e500 upgrade processed outside of 1P window
#1
Original Poster
FlyerTalk Evangelist



Join Date: Apr 2005
Location: SMF
Programs: UA Gold, 1 MM
Posts: 11,634
e500 upgrade processed outside of 1P window
Just checked "My Itineraries" and found that one of my upcoming segments (requested e500 upgrade) has been upgraded while I'm waitlisted on the other. My 72 hour window as a 1P doesn't start for another 12 hours so somehow this upgrade request seems to be mistakenly processed within the 1K window. My status with UA, unfortunately, still reads Premier Executive. 
Anyone else ever experience this? One thought is that I have already confirmed (via a sponsored CR-1) upgrades on my outbound flights two days from now - I wonder if UA is treating me like a 1K in this case as a result. Thoughts?

Anyone else ever experience this? One thought is that I have already confirmed (via a sponsored CR-1) upgrades on my outbound flights two days from now - I wonder if UA is treating me like a 1K in this case as a result. Thoughts?
#2
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Yes, I've had it happen on very rare occasions.
#3
Join Date: Oct 2007
Location: ORD, BUF
Programs: UA 1K (woohoo), SPG Gold, HH Diamond, MR Silver, Avis Worst, National Exec Elite; Destinations Many
Posts: 332
Wirelessly posted (marty bb: BlackBerry8320/4.5.0.81 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
My e500 requests usually process at the 106 hour mark. No rhyme, no reason. Same flights every week. UA clocks working on GMT +/- 0 time?
My e500 requests usually process at the 106 hour mark. No rhyme, no reason. Same flights every week. UA clocks working on GMT +/- 0 time?
#4
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Is Y fairly full? Inventory management could be pushing them through early to sell more tix in Y.
#6


Join Date: Apr 2007
Location: DC, JNB, LON, NYC
Programs: * A
Posts: 2,533
It has happened to me a few times. Although not as 1P, but as 1K my e-500s have cleared 7 days ahead. The flight loads were fairly low, so I am not sure if they were oversell issues.
#7
FlyerTalk Evangelist




Join Date: Aug 2005
Location: Chicago
Posts: 11,681
I have seen this happen from time to time. I always figured IM wanted the seats in Y.
#8
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
#9
Join Date: Apr 2007
Location: YYC
Programs: UA 1K, PC Plat
Posts: 762
Wirelessly posted (BlackBerry8900/4.6.1.199 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
I've had it happen on elite-low routes where my upgrades always clear into empty F cabins
I've had it happen on elite-low routes where my upgrades always clear into empty F cabins
#10




Join Date: Apr 2007
Location: SEA
Programs: UA Plat, AS MVP, HH Gold, MR Gold
Posts: 1,848
I've had e500s clear 3-5 hours early several times, but never as many as 12. Never thought to question it beyond imprecision in the system associated with batch processing of requests.

