The Consolidated "Information on How to Sponsor United e-Upgrades" Thread [Merged]
Jun 25, 2004, 1:57 pm
#31
Join Date: Oct 2002
Location: Chicago, USA
Programs: UA 1MM Gold AA Gold NW Silver Marriott Plat. SPG Plat. Hilton Gold Hertz 5 Star
Posts: 3,218
I should really give up on the ladies in the RCC.
I have never had a transaction go smoothly there. Its humorous in a rather sad way to see one lady squeek help to the other ladies and watch as the ladies argue among themselves.
The WONderful lady at the UA Customer Service Ticket purchasing counter outside security on the other hand was fantastic. When I said I was having problems before, she asked if I was in an RCC and when I replied yes, she rolled her eyes and starting laying into those ladies.
Anyways, to get another accounting copy, the CSR just needs to hit the button again and another will print out.
I have never had a transaction go smoothly there. Its humorous in a rather sad way to see one lady squeek help to the other ladies and watch as the ladies argue among themselves.
The WONderful lady at the UA Customer Service Ticket purchasing counter outside security on the other hand was fantastic. When I said I was having problems before, she asked if I was in an RCC and when I replied yes, she rolled her eyes and starting laying into those ladies.
Anyways, to get another accounting copy, the CSR just needs to hit the button again and another will print out.
Jun 27, 2004, 7:41 pm
#32
Join Date: Mar 2002
Location: SAN ; UA 1k; HH Dia; Hertz PC
Posts: 1,447
I've done the waiting list trade...
with a 1k who was on the waiting list for a international flight. I went to the counter and signed over the bluey and they were still on the waiting list. It did clear the day of the flight. 
The best thing to do is for BOTH parties to look at thier account once the days travel is completed. Make sure they have pulled the correct upgrade from the other account and not yours. If there was a mistake, it is a lot easier to call MP that day to correct it than days or even weeks later.
The best thing to do is for BOTH parties to look at thier account once the days travel is completed. Make sure they have pulled the correct upgrade from the other account and not yours. If there was a mistake, it is a lot easier to call MP that day to correct it than days or even weeks later.
Last edited by NCRBILL; Jun 27, 2004 at 7:44 pm
Jun 28, 2004, 8:16 pm
#33
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
Seat Selection
When are the seat selections in jeopardy? When the 1K first calls in to set up the connection or when they are at the airport to sign the bluey? or both 
?
Thanks.
?Thanks.
Jul 10, 2004, 12:18 am
#34
Original Poster
Join Date: Jun 2002
Location: SLC
Programs: UA 1K MM; IC RA
Posts: 759
Updated top post
Thanks everyone for your invaluable input.
I have updated the top post to reflect a number of new findings, including:
I have updated the top post to reflect a number of new findings, including:
- As NCRBILL and others have noted, it seems that UA is now allowing you to sign the bluey even if the upgrade is waitlisted.
- UA now allows you to upgrade without signing a bluey should the receiver share the same last name as the giver (great for upgrading family members!).
- The concept of waiting to secure the upgrade until the giver calls in has proven to be not necessary, (however this generally requires the receiver to know the giver's MP number).
- I fixed some links that broke with the new FT BBS software
@:-) Keep your suggestions coming! @:-)
Aug 2, 2004, 6:34 am
#35
Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,213
A specific question regarding a potential trade: if I already have my flights ticked and upgrade with miles confirmed (NC), can I switch to a gifted SWU? How easy is this? When would my miles be redeposited into my account?
Sep 10, 2004, 6:14 am
#36
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,055
Good question. Has this happened to anyone?
What about if you are on a waitlist to use miles?
What about if you are on a waitlist to use miles?
Sep 10, 2004, 6:24 am
#37
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
Originally Posted by jonu
A specific question regarding a potential trade: if I already have my flights ticked and upgrade with miles confirmed (NC), can I switch to a gifted SWU? How easy is this? When would my miles be redeposited into my account?
Sep 10, 2004, 7:04 am
#38
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,055
Do miles or a SWU have a higher priority?
Sep 10, 2004, 1:33 pm
#39
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,760
I was able to gift my SWU for a PNR which already had a confirmed UG held with miles. As the gifter, I wasn't able to make the miles become unreserved (since they weren't my miles), but I was able to tie my SWU to the PNR. I've done it twice internationally and twice domestically.
I don't know if the giftee had problems getting their miles unreserved, but the upgrades all went through with my SWU's and HK50's pulled. I imagine whether there are problems or not in large part depends on the skill and thoroughness of the ticket agent.
I don't know if the giftee had problems getting their miles unreserved, but the upgrades all went through with my SWU's and HK50's pulled. I imagine whether there are problems or not in large part depends on the skill and thoroughness of the ticket agent.
Sep 10, 2004, 1:45 pm
#40
Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,213
I recently had a similar situation as a giftee. UG confirmed with miles. Gifter made the switch, upgrades still confirmed, miles redeposited into my account. My reservation was initially on the same PNR as the rest of my family (which were and remained with confirmed UG with miles). When my reservation was switched to SWU, a new PNR just for my ticket was issued.
Originally Posted by kevino
I was able to gift my SWU for a PNR which already had a confirmed UG held with miles. As the gifter, I wasn't able to make the miles become unreserved (since they weren't my miles), but I was able to tie my SWU to the PNR. I've done it twice internationally and twice domestically.
I don't know if the giftee had problems getting their miles unreserved, but the upgrades all went through with my SWU's and HK50's pulled. I imagine whether there are problems or not in large part depends on the skill and thoroughness of the ticket agent.
I don't know if the giftee had problems getting their miles unreserved, but the upgrades all went through with my SWU's and HK50's pulled. I imagine whether there are problems or not in large part depends on the skill and thoroughness of the ticket agent.
Nov 16, 2004, 8:07 am
#41
Original Poster
Join Date: Jun 2002
Location: SLC
Programs: UA 1K MM; IC RA
Posts: 759
It's that giving time of year again (ho ho ho)!
Shameless bump to the top of the list 
We are going to see a flood of UA e-SWU activity on the board from now thru Jan 31st, so I figured we might as well give this thread some exposure...
We are going to see a flood of UA e-SWU activity on the board from now thru Jan 31st, so I figured we might as well give this thread some exposure...
Nov 14, 2005, 9:42 am
#42
Join Date: Sep 2002
Location: North Carolina
Programs: US, UA, Hilton Gold, ex-1K
Posts: 134
Originally Posted by jonu
A specific question regarding a potential trade: if I already have my flights ticked and upgrade with miles confirmed (NC), can I switch to a gifted SWU? How easy is this? When would my miles be redeposited into my account?
I called reservations and was told passenger would lose his confirmed biz upgrade if I switched the upgrade instrument. He'd go back to the wait list.
I went online to sponsor the upgrade. His flights were available for upgrading although he was already confirmed with miles. I applied the SWUs, then called reservations. Reservations called MP & removed the mileage upgrade while MP redeposited his miles. Confirmed seat was retained.
Nov 17, 2005, 8:59 am
#43
Join Date: Jun 2004
Location: Chicago, IL
Programs: UA 1K (sob...former GS), Marriott Platinum
Posts: 236
I have a question about this process - my best friend is a 1K and had some 1/06 SWUs he wasn't going to use, so called to upgrade an ORD-MUC (2 pax) flight. He asked about the Auditor's Coupon, and the agent told him he didn't need to do this.
I feel like, after reading this thread and others, that that's just not true. Even with a letter from my friend with his MP #, my record locator and a clear message that he's gifting me the upgrade, should I ask my buddy to request a bluey to sign at an airport in the next few days?
thanks in advance!
I feel like, after reading this thread and others, that that's just not true.
Even with a letter from my friend with his MP #, my record locator and a clear message that he's gifting me the upgrade, should I ask my buddy to request a bluey to sign at an airport in the next few days?thanks in advance!
Nov 17, 2005, 9:03 am
#44
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
If he did on the phone and not via the automated system that personally, I'd feel better knowing the person signed a bluey and asked for a note to be put in the UA comments field indicating that the form was signed at the airport. Enjoy your trip.
Nov 18, 2005, 12:13 am
#45
Join Date: Mar 2005
Location: Riverside, CA ONT
Programs: United 1K
Posts: 205
Originally Posted by DasKitty
I have a question about this process - my best friend is a 1K and had some 1/06 SWUs he wasn't going to use, so called to upgrade an ORD-MUC (2 pax) flight. He asked about the Auditor's Coupon, and the agent told him he didn't need to do this.
I feel like, after reading this thread and others, that that's just not true. Even with a letter from my friend with his MP #, my record locator and a clear message that he's gifting me the upgrade, should I ask my buddy to request a bluey to sign at an airport in the next few days?
thanks in advance!
I feel like, after reading this thread and others, that that's just not true.
Even with a letter from my friend with his MP #, my record locator and a clear message that he's gifting me the upgrade, should I ask my buddy to request a bluey to sign at an airport in the next few days?thanks in advance!