Upgrades and the waitlist
#16
Original Member




Join Date: May 1998
Location: Maryland
Programs: UA MM Gold, Marriott LT Titanium
Posts: 23,764
Glad to hear you got the upgrade. We all know they are a privilege but are definitely must haves for those long flights.
Matt is right; if you can't get in first on a 757, 9C is a little slice of heaven.
Matt is right; if you can't get in first on a 757, 9C is a little slice of heaven.
#17
Original Member


Join Date: May 1998
Location: Detroit, MI
Posts: 2,688
I had kind of the opposite thing happen a couple of weeks ago ORD-TPA. CO rebooked me onto the UA 530p nonstop-it was sold out but CO asked me "do you have certificates to upgrade?" Mystified, I replied "sure do" then walked over to UA. They said that at the beginning of the day the 1c seats which are unsold become available for upgrading (they don't sell much 1c into/out of Florida)and I lucked into one of the seats that was an upgrade seat. This was at the PE/1k desk at ORD...
#18
Original Poster
Original Member




Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
PE/1K desk at ORD? What is this desk and where is it located? Now that I'm flying UA on a fairly regular basis I need to get up to speed with these things.
#19
Join Date: Jan 1999
Location: Chicago, IL (ORD)
Programs: AA Gold, UA Premier Exec, Starwood Gold, Marriott Silver
Posts: 1,100
MK:
The 1K/PremEx checkin is to the right of the First Class/Premier checkin over by door #1. It's only open during "normal hours" (i.e., weekdays, opens about 5:30am and closed around 7pm, not as sure about weekends) It's kind of out of the way, but once you know it's there, you never go back! There is usually a UA person standing there to make sure your 1K/PremEx also. Now, if I could only use the 1K line at BOS...
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Regards,
- Anna
The 1K/PremEx checkin is to the right of the First Class/Premier checkin over by door #1. It's only open during "normal hours" (i.e., weekdays, opens about 5:30am and closed around 7pm, not as sure about weekends) It's kind of out of the way, but once you know it's there, you never go back! There is usually a UA person standing there to make sure your 1K/PremEx also. Now, if I could only use the 1K line at BOS...
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Regards,
- Anna
#20
Original Poster
Original Member




Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
Thanks AnnaS. I assume then, that this means the desk is outside the security area. Is this correct?
#21
Original Member


Join Date: May 1998
Location: Detroit, MI
Posts: 2,688
it is a ticket counter rather than anything inside of security. If you go into ORD from the very first door in T1 you will run right into it (trivia--it was the British Airways ticket counter before T5 was completed)
#22
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Beyond security there are two 1K Service Centers. One each in B and C concourses. They have receptionists to handle check-in, upgrades, etc and workstations for phone calls and laptop connections. They are not RCCs and do not offer food or drink of any kind...mainly there for service and a quick bit of work away from the RCC crowds. The one on the C side is fairly small. I prefer the B side one.
#23
Original Poster
Original Member




Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
By the way, at the gate there were three (3) first class seats still available on my flight. Those 3 seats went to others who were on the waitlist. This brings up an interesting thought which I remember reading somewhere in the CO forum. Could people be putting in bogus 1st class reservations in order to improve their chances of getting an upgrade? Any thoughts or experiences?
#24
Original Member




Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Gold & MM; DL & AA credit card dirt status; Hilton Diamond; Marriott Fool's Gold
Posts: 4,839
My wife's boss makes bogus first class reservations on USAir all the time. He's convinced this tactic works. His upgrade success rate is over 75%.
I'm not sure this is really effective, as he is already the equivalent of a 1K, on that airline.
I'm not sure this is really effective, as he is already the equivalent of a 1K, on that airline.
#25
Original Member



Join Date: May 1998
Location: Palo Alto, CA, USA
Posts: 3,475
I'm willing to bet UA has factured this possibility into their (no doubt) very complicated algorithms for load managing.

