I cannot waitlist for an upgrade?
May 14, 2010 | 6:20 am
#16
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
There's definitely something weird going on with "upgrade denied".
A couple weeks ago, I got that message. I called, and was told a) the waitlist was full, and b) I had higher status than anyone else who was on it. Time passes, I keep checking - same message from united.com. I get to the airport and discover I'm op-upped.
I wonder if the new co-pay is causing problems. I've seen people refuse to pay the co-pay after they have cleared. Maybe the lists are being flooded by people who don't understand this will cost them money.
A couple weeks ago, I got that message. I called, and was told a) the waitlist was full, and b) I had higher status than anyone else who was on it. Time passes, I keep checking - same message from united.com. I get to the airport and discover I'm op-upped.
I wonder if the new co-pay is causing problems. I've seen people refuse to pay the co-pay after they have cleared. Maybe the lists are being flooded by people who don't understand this will cost them money.
May 16, 2010 | 12:02 pm
#17
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,653
I suspect that the problem with the software is that it is not allowing flights to be "eligible" if there is no NC or NF inventory. In other words, it has lost the concept of waitlisting. I also suspect that this is due to UDU, but it happens on my int'l flights too.
May 16, 2010 | 12:05 pm
#18
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,653
For sure. When you call in and they quote you a figure that will be payable when checking in, they never tell you whether the figure applies to the whole itinerary or per segment. In my experience, you have to ask every time. Then you can make an informed decision whether to buy up to a B fare when no copay is required.