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Are E+ seats devaluing E- customers' value?

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Are E+ seats devaluing E- customers' value?

 
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Old Mar 2, 2006 | 7:45 pm
  #16  
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Originally Posted by JS
Sorry, but everyone is wrong.

The #1 reason why UA cannot take the extra space of E+ and spread it across the entire cabin is because of the fixed location of the overwing exits.

AA's now defunct MRTC was essentially an E+ in front of the exit row and another E+ behind the exit row. UA is E+ only in front of the exit row and not behind the exit row.

You can't remove half a row in front of the exit row and another half a row behind it. Rows are integral.

I don't remember if the large planes such as a 747 had more than one row removed for E+, but this is certainly the case with the narrowbody planes.
I agree with nerd but the this thread is discussing the pax density in each cabin, not where UA can or can't place seats

Cheers
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Old Mar 2, 2006 | 8:04 pm
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I definitely do think it increases pax density in E- or E. Whatever you want to call it. I've been on 777 flights where as mentioned, E+ was a third full. When going to the bathroom, you couldn't find an empty seat in E-.
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Old Mar 2, 2006 | 8:37 pm
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Originally Posted by Miles Heighway
So, I was traveling on UA, JFK-NRT-SIN, last month. The outgoing flight was a bit empty (since it was smacked on the Lunar new year, so presumably most East Asians usually present on these routes were at home instead of flying). As an elite, I was seated in the E+ section of the 777, and it was less than quarter filled. Indeed, I got the entire 5 seater in the middle to myself (which was all the better since at that time I was nursing a bad cold and needed to lie down). However, I noted that the E- section was pretty jam packed like sardines.

On the return flight, the E+ section was about 3 quarters filled, but again the E- section was packed with almost no free seats left.

So I was thinking that since having E+ actually reduces the number of "regular" E- seats, this increase the pax density in the non-elite section, and thus "devaluing" (ok, UA didn't promise you low density seating) their seats. I mean, if there is no E+ and just regular E all the way, the pax distribution will be more evenly spreaded out.

What do you all think? Are the regular GM getting shafted?
If they chose any other airline, they'd be sitting in waht would be a United E- seat anyways. Yes, you could argue that if the whole coach section was E-, the pax would be more spread out, but rarely do I see flights where the pax density from E- to E+ varies much. I think it may have been more of an anomoly on your particular flight.
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Old Mar 2, 2006 | 8:42 pm
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Originally Posted by vprp
I definitely do think it increases pax density in E- or E. Whatever you want to call it. I've been on 777 flights where as mentioned, E+ was a third full. When going to the bathroom, you couldn't find an empty seat in E-.
Passenger density is doubly increased in E-.....there are more pax/sq ft and the average intellegence is less. [ducks]
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Old Mar 2, 2006 | 8:55 pm
  #20  
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Well E+ works UA hooked me with those seats... I quickly went to 1K... and now 4 more in our office did the same...
It does help that AC's plans are falling apart
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Old Mar 2, 2006 | 9:11 pm
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Originally Posted by sadiqhassan
I kind of agree with the OP. Suppose you were flying route AAA-BBB and both AA and UA fly the route. UA has 10 rows of E+ and 10 rows of E-. AA has 22 rows of E. Both flights are about 60% full.
That's where you lost me, right there. I haven't flown on a UA plane less than 80% full in three years.

I don't think UA's business model should be built on the 4 or 5 flights a week that might possibly go out at 60% capacity.
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Old Mar 2, 2006 | 9:13 pm
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Originally Posted by DenverBrian
That's where you lost me, right there. I haven't flown on a UA plane less than 80% full in three years.

I don't think UA's business model should be built on the 4 or 5 flights a week that might possibly go out at 60% capacity.
I was founding the example on the OPs statements. I rarely fly UA.
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Old Mar 2, 2006 | 9:26 pm
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I fly on a lot of E170s from IND-ORD and the E- is usually always full and the E+ is about half filled. I have heard some ppl in E- complain to the flight attendants about why they can't move up. Usually some pax get moved up from E- to 1st or E+ because of baggage space or weight and balance.
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Old Mar 2, 2006 | 9:27 pm
  #24  
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Originally Posted by DenverBrian
That's where you lost me, right there. I haven't flown on a UA plane less than 80% full in three years.

I don't think UA's business model should be built on the 4 or 5 flights a week that might possibly go out at 60% capacity.
On a domestic flight it's a rarety to find more than a handful of empty middle seats. But, if there are to be empty middle seats, they should be in E+. I firmly believe that unless you're an elite or pay for E+, you should not get a seat there unless every single seat in E- is filled up, and filled up first.
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Old Mar 2, 2006 | 9:42 pm
  #25  
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Yes, it often increases pax density in E-.

Yes, it therefore slightly devalues the E- product.

Yes, it is a good idea.
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Old Mar 2, 2006 | 9:56 pm
  #26  
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Unfortunately, the reality is that regular economy cabins of any airlines are expected to be packed like sardines. This is why premium cabins are offered for those willing to pay for a more comfortable experience.

E+ seats are provided as a perk, an added benefit for UA's best and frequent customers.
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Old Mar 2, 2006 | 10:22 pm
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A lot of this assumes that non-elites don't get to sit in E+. On most flights I'm on, plenty of non-elites sit in E+. They don't get to pre-reserve it but the gate agent moves people around as he/she sees fit.
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Old Mar 2, 2006 | 10:56 pm
  #28  
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On SAS this has become an issue without offering more pitch for premium passengers intra-europe where the difference is food and drink. A typical MD-80 will have 4 rows of business and rows 5-14 as Economy Extra. On a recent flight there were 5-6 of us in 9 rows of Eco Extra while regular economy was quite full with only a handful of empty seats. But when regular economy fills up the eco extra cabin gets compressed to only a few rows. The extreme is one single empty row that I observed on BUD-CPH, which is presumably mostly a leisure route.

I suppose it it reasonable that the premium passengers get the extra space. However, on SAS elite status will not get you into the Eco Extra zone. Only a full fare ticket. You can in theory pay $600-$700 for ARN-LHR and still not get into the Eco Extra zone. The practice of denying water and guaranteeing sardine seating for pax who pay decent money is what is infurating.

UA's model is a bit more reasonable even though M fares can be quite expensive in some markets. In the winter season you can get M fares in the $600 range for IAD-LHR, which is not unreasonable.
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Old Mar 3, 2006 | 12:14 am
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Originally Posted by jef7
...E+ seats are provided as a perk, an added benefit for UA's best and frequent customers.
What you say is correct, that is that "E+ seats are provided as a perk, an added benefit for UA's best and frequent customers." What you neglect to say, however, is that E+ seats are available not just to "UA's best and frequent customers" but also to those who while they may not be want to fork over the substantial premium to sit in first or business are willing to pay the supplement to promote from E- to E+. It's not so much elitism as economics.
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Old Mar 3, 2006 | 12:47 am
  #30  
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Originally Posted by itsme
It's not so much elitism as economics.
True. My focus certainly ignored the latest UA moves in terms of opening up the availability of these seats to wider types of passengers attempting to increase revenues from these seats.

However, elitism, I believe is one of the most important components of UA's economics.
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