Difficulty in Sponsoring an Upgrade on United's Website
Jan 1, 2012, 1:22 pm
#1
Original Poster
Join Date: Apr 2007
Programs: CO Plat, Marriott Plat
Posts: 82
Difficulty in Sponsoring an Upgrade on United's Website
I am attempting to sponsor an upgrade for a couple that will be traviling to Region 2 on "s" fare next August. I had the SWUs transferred from my OnePass to my United account and attempted to sponser the upgrade but the only options that show are the mileage upgrades even though the 4 SWU show.
Am I doing something wrong?
My mistake: The fares are "v" outgoing and "W" on the return.
Am I doing something wrong?
My mistake: The fares are "v" outgoing and "W" on the return.
Last edited by Ethicist; Jan 1, 2012 at 7:06 pm Reason: Additional information
Jan 1, 2012, 1:25 pm
#2
Moderator: Hawaii-based airlines & Hawai'i forums
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An "S" fare is too low to use a Systemwide to sponsor an upgrade.
Jan 1, 2012, 1:33 pm
#3
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
I am attempting to sponsor an upgrade for a couple that will be traviling to Region 2 on "s" fare next August. I had the SWUs transferred from my OnePass to my United account and attempted to sponser the upgrade but the only options that show are the mileage upgrades even though the 4 SWU show.
Am I doing something wrong?
Am I doing something wrong?
Jan 1, 2012, 1:55 pm
#4
Join Date: Nov 2007
Location: IAD
Programs: No Loyalty to any airline
Posts: 2,378
The above posters are correct. Link to UA policies here:
http://www.united.com/page/article/1,,53477,00.html
However, over the past year, even for tickets booked in eligible fare clasees, I found it very difficult to sponsor an upgrade online, as I also was offered only a mileage upgrade. Had to call on all of them, and it was a real PITA.
http://www.united.com/page/article/1,,53477,00.html
However, over the past year, even for tickets booked in eligible fare clasees, I found it very difficult to sponsor an upgrade online, as I also was offered only a mileage upgrade. Had to call on all of them, and it was a real PITA.
Jan 1, 2012, 6:24 pm
#5
Join Date: Apr 2004
Location: Central Virginia
Programs: UA 2MM
Posts: 1,231
I have never had a problem sponsoring (at least 6 per year) an upgrade on line as long as the fare was eligible.
Jan 1, 2012, 7:05 pm
#6
Original Poster
Join Date: Apr 2007
Programs: CO Plat, Marriott Plat
Posts: 82
Thanks to everyone who responded but my mistake the fares are "V" outgoing and "W" on the return.
Jan 1, 2012, 7:21 pm
#7
Join Date: Jul 2009
Location: SFO
Programs: AA Plat, IHG Plat, HH Diamond, Hyatt Plat, Hertz Gold
Posts: 1,933
.bomb being .bomb, sometimes it won't let you upgrade with instruments that you are eligible to use -- in which case, I think you unfortunately have to call it in and either pass the verbal authorization test (if they're still doing that) or go into an airport and sign an authorization form for the sponsored upgrade.
Jan 1, 2012, 7:29 pm
#8
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
Jan 3, 2012, 6:11 pm
#9
Join Date: Jul 2003
Location: USA
Posts: 10
Point me in the right direction
Is there a forum or some place on the web where I can pay someone to sponsor upgrades for my family trip on UA from IAD-FRA and FRA-ORD?
TIA
HDG
TIA
HDG
Jan 3, 2012, 6:49 pm
#10
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Not on this website, as neither Continental or United allow members to sell their upgrades to others; sorry.
http://www.flyertalk.com/forum/unite...forum-436.html
http://www.flyertalk.com/forum/unite...forum-436.html
Jan 3, 2012, 7:37 pm
#11
Suspended
Join Date: Nov 1999
Posts: 24,153
But the OP will still need to show up in person and sign off on the Sponsorship of the SWUs, otherwise comes flight day the UPs wont clear even if the passengers are Confirmed into C (NC)
Jan 4, 2012, 9:48 am
#12
Original Poster
Join Date: Apr 2007
Programs: CO Plat, Marriott Plat
Posts: 82
Thanks everyone, when I was on the phone the agent said that she would do it for me but I told her that since I spend so much time there anyway, I would just stop by my friendly TA.
Jan 4, 2012, 9:56 am
#13
Join Date: Dec 2005
Location: Kirkland, WA
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If you mentioned you were trying to do it online, where the authorization is automatic, but it wouldn't work, they will often clear the authorization flag for you so you don't have to go to the airport, but you must ask and confirm!
Jan 4, 2012, 10:22 am
#14
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Web Support can make this happen without needing you to sign anything, but in my experience you have to push to get them to...
Jan 4, 2012, 10:38 am
#15
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
while holding on the phone and then took care of it immediately. While ridiculous, I'd much rather do that then have 1Kline do it or sign the auth form at the airport as I've had numerous problems with those 'not showing authorized' when friends go to check-in. FWIW I also see the 'instrument not showing in the drop-down' when you only have 1 instrument but the itin is roundtrip. i.e. It doesn't show the instrument if you don't have enough of them to sponsor outbound and return. Asinine.