Reservation question using miles
Jul 20, 2009 | 7:41 pm
#1
Original Poster
Join Date: Jun 2005
Location: San Jose
Programs: UA 1K, Hilton HHonors Glod
Posts: 139
Reservation question using miles
I understand that for same departure, different return requires different PNR. So I will make two reservations for me and my wife by taking advantage of reduced mileage award promotion using miles from my account. The question is, if she can not make it, can I cancel her reservation, get the fee waived and get the miles back to my account?
I know if it is the same PNR, it works. But not sure for two different PNRs.
Thanks a lot!
I know if it is the same PNR, it works. But not sure for two different PNRs.
Thanks a lot!
Jul 20, 2009 | 7:42 pm
#2
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,055
If the miles come from a 1K account, then yes: there is no fee for mileage redeposit.
Jul 20, 2009 | 10:45 pm
#3
Join Date: Sep 2007
Location: IAD
Programs: UA Gold + 1MM; HHonors Gold; Marriott Plat
Posts: 751
In all other cases, there is a fee. I did get special treatment once when I cancelled miles on medical grounds. They changed me the fee (lowly 1P here) but gave me a voucher of the same value for use against a future flight. I thought that was good enough. YMMV.
Jul 20, 2009 | 11:20 pm
#4
Join Date: Apr 2005
Location: In the corner plotting world domination
Programs: 1K
Posts: 1,122
If the miles come from a 1K account, then yes: there is no fee for mileage redeposit.
DD
Jul 20, 2009 | 11:33 pm
#5
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,142
The important issue is where the miles come from, not who is using the miles. If the miles are from an 1K/GS account, no fee.... if not, fee.
Jul 20, 2009 | 11:39 pm
#6
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
Same departure, different return, different PNR?
Awards are always return tickets. You can't book a one-way, but you can have an "open-jaw" with a different return on the same return-ticket-PNR if it's nearer the departure than the target: eg OPO-VIE-BHX is OK because OPO-BHX is shorter than both OPO-VIE and VIE-BHX.
Similarly you can have an open-jaw returning to the same place from a different airport eg LAX-ORD // JFK-LAX, provided ORD to JFK is shorter than LAX-ORD and JFK-LAX.
The fee, unfortunately, is linked to the account not the flier.
Awards are always return tickets. You can't book a one-way, but you can have an "open-jaw" with a different return on the same return-ticket-PNR if it's nearer the departure than the target: eg OPO-VIE-BHX is OK because OPO-BHX is shorter than both OPO-VIE and VIE-BHX.
Similarly you can have an open-jaw returning to the same place from a different airport eg LAX-ORD // JFK-LAX, provided ORD to JFK is shorter than LAX-ORD and JFK-LAX.
The fee, unfortunately, is linked to the account not the flier.
Jul 21, 2009 | 12:09 am
#7
Join Date: Apr 2005
Location: In the corner plotting world domination
Programs: 1K
Posts: 1,122
Jul 21, 2009 | 10:59 pm
#8
Original Poster
Join Date: Jun 2005
Location: San Jose
Programs: UA 1K, Hilton HHonors Glod
Posts: 139
Thanks for all the information. Already hold on a reservation. And the nice agent was joking with me that "you can change without any fee until your last minute departure time". 
Sorry for the confusion. What I really mean is same departure time, different return date.
Sorry for the confusion. What I really mean is same departure time, different return date.