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Using SWUs on Lufthansa

 
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Old May 10, 2004 | 4:31 pm
  #1  
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Using SWUs on Lufthansa

How do you use them now as standby? The paper ones you could show to the gateagent. Now that they are electronic, what is the precedure?
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Old May 10, 2004 | 4:37 pm
  #2  
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Originally Posted by FlightLevel300
How do you use them now as standby? The paper ones you could show to the gateagent. Now that they are electronic, what is the precedure?
UtFSE, or call MileagePlus

There have been dozens of posts on this subject. It was recommended that you call MileagePlus and that they will send you special paper SWU's good for use on LH only. It has also been mentioned that we may be in a sort of transition period, 30 April?, when LH can actually access your UA/MP e-upgrade account and deduct a e-SWU. I have my doubts about this?
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Old May 10, 2004 | 4:56 pm
  #3  
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Originally Posted by transpac
UtFSE, or call MileagePlus

There have been dozens of posts on this subject. It was recommended that you call MileagePlus and that they will send you special paper SWU's good for use on LH only. It has also been mentioned that we may be in a sort of transition period, 30 April?, when LH can actually access your UA/MP e-upgrade account and deduct a e-SWU. I have my doubts about this?
So when you get the paper one do they deduct it from your eletronic account? What if you don't get the standby upgrade?
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Old May 11, 2004 | 2:00 am
  #4  
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Originally Posted by FlightLevel300
So when you get the paper one do they deduct it from your eletronic account? What if you don't get the standby upgrade?
These paper upgrade vouchers are good for one year. If not used send them in for credit again - with miles, not SWU that worked for me (3 years ago) without 'fine'.
Rudi is offline  
Old May 11, 2004 | 5:37 am
  #5  
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There have been several posts/reports that UA/MP issued/printed special paper LH-only e-SWU's have a relatively short shelf life. 30 ~ 90 days if I recall all the various posts correctly? These can be returned and redeposited, reverting to a standard e-SWU, with the original expiration date (31 Jan 2005 in many cases), presumably. Again, your best bet is to search the forum for related posts and/or ring up UA/MP to get the most current information.
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Old May 11, 2004 | 2:37 pm
  #6  
 
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Can LH see the electronic ones yet?

Can anyone confirm if the switch has in fact taken place? As of today, the profile for Systemwides still reads all the paper stuff ...

-----LUFTHANSA-----
- MPI MUST PRINT CERTIFICATE TO PAPER AND MAIL TO
CUSTOMER. ALLOW MAIL PROCESSING TIME:
- DOMESTIC: 2 WEEKS
- INTERNATIONAL 4 WEEKS
- FEDEX: USD 25
- CERTIFICATE REQUIRED AT CHECK-IN
- VALID ON *LH* SYSTEMWIDE AS STANDBY
- APPLIES TO ALL BOOKING CODES ON *LH* EXCEPT:
X/I/O/R/N/E
- EACH SEGMENT OF *LH* REQUIRES 1-CERTIFICATE
- IF CONNECTING LH-UA OR UA-LH FOLLOW UA PROCEDURES
LOCATED WITHIN THIS PROFILE *AND* LH PROCEDURES.
sftrvlr is offline  
Old May 11, 2004 | 2:54 pm
  #7  
 
Join Date: Feb 2002
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I spoke to MP and the 1K desk today, and they claim they will issue a 1 year paper SWU for LH flights, but you need the LH PNR for you flight before they can be issued.

Of course if I call again tomorrow, I'm sure I will get a different answer.
IK in Seattle is offline  
Old May 11, 2004 | 6:58 pm
  #8  
 
Join Date: Nov 2003
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Each time i have called i have got a different answer- no one seems to have a clue what is going on here. One thing for sure you need a LH booking first
Gismoman is offline  


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