OLCI "We were not able to process your standby request."
#1
Original Poster
Join Date: Apr 2006
Location: Northern CA
Programs: UA 1K
Posts: 333
OLCI "We were not able to process your standby request."
I was checking in online yesterday for today's flight, and when I tried to stand by for an earlier flight, got a message in red letters:
"We were not able to process your standby request."
and couldn't get it to accept my request.
This is after OLCI gave me a list of earlier flights I can stand by on, me selecting appropriate flight, OLCI showing the standby flight as selected, and me pressing the complete checkin button.(or whatever button I press to proceed)
Has anyone had this happen to them?
It might be because I requested standby twice, as I asked my girlfriend over the phone to check in for me and then later when I went to print the boarding documents I requested standby again just to make sure. For a properly set up system this shouldn't cause problems, but with united.com you never know..
"We were not able to process your standby request."
and couldn't get it to accept my request.
This is after OLCI gave me a list of earlier flights I can stand by on, me selecting appropriate flight, OLCI showing the standby flight as selected, and me pressing the complete checkin button.(or whatever button I press to proceed)
Has anyone had this happen to them?
It might be because I requested standby twice, as I asked my girlfriend over the phone to check in for me and then later when I went to print the boarding documents I requested standby again just to make sure. For a properly set up system this shouldn't cause problems, but with united.com you never know..
Last edited by paulwlee; Jul 7, 2006 at 11:33 am
#2
Join Date: Jun 2005
Programs: United Premier 1K
Posts: 738
Originally Posted by paulwlee
It might be because I requested standby twice, as I asked my girlfriend over the phone to check in for me and then later when I went to print the boarding documents I requested standby again just to make sure.
#3
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,146
At least you got Mr. Chicken Online to offer you even slightly meaningful standby options... he usually either doesn't show any for me or else shows ridiculous ones that won't work, and I just go to the gate to make the requests as usual.
#4
Original Poster
Join Date: Apr 2006
Location: Northern CA
Programs: UA 1K
Posts: 333
Ended up requesting standby at the gate.
Not sure whether I ended up on the standby list in spite of the error message, and in retrospect should have asked the gate agent, in case it happens again next time.
Now sitting in that plane. Was initially happy as I had the whole row to myself (and luckily business class was full so I didn't use my upgrade certs which was a good thing in such a situation) but there's an oil leak in one of the engines so we're sitting waiting for the outcome of the inspection. (30 min delay so far..)
Not sure whether I ended up on the standby list in spite of the error message, and in retrospect should have asked the gate agent, in case it happens again next time.
Now sitting in that plane. Was initially happy as I had the whole row to myself (and luckily business class was full so I didn't use my upgrade certs which was a good thing in such a situation) but there's an oil leak in one of the engines so we're sitting waiting for the outcome of the inspection. (30 min delay so far..)