Q. re E+ rights
As the newest member of the 1P club (!), I do like how the seat next to me is blocked when I choose a seat online. My question is how far can we push this rule? Is it our RIGHT to say we don't want a poacher next to us? Can we insist that the FA check boarding passes and put the person back into their assigned seat? It sounds a bit snobby I know, but I chose that seat for a reason, and I earned those miles to earn the right to have extra space. Has anyone challenged a FA on this and won or lost?
|
Well, technically speaking, you're not guaranteed to have an empty seat next to you. It's simply blocked to prevent someone from choosing it in advance - any GA can override if they decide someone needs to go there.
UA certainly can't prevent someone from trying to poach the seat, although you can definitely ask the FA to check. However, it's a win/lose situation, cuz if you ask the FA to check someone who does indeed have a valid seat assignment, you're asking for a very awkward flight :). |
Originally Posted by tripledip
Can we insist that the FA check boarding passes and put the person back into their assigned seat?
YMMV of course. |
Originally Posted by honmani2
(Post 8528804)
...Someone posted that it would be okay if you had E+ but decided to move back to E-. Well, if you were sitting in that row in E-, you might have a different opinion.
Human psychology is interesting. If you know it's a full flight, you accept that every seat will be taken and even if people are jumping all around, in the end, every seat will be taken. Such is life. But if you know that the flight is half-empty, your primal instinct for territoriality kicks in and you start to feel you "own" the empty seat next to you... I don't know about the role of a "primal instinct for territoriality," I do know that UA gave us the expectation that middle row seats would be blocked unless the plane was too full to allow that. |
Originally Posted by pantoot
(Post 8529111)
In my experience simply stating "I thought my business partner was assigned that seat, can you check to make sure you are in the right row?" has worked every time. They pull out their boarding pass, feign surprise and move along.
YMMV of course. |
Originally Posted by tripledip
(Post 8528942)
My question is how far can we push this rule?
Originally Posted by tripledip
(Post 8528942)
Is it our RIGHT to say we don't want a poacher next to us?
Originally Posted by tripledip
(Post 8528942)
Can we insist that the FA check boarding passes and put the person back into their assigned seat?
Originally Posted by tripledip
(Post 8528942)
Has anyone challenged a FA on this and won or lost?
|
Originally Posted by tripledip
(Post 8528942)
..Has anyone challenged a FA on this and won or lost?
About 5 times, I have simply been overridden by the FAs' powers and have lost one or two empty seats next to me. In all cases, I have written down the FAs' names and reported them to WHQ and to the purser. With pax I was much more lucky - they mostly did understand that an empty middle on a longhaul meant something to me. So I cannot complain too much about inconsiderate pax here. |
Originally Posted by HDflyer
(Post 8453085)
I have liked the few FAs I have heard make the added announcement that E+ is reserved for elites, those who paid for it, etc. and if you are supposed to be in E-, we will be around before takeoff to charge your credit card for E+ access.
I have actually seen poachers scurrying back to their E- seats! IMO this should be part of the standard script... @:-) |
On my recent TED LAX-LAS flight, three moved into exit row right before door closed from the back. Flight attendant asked one of them for his boarding pass. Then asked him to move to his originally assigned seat. I motioned FA the other two in the row besides me. PAX said they wanted extra legroom because the husband was tall. FA replied UA wanted more money to sit in E+ if they wanted to pay. They shaked their heads and moved back to row 13 very quickly.
|
Originally Posted by 1KChinito
(Post 10322833)
On my recent TED LAX-LAS flight, three moved into exit row right before door closed from the back. Flight attendant asked one of them for his boarding pass. Then asked him to move to his originally assigned seat. I motioned FA the other two in the row besides me. PAX said they wanted extra legroom because the husband was tall. FA replied UA wanted more money to sit in E+ if they wanted to pay. They shaked their heads and moved back to row 13 very quickly.
I think those announcement are pretty routine now, or at least they have been in my experience over the past year. I have never heard an FA offer to accept payment from those already aboard for an E- to E+ switch? Have others? |
Originally Posted by itsme
(Post 10323354)
I have never heard an FA offer to accept payment from those already aboard for an E- to E+ switch? Have others?
I haven't seen FAs charge however; they have always sent the offenders back telling them that they could upgrade for a fee 'next time' at the gate or via Mr Chicken |
Originally Posted by exbayern
(Post 10323465)
I started a thread earlier this year about a GA boarding the flight, auditing E+ against the manifest, and charging poachers on their credit card ^
I haven't seen FAs charge however; they have always sent the offenders back telling them that they could upgrade for a fee 'next time' at the gate or via Mr Chicken |
Your flight attendants would like to see all of you happy too. A seat chart for E+ & E- is being discussed. FA's were given the tools and authority to sell E+ but the program was put on hold. It wasn't a union thing ... just some procedural problems. Standby.;)
|
Good news! I have in fact in past offered to ring for an FA to charge seat poachers (not that I do it very often, but on at least on occassion I felt the need!) Now at least the FA will be able to follow through if I don't manage to scare the poacher back into E- ;)
|
Originally Posted by itsme
(Post 10323354)
Had the "E+ costs extra, the pax sitting there paid for it" been made and ignored, or was there no such announcement to forestall "poaching"?
I think those announcement are pretty routine now, or at least they have been in my experience over the past year. I have never heard an FA offer to accept payment from those already aboard for an E- to E+ switch? Have others? |
All times are GMT -6. The time now is 4:54 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.