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Old Nov 10, 2007 | 2:20 pm
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Question Deep clean update?

After the late-summer announcement of increasing the number of deep cleans on A/C, I was kinda expecting to run into a few that have been cleaned. Maybe I don't fly enough or they aren't cleaning the domestic fleet right now, but I haven't run into a 'cleaned' A/C since the announcement. I was wondering if anyone else flying domestic or international routes have? I just got off a transcon into IAD on a 752...it was gross
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Old Nov 10, 2007 | 4:33 pm
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Reports say that United uses the post-flight surveys as one way to determine which planes need cleaning. So, if you have a bad experience like that, complete the survey.
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Old Nov 10, 2007 | 4:39 pm
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We received info from onboard service just the other day. Deep cleans, carpet replacements, etc. are continuing. Particularly on the "lowest rated 737's". ^^
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Old Nov 10, 2007 | 9:20 pm
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Originally Posted by mahasamatman
Reports say that United uses the post-flight surveys as one way to determine which planes need cleaning. So, if you have a bad experience like that, complete the survey.

So the cleaning crews are not able or too biased to call in for some spring-cleaning of the birds?
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Old Nov 10, 2007 | 9:53 pm
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I could defenitely tell that the 777 I flew on the other day had been deep-cleaned. I did happen to notice that the 737 I was on seemed cleaner than usual, too. Many of the "dirty" flights lately have been on 757s, too.
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Old Nov 10, 2007 | 11:09 pm
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I think the 757s are the dirtiest planes in the fleet. For all the bad "dirty-thirties" rap they get, I think the 737s are cleaner.
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Old Nov 11, 2007 | 10:25 am
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I recently flew on a refurbished 752 from SFO to SAN - it was immaculate - new seats and cushions, working in seat power, clean restrooms, new carpet and wall panels. ^

Clearly, UA has let the fleet go for far too long before this type of cleaning took place. The difference between a refurbed aircraft and and dirty one is huge.
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Old Nov 11, 2007 | 10:29 am
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Originally Posted by mahasamatman
Reports say that United uses the post-flight surveys as one way to determine which planes need cleaning. So, if you have a bad experience like that, complete the survey.
I usually make that note.
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Old Nov 11, 2007 | 10:35 am
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I have often found that there is inadequate basic cleaning between flights. I do hope United is serious about having a regular deep cleaning schedule.
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Old Nov 11, 2007 | 3:10 pm
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IMO, the dirtiest places are often the footrests in int'l C. Because they don't often get folded out, the cleaners often don't clean them.

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