UAL to charge $25 to check second bag for certain customers and other related changes
#106
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$25 x 4 x 2 (unless they're flying one way).
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#107
Join Date: Oct 2007
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So which airline follows next? Like the transition from free food to buy-on-board food, it seems like all it takes is one airline to take the first step.
I view all airlines as eager to just make more money for the same product, it is just that no one has the guts to take the first step. With UA charging for luggage, folks like AA probably aren't thinking "woohoo, UA customers will come our way." Instead they're probably saying "finally, someone took the first step, now we can do the same thing, make more money on the same product, and we won't be the bad guy because we didn't do it first."
I predict that all major carriers have this same policy implemented in 5 years or less. And once we're there, the only question will be who takes the first step to charge for ALL checked baggage... even that first piece (which I realize many budget carriers already do - at least in Europe).
I view all airlines as eager to just make more money for the same product, it is just that no one has the guts to take the first step. With UA charging for luggage, folks like AA probably aren't thinking "woohoo, UA customers will come our way." Instead they're probably saying "finally, someone took the first step, now we can do the same thing, make more money on the same product, and we won't be the bad guy because we didn't do it first."
I predict that all major carriers have this same policy implemented in 5 years or less. And once we're there, the only question will be who takes the first step to charge for ALL checked baggage... even that first piece (which I realize many budget carriers already do - at least in Europe).
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#108
Join Date: Oct 2006
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this truly sucks for non status members.....know I will always make sure I have status on this airline.....
im glad they havent starting charging just for carrying a snowboard like they do a surfboard.....i usually fly iad-den 4-5 times/year and usually for weekend snowboard trips, this will definitly deter the casual traveler from UA......
UA WILL LOSE MONEY BECAUSE OF THIS!
im glad they havent starting charging just for carrying a snowboard like they do a surfboard.....i usually fly iad-den 4-5 times/year and usually for weekend snowboard trips, this will definitly deter the casual traveler from UA......
UA WILL LOSE MONEY BECAUSE OF THIS!
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#109
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Lots more information available at http://www.united.com/page/article/0,6722,52519,00.html.
Highlights include:
* Saver award tickets get one free bag, Standard award tickets get two.
* Non-status passengers traveling on same itinerary as status passengers may check two bags for free.
* Fee is determined based on your status at time of check-in, not ticket purchase.
* You cannot check a second bag (and pay the fee) at curbside check-in; you must go to the counter or kiosk.
* Skis will count as a checked bag, so if you want to bring skis and luggage, you're looking at a $25 fee. (This, by the way, will make next winter very challenging for United at destinations like DEN and SLC, I think.)
* Car seats (when traveling with a lap baby) may still be checked for free in addition to a bag.
Highlights include:
* Saver award tickets get one free bag, Standard award tickets get two.
* Non-status passengers traveling on same itinerary as status passengers may check two bags for free.
* Fee is determined based on your status at time of check-in, not ticket purchase.
* You cannot check a second bag (and pay the fee) at curbside check-in; you must go to the counter or kiosk.
* Skis will count as a checked bag, so if you want to bring skis and luggage, you're looking at a $25 fee. (This, by the way, will make next winter very challenging for United at destinations like DEN and SLC, I think.)
* Car seats (when traveling with a lap baby) may still be checked for free in addition to a bag.
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#110
Join Date: Jan 2002
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I wonder if this is a valid generalization about differing cultures rather than being limited to air travel? Does it more relate to Asian or European or both cultures? E.g. how empowered do employees in these different cultures feel to make their own decisions that may violate company policies?
I've been giving some thought to this new policy while wading through the (so far) 7 pages of comments, which I came to right after reading the article and comments in the Chicago Tribune. To some extent, I think that bseller is correct in the belief that it's fully justified, but I see the other side, as well. One of the writers to the Tribune mentioned that he flies several times a year, but not enough to achieve elite status (which, you have to admit, is harder to do when you live in the center of the country to start with; your trips are quite likely to be shorter). The question that came to my mind is why anyone would suffer through this in order to reach the elite levels.
What bugs me, though, is that the fee applies to all nonrefundable fares. Last time I checked, that includes everything except Y and B, and you can't say M and H fares are anything approaching rock-bottom cheap! Perhaps the airlines should try simplifying the fare structures a bit, with maybe the following tiers:
El cheapo. No free anything except water, no seat assignments before check-in at the airport, seats in the back of the plane, etc.
Reasonable. Normal creature comforts included, such as coffee, tea, and soft drinks. Two checked bags free. Advance seat selection, but no access to prime seats (exit rows, E+).
Full. What one would expect when paying obscene prices for a mediocre (at best) product. BOB-quality meals free. E+ access in advance (but unoccupied neighboring seat still restricted to elite flyers).
Elite flyers could get an instant "upgrade" to the next category at the time of purchase, with 1K and maybe 1P going up to the "full" category even at the "el cheapo" fares.
I don't buy into the idea that all, or even a vast majority of, flyers want nothing but the cheapest fares. Unfortunately, none of the airlines give us a chance to prove otherwise -- you can pay through the nose and other orifices to sit up front, or you can get sub-Greyhound service levels in the back. There's no in-between. (And I'll admit that part of the problem is that too many tickets are bought by corporate travel offices, and all that matters is their own bottom line -- the comfort of the passenger is meaningless, although they'll turn around and get a top-of-the-line hotel room without blinking an eye.)
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#111
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Since WN indicates 2% of their travelers fall into the 3 bag category, I would think chances are pretty slim of UA having many families of 4 traveling with three bags EACH. What kind of rental car are they going to get at the destination anyway? And what are they going to do with all that stuff during their one-a-year Disneyland vacation?
People just have too much stuff (and I include myself in that).
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#112
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UA policies have trended towards rewarding revenue generating customers, but this one has taken a step backwards IMHO.
Implementing this policy will not be worth the hassle IMHO.
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#113
Join Date: Jun 2006
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this explains a lot
This explains a lot. I flew today IAD to ORD and when I boarded 1st class every bin was full and in fact they had to find additional space. Coach seemed to take forever to finish boarding. I noticed out the window that about 10-15 pieces of luggage were sent down from the plane because of lack of space on board. It must have taken 20 minutes to board economy. Hmmm should they charge these people because they were slow getting to a bin? LOL
As for the change itself, I just hope they enforce carry on limits! I have always hated the passengers that want to carry on everything including the kitchen sink.
As for the change itself, I just hope they enforce carry on limits! I have always hated the passengers that want to carry on everything including the kitchen sink.
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#114
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With this change, even GS, 1ks, 1Ps, and *Gs are going to find the overhead bins more full than is even the norm today -- at least for those of us who board at the end regardless of published entitlement to earlier boarding.
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#115
Join Date: Mar 2006
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Wrong. Refundable fares depend on your market and routes. I am often able to get fully refundable W fares.
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#116
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It is sad to see an airline such as United which has the great potential to be a leading premium service airline has such a lack of management that they have become more of a discount airline then Southwest and ATA. It is a shame that Continental did not purchase United when it was in bankruptcy and turn this now pathetic airline into a world class airline.
Last edited by benolaa; Feb 4, 2008 at 1:20 pm
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#117
Join Date: Mar 2007
Location: DEN
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Actually, the less than 2% quote from WN is of the passengers that check one or more bags, not their whole customer base. So they see very little three-bag passengers. Of course, someone checking three might be more likely to max out the weights.
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#118
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Also, in the past, for tickets purchased by Feb 28, the BPs would sometimes show the old status upon check-in ( a benefit if dropping levels). Is that still the case?
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#119
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Aside for the skiing folk, does anyone really check 2 bags/items? I can't even think of a time when I checked 2 bags.
Also, as a 1k, when travelling with family, I always check the bags under my name in case something happens in transit to them, because I have access to the 1k baggage claim special line. Sometimes that means 3 bags under my name, but it works.
Also, as a 1k, when travelling with family, I always check the bags under my name in case something happens in transit to them, because I have access to the 1k baggage claim special line. Sometimes that means 3 bags under my name, but it works.
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#120
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Even though this new policy would not affect me that much (like travel travel light), I dislike the UA change
. Twice a year, it impacts me when I go on my golf vacation and have to check in the golf bag (big). Airlines that do not charge ($100+ extra) for golf bag will get my business.
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