to krk
http://www.flyertalk.com/forum/us-ai...king-help.html
i need to fly from tpa or srq to krk
A business Star Alliance award US <> EUR is 100k. I would suggest then that you first call up US and see if they can get you seats - if they can, buy the 35k you need to top up to 100k. Unfortunately there is no promo running so that will cost you $1034. Then you'll have to add taxes.
You could hold out for a 100% promo, in which case that $1034 will be more like $530.
#6875
Join Date: Sep 2010
Posts: 67
i want to do a upgrade from couch to business and it shows its 30K miles for upgrade
#6876
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
#6877
Join Date: Sep 2006
Location: PHL
Programs: Former long-time US GP; now AA dirt
Posts: 4,904
Hi, gang. I haven't posted here much since the winter, but I have been reading posts sprinkled around this forum that booking *A awards with US miles has become much more difficult in general. The complaints seems to be about less availability and distance limits. In reality, to what degree have things changed, if at all?
#6878
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
Hi, gang. I haven't posted here much since the winter, but I have been reading posts sprinkled around this forum that booking *A awards with US miles has become much more difficult in general. The complaints seems to be about less availability and distance limits. In reality, to what degree have things changed, if at all?
LX: people report seeing 2 F seats on ANA. But only one seen by US.
UA: does not seem to be affected. All UA F and Biz seats on ANA are seen by US.
SQ: US can book SYD-SIN, FRA-JFK in Biz and these are not seen on ANA.
Bottom line: blocking (or IT system malfunction as some would call it) is limited to a few LH/LX flights only. My gut says its US forcing customers towards cheaper options, including its own flights.
#6879
Join Date: Jul 2006
Location: Philadelphia, PA
Programs: AA EXP
Posts: 509
Im having this problem too. I can find availability through CO/AC/ANA in FC for 2x pax on about 6 different routings. US says zero availability. No one there seems to know why. Really, really, frustrating.
#6880
Join Date: Mar 2011
Posts: 177
CGK-SIN
Got a situation with US air and LH. I was confirmed on 8/26 from CGK-SIN in C (have a onward booking SIN-BOM on SQ which is cofirmed). LH says system shows no booking. Called US they said some error, US spoke to LH and for whatever reason LH did not receive the ticket and there is no confirmation. LH has told US they have sent to situation to their inventory department and come back with a reply on 8/5.
Asked US agent what are the solutions. They said if LH does not give a seat then they will re route or deposit miles back. Problem is the agent checked current availability and no mileage seats available in Y, C or F. On the LH site there is no availability in C it is completely sold out.
Only option available is to take SQ in F from CGK-SIN and then in C from SIN-BOM. Problem is they will need to release the existing booking and no guarantee that i will get the SIN-BOM sector again.
Any suggestions what is the workaround this???
Thanks.
Asked US agent what are the solutions. They said if LH does not give a seat then they will re route or deposit miles back. Problem is the agent checked current availability and no mileage seats available in Y, C or F. On the LH site there is no availability in C it is completely sold out.
Only option available is to take SQ in F from CGK-SIN and then in C from SIN-BOM. Problem is they will need to release the existing booking and no guarantee that i will get the SIN-BOM sector again.
Any suggestions what is the workaround this???
Thanks.
#6881
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
It's the same procedure if they receive any schedule change that cuts minimum transfer times or any canx by a *A carrier. If so they will also not canx the whole booking and try to get the released seats again, they only change the affected leg...
#6882
Join Date: Mar 2011
Posts: 177
Looks to be US's fault. They should rebook you involuntarily without any fees! They can do everything in the existing booking. Just canx the leg CGK-SIN and book another flight of SQ in this PNR...
It's the same procedure if they receive any schedule change that cuts minimum transfer times or any canx by a *A carrier. If so they will also not canx the whole booking and try to get the released seats again, they only change the affected leg...
It's the same procedure if they receive any schedule change that cuts minimum transfer times or any canx by a *A carrier. If so they will also not canx the whole booking and try to get the released seats again, they only change the affected leg...
#6884
Join Date: Jul 2004
Location: DFW
Posts: 411
You're welcome. Hopefully it will save you the pain and suffering.
My first couple of times, the US agents insisted that everything was confirmed, but OZ couldn't see a particular segment. So the US agents went through the process of completely reissuing the tickets (which, as you're probably experiencing, is a big deal for some agents).
After bouncing back and forth between US and OZ one OZ agent told me that, in reality, they did not have a ticket number for the itinerary anyway, that those always come later from US, so she suggested I wait a day or two and see if it straightens itself out.
It did. And it has on the occasions since. Let us know if it works out for you tomorrow. Good luck.
My first couple of times, the US agents insisted that everything was confirmed, but OZ couldn't see a particular segment. So the US agents went through the process of completely reissuing the tickets (which, as you're probably experiencing, is a big deal for some agents).
After bouncing back and forth between US and OZ one OZ agent told me that, in reality, they did not have a ticket number for the itinerary anyway, that those always come later from US, so she suggested I wait a day or two and see if it straightens itself out.
It did. And it has on the occasions since. Let us know if it works out for you tomorrow. Good luck.
Thanks again to AZ Travels the World and others for their encouragement during what is quite a painful process.
#6885
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,117
So then, I now have record locators for all airlines/segments as well as seat assignments - I am now going to call every airline again to ensure they have the ticket number in their record locator. I would like to think that if I have all 3 confirmed (record locator, ticket number in record locator, and seat assignment), then I'm in good shape. Any other gotchas I should be aware of?
Thanks again to AZ Travels the World and others for their encouragement during what is quite a painful process.
Thanks again to AZ Travels the World and others for their encouragement during what is quite a painful process.
Did the OZ missing segment issue resolve on its own after a day or two? Or did it require further intervention by a US agent?