500 mile upgrades no longer converted to miles
May 17, 2007, 3:10 pm
#1
Original Poster
Join Date: Jan 2005
Location: Tokyo, Japan
Programs: UA-1K/Life UC, AA-EXP, AF-Plat
Posts: 202
500 mile upgrades no longer converted to miles
I recently found that 500-mile upgrade certs expire on/after Jun 1 are no longer converted to 500 miles.
Is there anything we can do now?
Is there anything we can do now?
May 17, 2007, 3:11 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 23,999
Where did you hear this?
May 17, 2007, 3:12 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2005
Location: SMF
Programs: UA Gold, 1 MM
Posts: 11,632
If that's the case and you have some that are going to expire, I'd imagine that you can redeem them now. I know in the past that if someone was just a little short on miles for an award, they could redeem 500s instantly by phone to get them over the threshold.
I'd be interested to know where you got this information.
I'd be interested to know where you got this information.
May 17, 2007, 3:14 pm
#4
Join Date: Jul 2005
Location: SJC/SFO/OAK
Programs: BD Gold (and future SEN), 0.2MM AA EXP, HHonors Gold, SPG Gold
Posts: 3,107
If thats true, a HUGE 
to UA. They only thing that would make this ok was if e-500s no longer expired, but I doubt that will ever happen.
to UA. They only thing that would make this ok was if e-500s no longer expired, but I doubt that will ever happen.
May 17, 2007, 3:18 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
It's been on united.com since the beginning of the year, though people have still reported successful conversions. http://flyertalk.com/forum/showthread.php?t=642550. If it's confirmed, I have a batch to convert...
They've updated the Elite pages. Here's the excerpt from the 1K page:
I wonder if it's too late even to request conversion?
They've updated the Elite pages. Here's the excerpt from the 1K page:
Originally Posted by http://www.united.com/page/article/0,6722,1170,00.html
Expired Upgrades
500-mile E-Upgrades expiring on or after June 1, 2007 will not be converted to miles.
500-mile E-Upgrades expiring on or after June 1, 2007 will not be converted to miles.
May 17, 2007, 3:20 pm
#7
In Memoriam, Original Member
Join Date: May 1998
Location: Los Angeles, CA
Posts: 6,879
It's been on united.com since the beginning of the year, though people have still reported successful conversions. http://flyertalk.com/forum/showthread.php?t=642550. If it's confirmed, I have a batch to convert...
May 01, 2007 AUTO CREDIT OF EXPIRED UPGRADES 2,000 0 0 2,000
May 17, 2007, 3:23 pm
#8
Original Poster
Join Date: Jan 2005
Location: Tokyo, Japan
Programs: UA-1K/Life UC, AA-EXP, AF-Plat
Posts: 202
Thanks all for your suggestion. I recognized 500-milers could be converted at any time with just a call but I was not sure at the situation right now.
I can just say if you call MP desk right now, they should be notified about this issue.
I can just say if you call MP desk right now, they should be notified about this issue.
Last edited by SingTel001; May 17, 2007 at 3:40 pm
May 17, 2007, 3:31 pm
#9
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Chicago
Programs: AA EXP
Posts: 11,956
I am very confused but this is not the first time that this has happened to me.
I was under the impression that one could convert e500s to miles before expiration.
This is very different from expired e500s not being automatically converted.
Does united mean that they are covering both cases because I have a batch to convert within a couple of weeks?
I was under the impression that one could convert e500s to miles before expiration.
This is very different from expired e500s not being automatically converted.
Does united mean that they are covering both cases because I have a batch to convert within a couple of weeks?
May 17, 2007, 3:31 pm
#10
Join Date: Sep 2006
Location: xLAS
Posts: 1,362
It's been on united.com since the beginning of the year, though people have still reported successful conversions. http://flyertalk.com/forum/showthread.php?t=642550. If it's confirmed, I have a batch to convert...
They've updated the Elite pages. Here's the excerpt from the 1K page:
I wonder if it's too late even to request conversion?
They've updated the Elite pages. Here's the excerpt from the 1K page:
I wonder if it's too late even to request conversion?
May 17, 2007, 3:34 pm
#11
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
By the way, SingTEL001, thanks for the heads-up. Hopefully we can salvage some conversions in the next two weeks.
May 17, 2007, 3:38 pm
#12
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,847
I assume all conversions are covered. The question I have is if you have some expiring in July, can you even convert them now, since they fall under the "expiring on or after June 1, 2007" clause?
By the way, SingTEL001, thanks for the heads-up. Hopefully we can salvage some conversions in the next two weeks.
By the way, SingTEL001, thanks for the heads-up. Hopefully we can salvage some conversions in the next two weeks.
May 17, 2007, 3:39 pm
#13
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
The last time this was posted (there was a thread about this a while ago), people seemed to think that the notice on united.com applied only to purchased e-500s, not to ones earned through elite travel.
Do people think this now applies to all e-500s, whether purchased or earned through travel?
Do people think this now applies to all e-500s, whether purchased or earned through travel?
May 17, 2007, 3:42 pm
#14
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
I think the rule applies to all certificates. United stuck a sentence at the bottom of the upgrade page for 2P, 1P, and 1K stating that no certificates can be converted into miles starting on June 1, 2007.
May 17, 2007, 3:42 pm
#15
Join Date: Sep 2006
Location: xLAS
Posts: 1,362