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UA 619 BRU-EWR Returns to BRU due to suspected fuel leak.

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UA 619 BRU-EWR Returns to BRU due to suspected fuel leak.

   
Old Sep 26, 2024 | 8:26 am
  #1  
largeeyes
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UA 619 BRU-EWR Returns to BRU due to suspected fuel leak.
So we were almost past the UK when the pilot came on to tell us we were returning to BRU due to a suspected fuel leak..... currently sitting on the BRU tarmac. AMA.

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Old Sep 26, 2024 | 10:17 am
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Aaaaaaaand cancelled.
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Old Sep 26, 2024 | 11:22 am
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Gl gl - ideally they ship you to FRA and get you to usa however possible. I imagine a very limited inventory of services / staff / airplanes for UA in BRU.

depending on your status and your final destination, check any route that exists eg bru-cdr-jfk (af) or bru-LHR-usa (aa / one world if not *A) that you can propose if UA hasnt already sent you your new itinerary. If needed then check ft UA thread for cancelled flight and related proactive actions to take.
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Old Sep 26, 2024 | 11:29 am
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Originally Posted by largeeyes
Aaaaaaaand cancelled.
Yeah, from an outstation, that was going to be difficult to recover.

What re-booking options did you get?
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Old Sep 26, 2024 | 12:15 pm
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Surprised they didnt just land in LHR given the position of their U-turn.
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Old Sep 26, 2024 | 12:49 pm
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Originally Posted by tcdtcd
Surprised they didnt just land in LHR given the position of their U-turn.
A number of people on the flight might not have had transit visa exemptions and wouldn't have been allowed to transit at LHR without an airside transit visa
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Old Sep 26, 2024 | 12:56 pm
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Originally Posted by tcdtcd
Surprised they didnt just land in LHR given the position of their U-turn.
LHR doesn't allow non-emergency diversions.
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Old Sep 26, 2024 | 1:54 pm
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Originally Posted by angetenar
A number of people on the flight might not have had transit visa exemptions and wouldn't have been allowed to transit at LHR without an airside transit visa
This was one of the reasons the pilot gave for returning to BRU. My destination was/is CVG. Going tomorrow BRU-EDI-IAD-CVG. First suggestion would have gotten me there near midnight tomorrow, but this one arrives around 7pm, a day late.

Originally Posted by goodeats21
Yeah, from an outstation, that was going to be difficult to recover.

What re-booking options did you get?
First one was

The next available flight we can rebook you will be tomorrow and this is the flight:

27Sep LH1009 BRU-FRA 11:20 a.m. - 12:20 p.m.
27Sep UA47 FRA-IAH 1:55 p.m. - 5:50 p.m.
27Sep UA685 IAH-CVG 8:06 p.m. - 11:30 p.m.

Which was ironic, since I started in BER.
Last edited by WineCountryUA; Sep 27, 2024 at 3:20 pm Reason: merged consecutive by same member
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Old Sep 26, 2024 | 4:02 pm
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Did UA offer any compensation/hotel?
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Old Sep 26, 2024 | 6:00 pm
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And don't forget to file a EC 261 claim after your trip is done. Regardless of UA compensation prior to that.
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Old Sep 26, 2024 | 11:24 pm
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Originally Posted by malgudi
Did UA offer any compensation/hotel?
Ya, they put us up in the Holiday Inn. 17 voucher for food at airport. Everything according to EU regulations. Now we see if I actually make it to CVG today.
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Old Sep 27, 2024 | 10:24 pm
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Originally Posted by largeeyes
Ya, they put us up in the Holiday Inn. 17 voucher for food at airport. Everything according to EU regulations. Now we see if I actually make it to CVG today.
what happened - hope it went ok for cvg
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Old Sep 28, 2024 | 9:31 am
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Originally Posted by gaobest
what happened - hope it went ok for cvg
Finally made it last night. A bit bumpy, but ok. Wife's bag is nowhere to be seen.
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Old Sep 30, 2024 | 4:38 pm
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Originally Posted by largeeyes
Finally made it last night. A bit bumpy, but ok. Wife's bag is nowhere to be seen.
Just to bring closure to the thread, the bag was just delivered.....
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Old Sep 30, 2024 | 11:18 pm
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Glad you both returned safely and that your wife’s bag was delivered :-)
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