Daily automatic limit on flight credits
Sep 17, 1999, 3:52 pm
#1
Original Member
Original Poster
Join Date: May 1998
Location: Santa Barbara, Ca
Posts: 487
Daily automatic limit on flight credits
On September 2nd, on a very busy day, I flew 6 segments around California on United Express. After more than two weeks had gone by, I had only received credit for 3 segments. When I called MP, I was told that the computer limits credit to 3 segements per day member and that the missing flight information has to be sent in. Be forewarned!
Sep 17, 1999, 5:13 pm
#2
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,778
It seems like it would be an old safeguard against "giving out your MP # for use by others" but it should be eliminated now that positive photo ID match is required. You should give the MP service center a polite complaint call and tell them why this policy is no longer needed.
Sep 17, 1999, 5:41 pm
#3
Original Member
Join Date: May 1998
Location: UA UGS 1K; US Chairman: AA Platinum: Marriott Platinum Premier; *wood Gold
Posts: 315
I have had this problem before as well. Once a month I make a trip with two Shuttle and two UA Express flights all on one day. Not all the time; but probably about 50% of the time, I got credit for only three of the four segments. Each time it was easily resolved with a phone call to the Service Center. They told me much the same thing about more than three flights a day causing security issues and the last flight not posting. They appear to like the current policy and have given me no indication of planning to change it. The customer service issue does not seem to be a priority.
Sep 17, 1999, 8:19 pm
#4
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,402
I often have days as well were I do 4 segments. Usually 2 UA Shuttle and 2 UA Express. I've never had this problem...lucky for once I guess. 
Sep 17, 1999, 8:58 pm
#5
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,778
Well, SF1K, maybe that's another 1K benefit for us, "Blackout dates waived on denial of MP credit for too many flights". (oh, and on a personal note, you are letting too much fog across the bay tonight. It is bone-chilling cold, windy and foggy. Make it stop.)
Sep 18, 1999, 2:12 am
#6
Join Date: May 1998
Posts: 6,791
Could it be this applies only to Shuttle/United Express flights? I've frequently flown four flights in one day and never had any not show up. (Of course, all four qwere on the same ticket, so maybe that had something to do with it?)
Sep 18, 1999, 7:08 am
#7
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,041
no mileage-credit problem with UA for this month's flights on the same day:
UA MCO-LAX
UA (Express) LAX-SNA
UA (Express) SNA-LAX
UA LAX-JFK
UA MCO-LAX
UA (Express) LAX-SNA
UA (Express) SNA-LAX
UA LAX-JFK
Sep 18, 1999, 5:10 pm
#8
Join Date: May 1998
Posts: 6,791
From McCoy to Los Angeles and back to Kennedy all in one day? Wow! Long day!
I looked back over my recent flights and had the following on single days:
COS - DEN (ticket "A")
DEN - LAX (ticket "A")
LAX - SFO (Shuttle, Ticket "B")
SFO - LAX (Shuttle, Ticket "B")
and also
SEL - NRT
NRT - SEA
SEA - ORD
ORD - MLI (all on the same ticket, final flight on United Express)
All flights posted promptly.
[This message has been edited by Counsellor (edited 09-18-1999).]
I looked back over my recent flights and had the following on single days:
COS - DEN (ticket "A")
DEN - LAX (ticket "A")
LAX - SFO (Shuttle, Ticket "B")
SFO - LAX (Shuttle, Ticket "B")
and also
SEL - NRT
NRT - SEA
SEA - ORD
ORD - MLI (all on the same ticket, final flight on United Express)
All flights posted promptly.
[This message has been edited by Counsellor (edited 09-18-1999).]