UAL to charge $25 to check second bag for certain customers and other related changes
#226
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How do you define basic service? I would argue that the basic service should have been just to transport you from A to B safely, and everything else should be additional. The airline industry got itself into a mess early on because it was an all-inclusive industry. Faced with sky-rocketing costs, reasonable and responsible companies look at all avenues to reduce costs and to increase revenues. Customers can vote with their dollars, but if the industry matches, the only revenue loss is of those who choose not to fly at all. And I'd argue those are customers that airlines won't bat an eye over losing.
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#227
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Australia doesn't have bone chilling code so thinner clothes can be packed, And while Australia has as much land area as lower 48 states as the USA, in reality, are Australians routinely flying coast to coast (SYD to Perth, Adelaide to Darwin, Broome to Hobart)? I'd guess most air travel is among MEL, SYD, and Brisbane.
As for limits on carry ons, the LCCs have it, but I was on a business trip from MEL to SYD on Qantas main line (wide body), and most of my co-workers were hauling big expanded roller boards on board.
As for limits on carry ons, the LCCs have it, but I was on a business trip from MEL to SYD on Qantas main line (wide body), and most of my co-workers were hauling big expanded roller boards on board.
Same applies to Europeans flying anywhere except USA. 20kg.
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#228
Join Date: May 2001
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This is like when United started offering a new class of service, E+, without calling it a new class of service and having to make all the tariff changes, union contract changes, etc. that would go along with a new class of service. You simply can't rename somehting to avoid a law/regulation/rule becuase it's inconvenient for you to do the right thing.
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#229
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The fact that Southwest is expanding in Denver as fast as it is, and I can attest to the fact that they are flying with mostly full airplanes, is proof that the public is tired of these nickel-and-dime fees. It started with the change fee and now this fee to check a second bag. Yes, Southwest charges to check a THIRD bag, but all airlines have been doing that.
Southwest gives a FULL CAN OF SODA on request and has better snacks for flights over 500 miles. A-list service for preferred customers.
Southwest has it figured out!
Southwest gives a FULL CAN OF SODA on request and has better snacks for flights over 500 miles. A-list service for preferred customers.
Southwest has it figured out!
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#230
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This $25 charge story just made it on the DC Fox News at 10:00 after a segment on today's "smoke in the cabin" on UA 871 IAD -> SFO. I think they said US (hmm....of course), AA, and DL are watching the market reaction for a decision to follow suit. It's also on msn.com, but I imagine someone else has pointed that out.
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#231
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first post to your forum. believe me your fares will never be a penny cheaper than aa. this is in no way a way to shift costs and lower fares. it is a way to pick up $25 from those who do not know better. does it matter, to me no, it is just another reason aa beats ua and why i don't look back.
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#232
Join Date: May 2007
Location: Portland
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The fact that Southwest is expanding in Denver as fast as it is, and I can attest to the fact that they are flying with mostly full airplanes, is proof that the public is tired of these nickel-and-dime fees. It started with the change fee and now this fee to check a second bag. Yes, Southwest charges to check a THIRD bag, but all airlines have been doing that.
Southwest gives a FULL CAN OF SODA on request and has better snacks for flights over 500 miles. A-list service for preferred customers.
Southwest has it figured out!
Southwest gives a FULL CAN OF SODA on request and has better snacks for flights over 500 miles. A-list service for preferred customers.
Southwest has it figured out!
WN is a different airline, and while I would imagine it's run better than UA, you have to compare apples to apples if you are going to try to complain about UA.
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#233
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Totally agree.
Fare increases don't work. Fares in real dollars have been falling (for the most part) since deregulation. Got to try to make money, so unbundling is the best they've got for now.
This also slightly devalues everyone's miles since domestic saver tickets have less utility. (Or maybe it increases the values of miles since the odds of UA staying in business long into the future have increased with this move, IMHO)
I haven't looked at the "rules" for Priceline and Hotwire bookings in a long time; I wonder if they guarantee 2 checked bags? If this move really causes a decrease in low-yield ticket sales UA can just dump inventory to Priceline and Hotwire. And if it causes a decrease in high-yield sales UA will rescind the move.
Fare increases don't work. Fares in real dollars have been falling (for the most part) since deregulation. Got to try to make money, so unbundling is the best they've got for now.
This also slightly devalues everyone's miles since domestic saver tickets have less utility. (Or maybe it increases the values of miles since the odds of UA staying in business long into the future have increased with this move, IMHO)
I haven't looked at the "rules" for Priceline and Hotwire bookings in a long time; I wonder if they guarantee 2 checked bags? If this move really causes a decrease in low-yield ticket sales UA can just dump inventory to Priceline and Hotwire. And if it causes a decrease in high-yield sales UA will rescind the move.
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#234
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Right, no same-day standby or same-day confirmed, Southwest makes you buy up to a full-fare ticket. That change to go home early could cost you a couple hundred bucks, which is part of the reason they have the revenues they have. Talk about being the king of nickel-and-diming.
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#235
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That's not what was said. The point still stands that UA is, in some respects, providing less of a service -- a lower class of service for most passengers -- than Southwest in the domestic coach class market.
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#236
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UA's high-yield ticket sales are mostly for travellers who do not have more than one checked luggage item (if any). But an airline like UA cannot live on high-yield ticket sales alone since frequency of service is a key factor in UA's getting as large a slice of the domestic high-yield market as it gets -- and the ability to provision for that frequency of service is significantly dependent upon the plane filling up with lower yield fare passengers, including those who are more likely to carry a second bag than the average higher yield fare pax.
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#237
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I only see the baggage issue here, and even that's debatable because with a little planning and foresight, it can become a non-issue.
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#239
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If one were to travel with a bike and one checked bag?
Oversize fee $100.00
2nd bag fee $25.00
So, a bike just went from $85.00 (crazy already) to $125.00??? On a return flight that is $150.00 more than Alaska charges! It's gonna be tough for me to choose UA when flying with a bike and when not it may also make a difference as you never know when you might buy something and then be dinged the extra fee. I hope others do not match and this nonsense stops.
If I already have tickets for July do I get to pay the "cheap" $85 fee with no second bag charge? I have a 3 sector trip and the extra charge was already $255 to bring my bike
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Oversize fee $100.00
2nd bag fee $25.00
So, a bike just went from $85.00 (crazy already) to $125.00??? On a return flight that is $150.00 more than Alaska charges! It's gonna be tough for me to choose UA when flying with a bike and when not it may also make a difference as you never know when you might buy something and then be dinged the extra fee. I hope others do not match and this nonsense stops.
If I already have tickets for July do I get to pay the "cheap" $85 fee with no second bag charge? I have a 3 sector trip and the extra charge was already $255 to bring my bike
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#240
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