Award Waitlisting and Close-in Fees
Jul 5, 2008, 3:48 am
#1
Original Poster
Join Date: Nov 2004
Location: SJC
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Award Waitlisting and Close-in Fees
Say I book an award in XY and waitlist for XC more than 21 days before departure. If the waitlist clears less than 21 days before departure do I have to pay the close-in processing fee to rebook into XC? A strict reading of the fee chart would say yes, but that seems pretty lame.
Jul 5, 2008, 6:43 am
#2
Join Date: Nov 2007
Location: Indiana
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Posts: 533
if any part of your flight can be booked in XC without waitlisting, they will pull the XC amount of miles and u can waitlist and it will just clear. But if only XY can be confirmed and u want to upgrade to XC, they actually have to credit you back the mile and reissue the ticket and so in this case, the close in fee would be applicable and $150 to cancel the XY ticket.
You can either wait for a XC to open up and book the whole ticket in XC and waitlist the portions that are not available or just travel Y. I believe that waitlisting for the award portions would need a phone res agent, so you are going to need to pay $25.
You can either wait for a XC to open up and book the whole ticket in XC and waitlist the portions that are not available or just travel Y. I believe that waitlisting for the award portions would need a phone res agent, so you are going to need to pay $25.
Jul 5, 2008, 10:21 am
#3
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Say I book an award in XY and waitlist for XC more than 21 days before departure. If the waitlist clears less than 21 days before departure do I have to pay the close-in processing fee to rebook into XC? A strict reading of the fee chart would say yes, but that seems pretty lame.
If you are truly waitlisted and the waitlist clears, there will be no charge for new seat assignment
Jul 5, 2008, 10:42 am
#4
Join Date: Feb 2001
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