UA's website M/H fare search doesn't work
Jul 30, 2004, 2:23 pm
#1
Original Poster
Join Date: Jul 2001
Location: USA
Posts: 561
UA's website M/H fare search doesn't work
I have been trying to book an M fare on either UA or LH metal on UA's website for a trip to Vienna this fall. I can't get an H fare because I won't be staying for 7 days. Everytime I do the search and click the box for upgrade-ability based on M/H fares, it keeps giving me a V fare on the outbound portion, which, of course, is not upgradeable using miles. It always returns an M fare on the home bound portion. Why am I getting a V fare for half my trip when I am expressly telling the site that I want to upgrade and I am clicking on the box for M/H fares? What gives?
Jul 30, 2004, 2:32 pm
#2
Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,213
I have been running into this problem for the past week, and since I had never tried using it before, I thought it was something I was doing (despite trying on 3 different browsers on 2 different platforms). Good to know that I am not the only one!
Jul 30, 2004, 2:53 pm
#3
Join Date: Feb 2002
Location: SFO, EZE
Programs: UA 1K 2.32 MM
Posts: 2,425
No, it's not you. The option to select an upgradable fare (Region 2/SWU) often comes back for example with W on the outbound and S on the return. I'm sick of complaining to ual.com tech support. They usually tell me that THEY don't have any problems getting it to work as it should.
John
John
Jul 30, 2004, 3:01 pm
#4
Original Poster
Join Date: Jul 2001
Location: USA
Posts: 561
I gave up and booked by phone, so I don't get my puny 1,000 miles bonus for booking on-line. Pisses me off. I did get the last available upgradeable C seat on the outbound though so it's a good thing I booked today.