E-certificates?
Mar 26, 2010 | 9:39 pm
#1
Original Poster
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Join Date: Jan 2009
Programs: UA 1k
Posts: 1,207
E-certificates?
I tried to use an e-certificate today with no luck on the website. So I called web support and they said something is wrong w/the whole website and even they couldn't ticket it for me on the phone. Has anyone been successful using an e-certificate today? Just debating if I should call back or if I'll just be wasting my time and I really do need to wait.
Mar 26, 2010 | 9:40 pm
#2
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Join Date: Mar 2009
Posts: 981
Same issue earlier today. My ticket isn't until later this year, so decided no rush to ticket now.
Mar 26, 2010 | 9:41 pm
#3
Original Poster
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Join Date: Jan 2009
Programs: UA 1k
Posts: 1,207
I guess it's not a huge deal, but it is annoying that .bomb never seems to work properly.
Mar 27, 2010 | 12:31 am
#4
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
I wouldn't say "never." It had been stable for many months.
Since their last update a couple weeks ago, they've been having several issues, and it seems that they're stumbling over themselves, breaking new things as they fix others.
Mar 27, 2010 | 6:40 am
#5
Join Date: Apr 2004
Location: Central Virginia
Programs: UA 2MM
Posts: 1,231
And I wish it hadn't worked for me on Monday. Used an e-cert on Monday and could have saved $145 if I were to do it today.
Mar 28, 2010 | 4:49 pm
#6
Join Date: Oct 2003
Location: Greensboro, NC
Programs: UA Million Miler,Hyatt-Globalist, Marriott Platinum, Club Carlson, National-Exec.
Posts: 636
website problems
I am having problems with website too - trying to upgrade a flight using SWU. An agent can do it over the phone but cannot do it using the website.
Mar 28, 2010 | 5:04 pm
#7
Original Poster
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Join Date: Jan 2009
Programs: UA 1k
Posts: 1,207
btw, e-cert worked today!