Redeposit Fee $150 if Upgrade doesn't clear?
Jul 14, 2011, 12:08 am
#1
Original Poster
Join Date: Apr 2006
Location: Boulder, CO
Programs: UA 1K
Posts: 528
Redeposit Fee $150 if Upgrade doesn't clear?
Hey Folks
I was requesting an upgrade with miles for my partner SFO-BOS in order to increase the chances of the upgrade clearing.
The agent informed me that if the upgrade doesn't clear, there would be a $150 redeposit fee?
I can't seem to find anything about it on the UA Website.
I was requesting an upgrade with miles for my partner SFO-BOS in order to increase the chances of the upgrade clearing.
The agent informed me that if the upgrade doesn't clear, there would be a $150 redeposit fee?
I can't seem to find anything about it on the UA Website.
Jul 14, 2011, 12:28 am
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Posts: 66,854
Jul 14, 2011, 12:35 am
#3
Join Date: Mar 2010
Location: BOS/PVD
Programs: AA-Plat./ UA-Plat.
Posts: 159
The new rule is, if you change your mind and decide not to use miles for the upgrade before the flight, there is a 150.00 redeposit fee, however if the upgrade does not clear, there is no fee. The agent explained this to me just this week, he said this new policy is because the GS and 1K members were locking up first class availability with mileage upgrades and then when their UDU window opened, they would redeposit them, and get the UDU. Now this will prevent that happening. However the 15K one way mileage upgrade is now 20K
Jul 14, 2011, 12:35 am
#4
Original Poster
Join Date: Apr 2006
Location: Boulder, CO
Programs: UA 1K
Posts: 528
Thanks!
You are correct! I finally found a better agent.
If the upgrade clears and you change your mind (change flights or want to downgrade) then there is a redeposit fee!
All these fees make me PRAY for a DEQM so I can be a 1K again next year!
You are correct! I finally found a better agent.
If the upgrade clears and you change your mind (change flights or want to downgrade) then there is a redeposit fee!
All these fees make me PRAY for a DEQM so I can be a 1K again next year!
Jul 14, 2011, 12:41 am
#5
Moderator: United Airlines
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Jul 14, 2011, 1:54 am
#6
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
The new rule is, if you change your mind and decide not to use miles for the upgrade before the flight, there is a 150.00 redeposit fee, however if the upgrade does not clear, there is no fee. The agent explained this to me just this week, he said this new policy is because the GS and 1K members were locking up first class availability with mileage upgrades and then when their UDU window opened, they would redeposit them, and get the UDU. Now this will prevent that happening. However the 15K one way mileage upgrade is now 20K
Sorry, something doesn't sound right here. If there's a policy change here, where is the official announcement for it?
-David
Jul 14, 2011, 6:11 am
#7
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,759
A collegue of mine was told the same thing as the OP by a UA agent last week. He was trying to ug ICN to NRT using his miles. He has no status. He was told he'd have to pay the redeposit fee if he doesn't clear. 
Jul 14, 2011, 6:19 am
#8
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Jul 14, 2011, 6:46 am
#9
Join Date: Feb 2010
Location: LAX
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The new rule is, if you change your mind and decide not to use miles for the upgrade before the flight, there is a 150.00 redeposit fee, however if the upgrade does not clear, there is no fee. The agent explained this to me just this week, he said this new policy is because the GS and 1K members were locking up first class availability with mileage upgrades and then when their UDU window opened, they would redeposit them, and get the UDU. Now this will prevent that happening. However the 15K one way mileage upgrade is now 20K
Jul 14, 2011, 7:46 am
#10
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Note that the fee only applies to confirmed upgrades.
Originally Posted by http://www.united.com/page/article/0,6722,1150,00.html
If your upgrade request is confirmed and prior to travel you choose to cancel the upgrade, the miles will be returned to your account and a fee may be charged.
Originally Posted by http://www.united.com/page/article/0,6867,50994,00.html
If you have a confirmed Mileage Upgrade Award and prior to travel you choose to cancel the upgrade, the miles will be returned to the account and a redeposit fee may be charged: 150 USD for general members, 125 USD for Premier members, 100 USD for Premier Executive members.
Jul 14, 2011, 10:46 am
#11
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
Lovely. More fees. UA. So much for elite meaning something.
UA. So much for elite meaning something.
Jul 14, 2011, 12:44 pm
#12
Join Date: Nov 2002
Location: SFO
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Posts: 4,768
Jul 14, 2011, 1:10 pm
#14
Moderator: United Airlines
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