Trouble with United Express Code Share
Jun 28, 2005 | 9:12 pm
#1
Original Poster
Join Date: Jun 2005
Posts: 35
Trouble with United Express Code Share
As I type, my wife and kids are sitting on a runway on a United Express/Mesa flight at IAD. They were supposed to leave at 6PM. It is now after 11 PM. Last call said they were due to leave at 10:45. of course, the United web site says that the plane is scheduled to depart at 10:10. Right.
Called United and it took a very diligent agent about 10 minutes to find out that the plane has left the gate and is somewhere on the runway.
United should have code ahre partners unless they can get accurate status. This is completely unacceptable.
Worse, I had to use 120K miles for these tickets. The flight down to IAD was late by 40 minutes and this one is late by at least 5 1/2 hours. Will United do anything? Right!
Any wonder people hate airlines!
Called United and it took a very diligent agent about 10 minutes to find out that the plane has left the gate and is somewhere on the runway.
United should have code ahre partners unless they can get accurate status. This is completely unacceptable.
Worse, I had to use 120K miles for these tickets. The flight down to IAD was late by 40 minutes and this one is late by at least 5 1/2 hours. Will United do anything? Right!
Any wonder people hate airlines!
Jun 28, 2005 | 9:58 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2002
Location: Still going through ORD security when boarding has already started
Programs: AA EXP, UA Silver, HH Gold, Bonvoy Gold, IHG Plat, Hyatt Disco, Reno Air MEGA Platinum
Posts: 10,322
Not to take anything away from your family's 5 hour delay, but...uh...what exactly is your point?
You HAD to pay 120K miles for the flight? Did someone force you to do it?
I mean, you got three free seats on the plane, are you looking for sympathy? Do you need a hug?
You HAD to pay 120K miles for the flight? Did someone force you to do it?
I mean, you got three free seats on the plane, are you looking for sympathy? Do you need a hug?