CR-1 on single-cabin A320
May 13, 2009, 5:38 pm
#1
Original Poster
Join Date: Dec 2008
Location: Southern Maine
Programs: US Platinum
Posts: 184
CR-1 on single-cabin A320
First, I'm not a UA elite. I fly UA quite a bit, but bank miles with US.
I had a CR-1 that I applied to an upcoming itinerary: BOS-DEN-GEG
Got a confirmed upgrade on the BOS-DEN segment, but the DEN-GEG segment is on a single-cabin A320. I thought I deserved E+ at least, but the agent on the phone couldn't help me.
Anyone been in this situation? Did the gate agent help you out? I might redeposit the CR-1 if it's only going to cover the first segment.
Thanks,
Eric
I had a CR-1 that I applied to an upcoming itinerary: BOS-DEN-GEG
Got a confirmed upgrade on the BOS-DEN segment, but the DEN-GEG segment is on a single-cabin A320. I thought I deserved E+ at least, but the agent on the phone couldn't help me.
Anyone been in this situation? Did the gate agent help you out? I might redeposit the CR-1 if it's only going to cover the first segment.
Thanks,
Eric
May 13, 2009, 5:44 pm
#2
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
It's among the dumbest rules UA has... the CR1 does not entitle you to E+. What's worse.... if you're a non-elite and you purchase a full fare first class ticket to, say, Australia for $20,000+ and you have a domestic segment on one of those former Ted A320's... you don't get E+ for that either!
I have to think that it's a programming issue and they just never took the time to set up their systems to accomodate E+ access for those types of pax or for upgraders..and now that Ted is gone and the planes are being reconfigured with first class there is no need to do so.
Unless you get a compassionate gate agent who sees the stupidity of this rule..plan to sit in the back.
I have to think that it's a programming issue and they just never took the time to set up their systems to accomodate E+ access for those types of pax or for upgraders..and now that Ted is gone and the planes are being reconfigured with first class there is no need to do so.
Unless you get a compassionate gate agent who sees the stupidity of this rule..plan to sit in the back.
May 13, 2009, 6:03 pm
#3
Join Date: Nov 2002
Location: CA, USA
Programs: UA1K, AAPlat, SPG-G
Posts: 506
It sure is a dumb rule but BOS-DEN is a relatively long flight for the good use of a CR-1. I'll sit in the front for sure instead of re-depositing the CR-1 back.
May 14, 2009, 6:08 am
#4
Original Poster
Join Date: Dec 2008
Location: Southern Maine
Programs: US Platinum
Posts: 184
I probably will keep the upgrade. It just annoys me.
Thanks for the info.
Eric
Thanks for the info.
Eric