NF on KVS - same flight, different NF availability
Aug 14, 2009 | 12:03 pm
#1
Original Poster
Join Date: Oct 2008
Programs: UA 1k MM
Posts: 96
NF on KVS - same flight, different NF availability
I just booked TUS-DEN-DCA flights on .bomb, and tried to use KVS to maximize upgrade opportunity - both flights showed NF availability. But after upgrade for DEN-DCA (UA484) wasn't confirmed I checked KVS again - seems that UA484 shows NF0 if the KVS request is only for DEN-DCA, but the same flight shows NF5 as part of a TUS-DEN-DCA itinerary. This seems strange - any explanations? 
Aug 14, 2009 | 12:41 pm
#2
Join Date: Dec 1999
Location: NorCal - Platinum 2.6MM
Posts: 2,152
I believe UA allocates award and upgrade seats with "married segment" availability, just as it does for revenue seats. So at times a given bucket will be available for x-y-z, but not x-y and/or y-z. For revenue tickets, it's a technique to maximize income; but it's unclear to me why they do it with award or upgrade seats.
Aug 14, 2009 | 2:00 pm
#3
Original Poster
Join Date: Oct 2008
Programs: UA 1k MM
Posts: 96
I believe UA allocates award and upgrade seats with "married segment" availability, just as it does for revenue seats. So at times a given bucket will be available for x-y-z, but not x-y and/or y-z. For revenue tickets, it's a technique to maximize income; but it's unclear to me why they do it with award or upgrade seats.
Aug 14, 2009 | 3:20 pm
#4
Join Date: Dec 1999
Location: NorCal - Platinum 2.6MM
Posts: 2,152
It's definitely worth a phone call to UA to see if they can clear the leg manually that didn't clear. KVS (and united.com) sometimes show erroneous award/upgrade availability.