Connection Time
Sep 13, 2006 | 11:19 am
#1
Original Poster
Join Date: Aug 2003
Location: Williamstown, N.J. USA
Posts: 2
Connection Time
My first post, so please bear with me. My wife and I are going to Singapore on 11/21/06 on award tickets, unfortunatly in coach. We are booked on separate tickets.
Origianally we were booked entirely on UAL from PDX to SIN. We did not have to change terminals in LAX. However, UAL called and changed our itineries due to a change in schedule. They now put us on Singapore's flight 37 out of LAX whcih will require a terminal change. We only have and hour and thirty-eight minutes in LAX. This will require us to get from Terminal 8 (SkyWest) too TBIT, recheck in for Singapore and get to the gate in approx. 53 minutes as Singapore flt 37 boards at 7:15pm. This assumes that SkWest 6489 arrives on time.
I am concerned that we will not have enough time to make this connection, with the new security rules, check in line etc. I feel UAL should put us on and earlier flight out of PDX, since this change was made at their request. They tell me they cannot.
Is there anything I can do in this situation?
Origianally we were booked entirely on UAL from PDX to SIN. We did not have to change terminals in LAX. However, UAL called and changed our itineries due to a change in schedule. They now put us on Singapore's flight 37 out of LAX whcih will require a terminal change. We only have and hour and thirty-eight minutes in LAX. This will require us to get from Terminal 8 (SkyWest) too TBIT, recheck in for Singapore and get to the gate in approx. 53 minutes as Singapore flt 37 boards at 7:15pm. This assumes that SkWest 6489 arrives on time.
I am concerned that we will not have enough time to make this connection, with the new security rules, check in line etc. I feel UAL should put us on and earlier flight out of PDX, since this change was made at their request. They tell me they cannot.
Is there anything I can do in this situation?
Sep 13, 2006 | 11:24 am
#2
Join Date: Aug 2002
Location: WAS, FLL
Programs: AA, B6, CO, DL, FL, UA, US Gold (only took 10k miles), WN, Amtrak
Posts: 1,299
You should probably post this on the United board so the UA experts can help you.
Sep 13, 2006 | 12:33 pm
#3
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,879
Too tight. Call, call again, until you get the answer you want.
Sep 13, 2006 | 12:57 pm
#4
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,696
Originally Posted by stevenshev
Too tight. Call, call again, until you get the answer you want.
Also, welcome to FT
Sep 13, 2006 | 12:57 pm
#5
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Sacramento
Programs: UA 3MM, former GS; Bonvoy Lifetime Plat; MHC Lifetime; Tar Heel forever
Posts: 12,175
Since it is a schedule change, they should be flexible. I agree with others; you ought to see if you can get an earlier flight out of PDX.
I always try to book the flight BEFORE the one they offer, so I got more of a lay-over and more cushion in case the in-bound is late.
Ask if they will book you on UA 459, which is scheduled to arrive at 3:58 pm.
I always try to book the flight BEFORE the one they offer, so I got more of a lay-over and more cushion in case the in-bound is late.
Ask if they will book you on UA 459, which is scheduled to arrive at 3:58 pm.
Sep 13, 2006 | 1:02 pm
#6
Join Date: Oct 2003
Location: Dusseldorf
Programs: LH Senator, Hertz Presidents Circle, IHG Plat. Previous: UA 1K, AAdvantage Platinum;
Posts: 638
Originally Posted by ual/forever
My first post, so please bear with me. My wife and I are going to Singapore on 11/21/06 on award tickets, unfortunatly in coach. We are booked on separate tickets.
Origianally we were booked entirely on UAL from PDX to SIN. We did not have to change terminals in LAX. However, UAL called and changed our itineries due to a change in schedule. They now put us on Singapore's flight 37 out of LAX whcih will require a terminal change. We only have and hour and thirty-eight minutes in LAX. This will require us to get from Terminal 8 (SkyWest) too TBIT, recheck in for Singapore and get to the gate in approx. 53 minutes as Singapore flt 37 boards at 7:15pm. This assumes that SkWest 6489 arrives on time.
I am concerned that we will not have enough time to make this connection, with the new security rules, check in line etc. I feel UAL should put us on and earlier flight out of PDX, since this change was made at their request. They tell me they cannot.
Is there anything I can do in this situation?
Origianally we were booked entirely on UAL from PDX to SIN. We did not have to change terminals in LAX. However, UAL called and changed our itineries due to a change in schedule. They now put us on Singapore's flight 37 out of LAX whcih will require a terminal change. We only have and hour and thirty-eight minutes in LAX. This will require us to get from Terminal 8 (SkyWest) too TBIT, recheck in for Singapore and get to the gate in approx. 53 minutes as Singapore flt 37 boards at 7:15pm. This assumes that SkWest 6489 arrives on time.
I am concerned that we will not have enough time to make this connection, with the new security rules, check in line etc. I feel UAL should put us on and earlier flight out of PDX, since this change was made at their request. They tell me they cannot.
Is there anything I can do in this situation?
You could also ask to be put on SQ19 LAX->SIN direct. Not sure if UA would go for it though
PS - it leaves at around 9:30 or so
Sep 13, 2006 | 2:31 pm
#7
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
As one last note - from everything i've heard, aside from the time crunch, the change is a PLUS for you in that SQ Y should have better food & service than UA (of course no E+). Enjoy your trip.
Sep 15, 2006 | 9:43 am
#8
Join Date: Jul 2002
Location: Texas
Posts: 2,554
One word of caution. Do not accept any changes that you are not totally satisfied with as once you agree to a change, UA is not obligated to make a "second" offer. As I understand their policy, they will not make that second offer. SOOOOOOO keep calling until you get the flight that you really want and then accept. Until then, just hang up is my advise as they should accomodate you since they are making the changes.
By the way, even if you make the mad dash and connect to the flight UA is trying to switch you to, do you think your bags will appear on the carrousel in SIN upon your arrival?
Good luck and have a great adventure in SIN---one of my favorite cities of the world.
By the way, even if you make the mad dash and connect to the flight UA is trying to switch you to, do you think your bags will appear on the carrousel in SIN upon your arrival?
Good luck and have a great adventure in SIN---one of my favorite cities of the world.