Change in Policy on SKL Access in SIN for UA C class?
Feb 12, 2013, 10:39 pm
#76
Join Date: Jan 2009
Location: DUS
Programs: United-1K+2MM, Bonvoy-LifetimeGold,IHG-Diamond-Ambassador
Posts: 355
Sorry to bring up a thread but i'm still slightly confused.
Just to reconfirm as I've flown through SIN a few times and only used SATS as a C and a Y (both UA metals). I'm transiting through a few more times in C and Y (all UA) this year and just to clear up my understanding...
I can access the SilverKris Lounge when flying on C and KrisFlyer Gold Lounge when flying in Y (because I am *G on a *A flights)?
Has this changed at all since 2011? Are these 24 hour lounges?
Just to reconfirm as I've flown through SIN a few times and only used SATS as a C and a Y (both UA metals). I'm transiting through a few more times in C and Y (all UA) this year and just to clear up my understanding...
I can access the SilverKris Lounge when flying on C and KrisFlyer Gold Lounge when flying in Y (because I am *G on a *A flights)?
Has this changed at all since 2011? Are these 24 hour lounges?
Feb 13, 2013, 5:58 am
#77
Join Date: May 2011
Posts: 5,814
Thanks a bunch! I'll check these out in a few weeks.
May 1, 2013, 10:02 am
#78
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
No SilverKris Access For UA C - 4/30
When I checked in yesterday, they said that I had to go to the SATS lounge.
I tried to present my boarding pass at the SilverKris Lounge, like I have done many times before, but they wouldn't allow access and insisted that I go back to the SATS lounge.
Is this new?
I tried to present my boarding pass at the SilverKris Lounge, like I have done many times before, but they wouldn't allow access and insisted that I go back to the SATS lounge.
Is this new?
May 5, 2013, 3:28 pm
#79
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Were you seated in first or business class? If no, you weren't entitled to access to the Silver Kris Lounge.
If yes, did you also hand them your 1K card? If so, they may have thought you were trying to enter as a Star Gold. ONLY hand them your boarding pass. Nothing else.
Otherwise, you had a poorly trained person at the door.
May 6, 2013, 11:08 pm
#80
Join Date: May 2007
Location: DEN
Programs: UA 2K, Marriott Platinium, Global Entry, Hyatt Diamond
Posts: 370
I was granted access on 4/28 with my UA C boarding pass for sin-nrt.
May 6, 2013, 11:39 pm
#81
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
Nothing has changed.
Were you seated in first or business class? If no, you weren't entitled to access to the Silver Kris Lounge.
If yes, did you also hand them your 1K card? If so, they may have thought you were trying to enter as a Star Gold. ONLY hand them your boarding pass. Nothing else.
Otherwise, you had a poorly trained person at the door.
Were you seated in first or business class? If no, you weren't entitled to access to the Silver Kris Lounge.
If yes, did you also hand them your 1K card? If so, they may have thought you were trying to enter as a Star Gold. ONLY hand them your boarding pass. Nothing else.
Otherwise, you had a poorly trained person at the door.
Must have been a training issue, but it was with two different persons, the check-in agent and the lounge greeter. So, I really hit the bad luck version of "The Daily Double" with the pair that I interacted with.
May 6, 2013, 11:45 pm
#82
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
Yes, I was in Biz class. Sorry, I referred to it with the old "C" for connoisseur class designator instead of J in my post. I only showed my boarding pass which clearly indicated Business Class, no 1K card was shown (I don't even carry it anymore).
Must have been a training issue, but it was with two different persons, the check-in agent and the lounge greeter. So, I really hit the bad luck version of "The Daily Double" with the pair that I interacted with.
Must have been a training issue, but it was with two different persons, the check-in agent and the lounge greeter. So, I really hit the bad luck version of "The Daily Double" with the pair that I interacted with.
(unless you were talking about the various fare classes of the C cabin..)
May 31, 2013, 11:50 am
#83
Join Date: Apr 2010
Location: BOS
Programs: UA 1K
Posts: 21
Nothing has changed.
Were you seated in first or business class? If no, you weren't entitled to access to the Silver Kris Lounge.
If yes, did you also hand them your 1K card? If so, they may have thought you were trying to enter as a Star Gold. ONLY hand them your boarding pass. Nothing else.
Otherwise, you had a poorly trained person at the door.
Were you seated in first or business class? If no, you weren't entitled to access to the Silver Kris Lounge.
If yes, did you also hand them your 1K card? If so, they may have thought you were trying to enter as a Star Gold. ONLY hand them your boarding pass. Nothing else.
Otherwise, you had a poorly trained person at the door.
May 31, 2013, 1:52 pm
#84
Join Date: Oct 2009
Programs: UA 1K, Hertz 5*, Emerald Executive, SPG Gold
Posts: 288
i think the lounge finder is broken for various combinations of options:
A GM has access to the SKL:
but not a 1K:
A GM has access to the SKL:
but not a 1K:
May 31, 2013, 2:21 pm
#85
Join Date: Apr 2010
Location: BOS
Programs: UA 1K
Posts: 21
Thanks TLawrence85 -- would not have occurred to me.
Jun 1, 2013, 2:54 pm
#86
Join Date: Apr 2010
Location: BOS
Programs: UA 1K
Posts: 21
Just to close the circle ... No problems getting into Silver Kris Lounge. Showed boarding pass only. Thanks for the input. Many hot food options at 5:30am.