What do you want to know?
#16
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,336
Thanks for the info; it's great.
Regarding passenger info: We know that comments can be added to the PNR for an individual trip. But, is there such a thing as a "permanent record" that goes with each passenger's Mileage Plus number?
Regarding passenger info: We know that comments can be added to the PNR for an individual trip. But, is there such a thing as a "permanent record" that goes with each passenger's Mileage Plus number?
#17
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
g_leyser questions:
I've never heard of that myself, but I have heard of a certain Swiss FlyerTalker named Rudi who has been known on occasion to freely and without expectation, gift some fine Swiss chocolates to various service industry personnel to, shall we say "incent" good customer service, or to reward same after the fact.
I even hear a rumor he's commissioned a special brand of Swiss chocolate for just such a frequent flyer purpose.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Have you ever seen or heard of people trying to bribe an agent to get on a flight: "here's a twenty, make sure my standby clears" that type of situation?</font>
I even hear a rumor he's commissioned a special brand of Swiss chocolate for just such a frequent flyer purpose.
#18
Join Date: Nov 2000
Location: San Francisco Bay Area
Programs: Many
Posts: 2,496
I have had good luck this year giving Starbucks Gift Cards
#19
Original Poster
Join Date: Aug 2000
Location: Denver, CO
Programs: UA Silver, Marriott Lifetime Titanium, Hilton Diamond
Posts: 421
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Kurt:
Thanks for the info; it's great.
Regarding passenger info: We know that comments can be added to the PNR for an individual trip. But, is there such a thing as a "permanent record" that goes with each passenger's Mileage Plus number?</font>
Thanks for the info; it's great.
Regarding passenger info: We know that comments can be added to the PNR for an individual trip. But, is there such a thing as a "permanent record" that goes with each passenger's Mileage Plus number?</font>
#20
Original Poster
Join Date: Aug 2000
Location: Denver, CO
Programs: UA Silver, Marriott Lifetime Titanium, Hilton Diamond
Posts: 421
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PremEx:
g_leyser questions: I've never heard of that myself, but I have heard of a certain Swiss FlyerTalker named Rudi who has been known on occasion to freely and without expectation, gift some fine Swiss chocolates to various service industry personnel to, shall we say "incent" good customer service, or to reward same after the fact.
I even hear a rumor he's commissioned a special brand of Swiss chocolate for just such a frequent flyer purpose. </font>
g_leyser questions: I've never heard of that myself, but I have heard of a certain Swiss FlyerTalker named Rudi who has been known on occasion to freely and without expectation, gift some fine Swiss chocolates to various service industry personnel to, shall we say "incent" good customer service, or to reward same after the fact.
I even hear a rumor he's commissioned a special brand of Swiss chocolate for just such a frequent flyer purpose. </font>
I guess it wouldn't hurt. Unfortunately, I never got anything from a customer but grief. It's amazing how mean some people can get...the trick to being a good gate agent is to be able to ignore these fools once they leave the counter as they are few and far between....
-Mike
#21
Join Date: May 2001
Posts: 4,785
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Kurt:
Thanks for the info; it's great.
Regarding passenger info: We know that comments can be added to the PNR for an individual trip. But, is there such a thing as a "permanent record" that goes with each passenger's Mileage Plus number?</font>
Thanks for the info; it's great.
Regarding passenger info: We know that comments can be added to the PNR for an individual trip. But, is there such a thing as a "permanent record" that goes with each passenger's Mileage Plus number?</font>
#22
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,041
I am glad nobody did yet found out that this Swiss chocolates promotion is sponsored by the international dentist association for future business ...
[This message has been edited by Rudi (edited 07-10-2002).]
[This message has been edited by Rudi (edited 07-10-2002).]
#23
Join Date: Oct 2001
Location: D.C. area
Programs: UA 1P
Posts: 195
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mbflyflyaway:
[B] Yes, yes, yes!!!!! As much as gate agents may not like premiers, the computer system does everything by status....
-Mike
B]</font>
[B] Yes, yes, yes!!!!! As much as gate agents may not like premiers, the computer system does everything by status....
-Mike
B]</font>
#24
Join Date: Aug 2001
Location: Hermitage, TN, USA
Posts: 320
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PremEx:
g_leyser questions: I've never heard of that myself, but I have heard of a certain Swiss FlyerTalker named Rudi who has been known on occasion to freely and without expectation, gift some fine Swiss chocolates to various service industry personnel to, shall we say "incent" good customer service, or to reward same after the fact.
I even hear a rumor he's commissioned a special brand of Swiss chocolate for just such a frequent flyer purpose. </font>
g_leyser questions: I've never heard of that myself, but I have heard of a certain Swiss FlyerTalker named Rudi who has been known on occasion to freely and without expectation, gift some fine Swiss chocolates to various service industry personnel to, shall we say "incent" good customer service, or to reward same after the fact.
I even hear a rumor he's commissioned a special brand of Swiss chocolate for just such a frequent flyer purpose. </font>
[This message has been edited by egarrett (edited 07-10-2002).]
#25
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,044
egarrett-
So did it work? Were you able to get free upgrades? Or did you just use the gifts as rewards for good service? Interested to hear your experiences.
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So did it work? Were you able to get free upgrades? Or did you just use the gifts as rewards for good service? Interested to hear your experiences.
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#26
Join Date: Feb 2001
Location: SFO
Posts: 1,045
Here you go: http://store.yahoo.com/parisflyer/flyer5.html
#27
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Indeed MrMillion. I am already awaiting my T-Shirt.
Maybe we should ask for a commission from all FlyerTalk refered sales!
I first became aware of Flyer chocolate bars at a local gourmet market in Houston where they retailed for USD$2.95 each.
I actully carefully placed one in the bottom of my shaving kit (to protect if from being broken) to bring home to ship to Rudi. Unfortunately, my tiny travel hair spray pump overpressurized and leaked, ruining the candy bar.
Oh well...I'll get another.
[This message has been edited by PremEx (edited 07-11-2002).]
Maybe we should ask for a commission from all FlyerTalk refered sales!
I first became aware of Flyer chocolate bars at a local gourmet market in Houston where they retailed for USD$2.95 each.
I actully carefully placed one in the bottom of my shaving kit (to protect if from being broken) to bring home to ship to Rudi. Unfortunately, my tiny travel hair spray pump overpressurized and leaked, ruining the candy bar.
Oh well...I'll get another.
[This message has been edited by PremEx (edited 07-11-2002).]
#28
Join Date: Feb 2002
Location: SFO, EZE
Programs: UA 1K 2.32 MM
Posts: 2,425
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mbflyflyaway: Unfortunately, I never got anything from a customer but grief. It's amazing how mean some people can get...the trick to being a good gate agent is to be able to ignore these fools once they leave the counter as they are few and far between....
-Mike</font>
-Mike</font>
John
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From a kiwi who can fly!
#29
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,336
I'm bummed:
After checking the link to the Flyer bars I thought I'd order 12 (at $2.25 each it seems like a pretty good deal). But a message popped up:
"Sorry, we cannot ship chocolate from May 15 through September 15 due to the risk of excessive heat exposure during transit."
"No chocolate for you!" (please use "Seinfeld" Soup Nazi voice). Have to wait until fall I guess.
After checking the link to the Flyer bars I thought I'd order 12 (at $2.25 each it seems like a pretty good deal). But a message popped up:
"Sorry, we cannot ship chocolate from May 15 through September 15 due to the risk of excessive heat exposure during transit."
"No chocolate for you!" (please use "Seinfeld" Soup Nazi voice). Have to wait until fall I guess.
#30
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Heat was certainly a factor in my Houston purchases, let me tell you! H.O.T., hot!
Maybe you can write them and ask for the name of a local retailer/distributor?
Maybe you can write them and ask for the name of a local retailer/distributor?