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I battle the Dulles RCC matron- you know who won! [Merged Threads]

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I battle the Dulles RCC matron- you know who won! [Merged Threads]

 
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Old Jul 8, 2007, 9:54 am
  #16  
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Originally Posted by LGA_UAL
United transported 66,803,000 revenue passengers in 2005. For some reason, I doubt 668,030 of them carried the rules with them.
:math:

That would be 1.0%. 0.01% would be ~6000 pax. And yeah, I doubt 6000 pax carried the rules. Maybe 60, or 0.0001%.
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Old Jul 8, 2007, 9:54 am
  #17  
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Originally Posted by LGA_UAL
United transported 66,803,000 revenue passengers in 2005. For some reason, I doubt 668,030 of them carried the rules with them.
Wrong math... 0.01% would be 6,680
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Old Jul 8, 2007, 9:55 am
  #18  
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Originally Posted by lucky9876coins
No doubt you are right. What I am happy about is that she had a meeting with the Supervisor, so I wish she were fired, but I am sure something is going in her profile at the very least. If I see her again, the same will happen, and hopefully she will get fired again. Or maybe some other FT'ers can continue this and be adamant about it.
Are the RCC dragons union? If so, I think it would be really hard for UA to fire her over that. Which is sad.

As a side note, almost every UA employee I have dealt with at IAD has been pitiful.
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Old Jul 8, 2007, 9:55 am
  #19  
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Originally Posted by gj83
Are they union? If RCC matrons are union I doubt she is fired or will ever be fired.
That's the bad part, I believe she is. That's why you always ask for a Supervisor and not a Service Director when you have an issue. I believe Sups are not unionized while SD's are, so SD's always defend the employees.
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Old Jul 8, 2007, 9:55 am
  #20  
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Originally Posted by kb1992
why not report her name and the whole incident etc. to the WHQ (maybe you could even end up with complimentary 100 drink chits).
Agree. That will help re-inforce the Supe lecture. lucky, consider posting (a draft of) your letter here?
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Old Jul 8, 2007, 9:56 am
  #21  
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Originally Posted by lucky9876coins
That's the bad part, I believe she is. That's why you always ask for a Supervisor and not a Service Director when you have an issue. I believe Sups are not unionized while SD's are, so SD's always defend the employees.
Correct. Never bother with SD.
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Old Jul 8, 2007, 9:56 am
  #22  
 
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way to go lucky! Im glad you stood up for yourself!
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Old Jul 8, 2007, 9:56 am
  #23  
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Originally Posted by BenjaminNYC
Agree. That will help re-inforce the Supe lecture. lucky, consider posting (a draft of) your letter here?
Wilco

Boarding time, see everyone in 13 hours!
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Old Jul 8, 2007, 9:56 am
  #24  
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Originally Posted by lucky9876coins
You honestly think I wont do that? A letter is in the works.
What's in lucky's mind right now must be those $250 Customer Relation vouchers for his next TPA-IAD-JFK-SFO-LAX-PDX-ORD-IAD-TPA mileage run.
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Old Jul 8, 2007, 10:00 am
  #25  
 
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I think I need to print those rules. Have them saved on my computer but that's probably not good enough. Do you also happen to have the CoC printed? Probably Rule 240...
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Old Jul 8, 2007, 10:00 am
  #26  
 
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While I'll admit my mistake with my math, my point still stands.

While service directors are also union, many of them are quite helpful, and they often know the rules better than the supervisors do.
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Old Jul 8, 2007, 10:03 am
  #27  
 
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Originally Posted by lucky9876coins
so I think I did a good deed.
Indeed you did. ^
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Old Jul 8, 2007, 10:04 am
  #28  
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Originally Posted by kb1992
What's in lucky's mind right now must be those $250 Customer Relation vouchers for his next TPA-IAD-JFK-SFO-LAX-PDX-ORD-IAD-TPA mileage run.
If that's the traveling pattern, UA may write a letter back telling him where to go.
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Old Jul 8, 2007, 10:05 am
  #29  
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Originally Posted by BenjaminNYC
:math:

Maybe 60, or 0.0001%.

I agree, that's more like it.
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Old Jul 8, 2007, 10:08 am
  #30  
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Just a related question:

If I am traveling int'l with a non-status companion in Y with same day BPs, how many drink chits shall we receive at the gateway airport RCC?

Two or four...
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