Mid-Atlantic US Winter Storm (Weekend of 12/19) and Impact to UA's Operations
#151
In memoriam
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
#152
Join Date: Jul 2005
Posts: 1,691
Pretty much EVERY seat is booked up to/from IAD tomorrow. Both my MCO-IAD and IAD-DEN are zeroed out. I see lots of VDBs happening...
If it shows up in your record, you are definitely confirmed on it.
If it shows up in your record, you are definitely confirmed on it.
Last edited by iluv2fly; Dec 19, 2009 at 1:55 pm Reason: merge
#153
Join Date: Jul 2009
Location: IAH
Programs: UA Gold
Posts: 363
Every flight that HAL attempted to rebook for me yesterday also shows up on my record, but as they were all cancelled, he kept having to rebook me to an available flight.
#154
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,466
Just called 1P line because of a schedule change in Jan. and was told it was a 50 min. wait. Needless to say, I hung up.
#156
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
I even had to wait a few minutes on the GS line...
#157
Join Date: Aug 2007
Location: IAD
Programs: 1K no more
Posts: 396
Another datapoint to BRU
3:30 am Eastern time/Saturday
For what it's worth, my 19 Dec flight from BRU to IAD was, cancelled when I woke up this morning (I am in Brussels now). Called UGS, and got rebooked on UA 929 with a 0616 hrs departure tomorrow (Sunday) to LHR, then same flight (plane change from B-777 to B-767) from LHR to ORD.
Thus, will entirely bypass IAD on return home.
For what it's worth, my 19 Dec flight from BRU to IAD was, cancelled when I woke up this morning (I am in Brussels now). Called UGS, and got rebooked on UA 929 with a 0616 hrs departure tomorrow (Sunday) to LHR, then same flight (plane change from B-777 to B-767) from LHR to ORD.
Thus, will entirely bypass IAD on return home.
Separately, my son was booked today BNA-IAD-BRU. I had him get to the Nashville airport early since all phone lines are backed up. Once there, United's TA rebooked him two days later thru ORD on AA.
Everything to and through IAD, ORD, MEM, ATL and onward TATL was booked for two days!
#158
In memoriam
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
What is this world coming to, anyway? Did you fire off a complaint immediately???? This should be good for at least 25k bonus miles for the inconvenience, right? Oops, this may mean they'll need to move this post to the "What were you compensated and why thread" thread
#159
Join Date: Jan 2006
Location: Atlanta but Washington DC will always be home.
Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,
Posts: 2,075
United got me from SFO to JFK yesterday, and I took the NE Regional back here to Baltimore. Train was delayed it's normal 10 minutes into BWI. Seems Amtrak is putting extra plow equipped locomotives on standby.
A news release is on WTOP's web site:
http://www.wtop.com/?nid=25&sid=1844685
There are no delays. There are no ground stops. No airports are closed. No traffic management in effect. This is all true, BUT it is due to the fact that the airlines have chosen to cancel flights rather than pick a malady from the list above.
A news release is on WTOP's web site:
http://www.wtop.com/?nid=25&sid=1844685
There are no delays. There are no ground stops. No airports are closed. No traffic management in effect. This is all true, BUT it is due to the fact that the airlines have chosen to cancel flights rather than pick a malady from the list above.
#160
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,466
Just called back to see if HAL could confirm my changes... it redirected me to an agent and is saying I'll have to wait 3 minutes... I'll report on that "estimation"
#162
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,848
UA has started cancelling flights for tomorrow already. Many of the PS flights to SFO/LAX already not operating for tomorrow. Fun times.
#163
#164
Join Date: Oct 2006
Location: USA
Programs: DL PM, Hyatt Globalist
Posts: 2,367
about 40 minutes on the speaker phone to get to an extremely helpful, but obviously very busy CSR. I called the 1P number. This CSR did four different things for me efficiently and correctly. ^
#165
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Per United PR's thread-starting post the airlines have been doing proactive cancellations all along. Why was the FAA reporting ground stops, airport closures, and delays earlier today?