Chase Visa Signature Card 1k Fee Waiver madness
#1
Original Member, Ambassador: External Miles and Points Resources
Original Poster
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,623
Chase Visa Signature Card 1k Fee Waiver madness
They charge you the $95 annual fee then waive $60 of that 3 or 4 months later!?
Gee, Chase and UA, way to screw up my Quicken accounts and leave me with a credit on my credit card balance.
Stupid, stupid, stupid.
Gee, Chase and UA, way to screw up my Quicken accounts and leave me with a credit on my credit card balance.
Stupid, stupid, stupid.
#2
Join Date: Mar 2006
Programs: *Gold / HHonors Gold
Posts: 395
Why not give it back and your books will be balanced again.....
#3
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,895
Personally I could not have been more pleased with the way Chase handled this fee.
My Chase Mileage Plus Select card's annual fee posted a few days ago.
I called in to ask whether United 1K members still got a partial fee waiver (or full if you signed up early enough...). The Chase CS agent confirmed that, yes they do, but the credit hadn't posted to my account for some reason. She called United to confirm my 1K status; it turned out UA and Chase disagreed about my address, which had delayed the automatic credit; and they sorted it out and promised me a credit after about five minutes on the phone, total.
The credit will post before my statement closes. Great service and a speedy resolution.
My Chase Mileage Plus Select card's annual fee posted a few days ago.
I called in to ask whether United 1K members still got a partial fee waiver (or full if you signed up early enough...). The Chase CS agent confirmed that, yes they do, but the credit hadn't posted to my account for some reason. She called United to confirm my 1K status; it turned out UA and Chase disagreed about my address, which had delayed the automatic credit; and they sorted it out and promised me a credit after about five minutes on the phone, total.
The credit will post before my statement closes. Great service and a speedy resolution.
#4
Join Date: Apr 2005
Location: Des Moines, IA
Programs: United 1K/MM (since 2003), Marriott Platinum
Posts: 104
I have 2 Chase United Cards -- one is use for personal and another for business but both are United Mileage Plus Platinum cards (meaning $140 annual fees on each). Ive had the accounts for 6 years+ (so im grandfathered into the full annual fee refund), but this year was different...
I was told I could only apply the annual fee credit on 1 card only. Even though for the past 6 years I havent paid an annual fee on either card. I still fighting it but am getting no where.
Anyone else out there with multiple United Chase cards and gotten the annual fee refunded for multiple accounts? I hate the fact that I wasnt told of this change ahead of time, otherwise I would have cancelled one of the accounts in advanced (credit score be damned, $140 is a good amount of $ out of my pocket).
If anyone has had any luck, or has any advice for me, please reach out.
I was told I could only apply the annual fee credit on 1 card only. Even though for the past 6 years I havent paid an annual fee on either card. I still fighting it but am getting no where.
Anyone else out there with multiple United Chase cards and gotten the annual fee refunded for multiple accounts? I hate the fact that I wasnt told of this change ahead of time, otherwise I would have cancelled one of the accounts in advanced (credit score be damned, $140 is a good amount of $ out of my pocket).
If anyone has had any luck, or has any advice for me, please reach out.
#5
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Personally I could not have been more pleased with the way Chase handled this fee.
My Chase Mileage Plus Select card's annual fee posted a few days ago.
I called in to ask whether United 1K members still got a partial fee waiver (or full if you signed up early enough...). The Chase CS agent confirmed that, yes they do, but the credit hadn't posted to my account for some reason. She called United to confirm my 1K status; it turned out UA and Chase disagreed about my address, which had delayed the automatic credit; and they sorted it out and promised me a credit after about five minutes on the phone, total.
The credit will post before my statement closes. Great service and a speedy resolution.
My Chase Mileage Plus Select card's annual fee posted a few days ago.
I called in to ask whether United 1K members still got a partial fee waiver (or full if you signed up early enough...). The Chase CS agent confirmed that, yes they do, but the credit hadn't posted to my account for some reason. She called United to confirm my 1K status; it turned out UA and Chase disagreed about my address, which had delayed the automatic credit; and they sorted it out and promised me a credit after about five minutes on the phone, total.
The credit will post before my statement closes. Great service and a speedy resolution.
#6
Join Date: Dec 2004
Location: BUR/LAX
Programs: UA 1K/2MM, HHonors Diamond, IHG Diamond Elite
Posts: 2,505
I have 2 Chase United Cards -- one is use for personal and another for business but both are United Mileage Plus Platinum cards (meaning $140 annual fees on each). Ive had the accounts for 6 years+ (so im grandfathered into the full annual fee refund), but this year was different...
I was told I could only apply the annual fee credit on 1 card only. Even though for the past 6 years I havent paid an annual fee on either card. I still fighting it but am getting no where.
Anyone else out there with multiple United Chase cards and gotten the annual fee refunded for multiple accounts? I hate the fact that I wasnt told of this change ahead of time, otherwise I would have cancelled one of the accounts in advanced (credit score be damned, $140 is a good amount of $ out of my pocket).
If anyone has had any luck, or has any advice for me, please reach out.
I was told I could only apply the annual fee credit on 1 card only. Even though for the past 6 years I havent paid an annual fee on either card. I still fighting it but am getting no where.
Anyone else out there with multiple United Chase cards and gotten the annual fee refunded for multiple accounts? I hate the fact that I wasnt told of this change ahead of time, otherwise I would have cancelled one of the accounts in advanced (credit score be damned, $140 is a good amount of $ out of my pocket).
If anyone has had any luck, or has any advice for me, please reach out.
#7
Join Date: Dec 2004
Location: BUR/LAX
Programs: UA 1K/2MM, HHonors Diamond, IHG Diamond Elite
Posts: 2,505
If you send an email through the secure message system on the Chase site requesting the refund, the credit post within a few days and usually within the same billing period.
#8
Original Member, Ambassador: External Miles and Points Resources
Original Poster
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,623
Could be a case of hang up call back. We'll see if the email works.
Last edited by kokonutz; Sep 7, 2011 at 10:17 am
#9
Join Date: Sep 2006
Programs: UA MP 1K 1MM
Posts: 50
Annual Fee Waiver - in year earned or in following year or both?
In Dec 2011 I reached 1k, requested via secure email to have the $60 fee on my Chase Signature card waived. Response was cannot be waived because the 2011 annual fee already charged in August 2011, but that "if I am still a 1k in 2012 the fee will be waived next year". Question is whether the fee is only credited "once" or if it is credited in both the year 1k reached plus the next year? In 2009 situation was similar and I was credited $60 both in 2009 and the fee was waived in 2010. I have not gone back to argue yet, for fear if only one year fee should be waived they might want to recoup the one from 2010! Any experience on this?
#10
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
It was my understand is you had to be an 1K at fee / renewal time to get the waiver but they would go back a month or two --- going back 4-5 months may be a bit more than you can hope for.