IPTE B777 IFE in United Economy
#16
Join Date: Oct 2004
Location: Palo Alto. Previously, below the approaches to Rwy 19 @ DCA or 28 @ ORD
Programs: UA 1K 0.8MM, AA EXP
Posts: 1,768
Et ceteris paribus, an increase in revenue from ancillary streams (and keeping required return constant) will, by competitive pressures, cause airfares to decrease.
Of course, airlines are not a perfectly competitive industry. But, on markets where there exists some nonstop competition, the extreme price sensitivity of consumers means that airlines are actually quite competitive.
#17
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,037
Seems like a good move to me! ^
#18
Join Date: Dec 2009
Location: Boulder, CO
Programs: UA 1P and miles scattered around a few other programs
Posts: 102
It's a bad move. That's something that other carriers offer for free, and in any competitive market you'll see a lot of PAX choosing other airlines because of the better entertainment system (one of the few things around to make you forget you're gonna be in an uncomfortable seat for quite a few hours). Having a good IFE system and power for everyone (and for free) is a pretty good way of getting extra passengers for not a lot of money.
That being said, what I would REALLY like to see in Y and that could become a huge money-maker for UA is to have the option of ordering C-cabin food and booze when you book a flight. You could easily charge $60-$80 on long flights for it and I suspect make way more money on the long run than charging for the IFE.
That being said, what I would REALLY like to see in Y and that could become a huge money-maker for UA is to have the option of ordering C-cabin food and booze when you book a flight. You could easily charge $60-$80 on long flights for it and I suspect make way more money on the long run than charging for the IFE.
#19
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,848
and in any competitive market you'll see a lot of PAX choosing other airlines because of the better entertainment system (one of the few things around to make you forget you're gonna be in an uncomfortable seat for quite a few hours). Having a good IFE system and power for everyone (and for free) is a pretty good way of getting extra passengers for not a lot of money.
That being said, what I would REALLY like to see in Y and that could become a huge money-maker for UA is to have the option of ordering C-cabin food and booze when you book a flight. You could easily charge $60-$80 on long flights for it and I suspect make way more money on the long run than charging for the IFE.
#20
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
Obviously, it would be asking a lot for the IFE system to know if the person sitting at a given seat was an elite. Yeah, I know, a lot of European and Japanese train companies could have handled this, but still it would be significant extra processing and implementation effort. So I don't expect this feature to show up on the system unless, say, a free swipe card was given out at the gate to elite members.
Even if the current Y IFE is not competitive with other carriers, I still bet that almost no one would choose a carrier based on that. So it's probably very low risk for UA to give it a shot and see what extra revenues it brings in.
Even if the current Y IFE is not competitive with other carriers, I still bet that almost no one would choose a carrier based on that. So it's probably very low risk for UA to give it a shot and see what extra revenues it brings in.
#21
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
UnitedPR, is the ipod/iphone connection available in Y on the IPTE B777? What about power in the back?
#22
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Obviously, it would be asking a lot for the IFE system to know if the person sitting at a given seat was an elite. Yeah, I know, a lot of European and Japanese train companies could have handled this, but still it would be significant extra processing and implementation effort. So I don't expect this feature to show up on the system unless, say, a free swipe card was given out at the gate to elite members.
#23
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
#25
Join Date: Dec 2009
Location: Arlington, VA
Programs: United MP 1p, PC Ambassador, GP Platinum
Posts: 439
If that's the only way to improve the product than I'd be fine with those fees. However it should be free in economy plus. That way you wouldn't be charging elites for it and IFE could be part of the E+ buyup offer.
#26
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
I guess that's alright for those folks that sit in Y.....
...now back to counting my SWU.
...now back to counting my SWU.
#27
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,276
https://www.ana.co.jp/eng/int/promot...mealdrink.html
#29
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
I like the idea previously posted about complimentary premium on-demand programming in E+, and charging for it in Y-. I have no problem with the additional charge at all, and it seems like a smart move to generate some ancillary revenue. ^
#30
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
It's a bad move. That's something that other carriers offer for free, and in any competitive market you'll see a lot of PAX choosing other airlines because of the better entertainment system (one of the few things around to make you forget you're gonna be in an uncomfortable seat for quite a few hours).
Considering that there are still people packing into UA's 747 with no personal IFE whatsoever, which are operating on routes where other carriers offer better IFE options, I am not sure how valid this argument is. A lot of people believe that price is the deciding factor for a vast majority of travelers.
An elite waiver would be nice (not E+ waiver, but elite waiver). Otherwise, it's still reasonable.