Do you feel safe flying United?
#61
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,028
I feel very safe on United. Safer than on any other carrier. I’ve had a broad array of MX cancellations and a handful of airborne issues requiring a landing in 25 years as a very high velocity traveler. In all cases these operational decisions have been made out of an abundance of caution. UA has true professionals in the sky and on the ground. Their procedures and protocols for safety exist and are followed. Very few airlines can make this claim and stand by it with a huge fleet and across 5600 flights a day.
#62
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
Widebody J, then PE (unless 757 lieflat confirmed)
Narrowbody F
Widebody exit row seat
Widebody aisle E+
Airbii exit row aisle
Airbii E+ aisle
73X exit aisle
73X E+ aisle
E- aisle, unless 90min or less then E+ middle
All other options
Perceived safety has zilch to do with that ordering
#63
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,616
#64
Join Date: Sep 2014
Location: Sydney AUS
Posts: 40
A dozen or so flights with United (I live in Australia) and I would not consider any other carrier for flights across the Pacific or within the US. Only when my required route is not available from United at a reasonable fare do I go to others, eg Delta.
As others are pointing out, the occurrence of aircraft accidents is at an all-time low and loss of life is more likely crossing the street than flying. With any airline.
So I guess my answer to your question is Yes.
As others are pointing out, the occurrence of aircraft accidents is at an all-time low and loss of life is more likely crossing the street than flying. With any airline.
So I guess my answer to your question is Yes.
#65
Join Date: Jun 2008
Location: SFO
Programs: UA Platinum, AF, Chase, Hyatt Explorist
Posts: 1,090
Yes, I do feel safe, for reasons that have all been cited above.
One thing that I will add, though, is that I would be even more critical of the media in this regard. Of course, it's their job to keep us informed. But the reason it gets sensationalized is because they know that they can play on people's fear of flying to get more clicks. And as someone married to someone with a fear of flying (and who has passed it on to our children ), the way some of this gets reported does not make our lives easier. At least my wife is brave enough to grab a glass of prosecco and get on board.
One thing that I will add, though, is that I would be even more critical of the media in this regard. Of course, it's their job to keep us informed. But the reason it gets sensationalized is because they know that they can play on people's fear of flying to get more clicks. And as someone married to someone with a fear of flying (and who has passed it on to our children ), the way some of this gets reported does not make our lives easier. At least my wife is brave enough to grab a glass of prosecco and get on board.
We spent a lot of airtime covering the tire falling off the 777 at SFO last week, and I think rightfully so – it's sheer luck that tire didn't fall on anyone, and nobody seems to really know yet how it fell off that plane in the first place. On the other hand, I chose not to include the story about the hydraulic failures on the A320 on SFO-MEX or on the 777 out of SYD, because, as far as I could tell, nobody's safety was ever at serious risk. Should I have, just to make that point to our viewers that all the safety design precautions and procedures worked? Maybe. I don't know.
It's always tricky trying to strike the right balance and not seem alarmist because many of these incidents are newsworthy, especially in the backdrop of what appears to be a serious safety and culture problem at Boeing. I made the point in an editorial meeting yesterday that we should be careful of the compounding effect this can have to lump every single incident together and implicate United, Boeing, or whichever party is the target. Some people listened to me; some people looked at me as if I just argued for the legalization of manslaughter.
#66
Join Date: Jan 2004
Location: New York NY
Programs: UA Gold, CO Plat, CO Million Miler
Posts: 2,617
Sure not good publicity at the very least.....today's NY Post banner headline. JUST PLAN DANGEROUS https://nypost.com
#67
Join Date: Aug 2021
Location: IAD
Programs: UA Plat, HH Diamond, Supersonic (BA1Y, BA1223)
Posts: 221
I have no problem whatsoever with United, or AA/DL. Dont really have a safety issue with the other US LCCs, just wont use them.
As long as UA requires their FOs to have more than 200 hours experience (Ethiopian Air) and their flight crews can read instruments and handle a simple runaway trim issue (vs letting the computer fly), I'm good.
As long as UA requires their FOs to have more than 200 hours experience (Ethiopian Air) and their flight crews can read instruments and handle a simple runaway trim issue (vs letting the computer fly), I'm good.
#68
Join Date: Aug 2011
Location: BWI
Programs: UA 1MM & 1K, Marriott Titanium, Hilton Diamond
Posts: 255
I feel as safe flying United as I would any large US airline. Non-crash incidents happen all the time, they simply aren't reported on the news. Check out AV Herald if you want to have a better idea of how often: https://www.avherald.com/. The detail provided is also much better than you're ever going to get from modern news media.
#69
Join Date: Sep 2015
Posts: 865
AA and Delta are having many of the same issues. There is a rule that’s always been applicable to aviation. “Aviation rule of thermodynamics, If the heats on someone else it isn’t on you.”
#70
Join Date: Feb 2002
Location: BNA
Programs: HH Gold. (Former) UA PP, DL PM, PC Plat
Posts: 8,185
I would recommend the book Freefall by William & Marilyn Mona Hoffer.
#72
Original Poster
Join Date: Apr 2012
Location: Texas
Programs: UA, AA, DL, BA, Marriott, Hilton, Accor, Hyatt
Posts: 1,292
This conclusion was corroborated by the findings of the Canadian Board of Inquiry, as I recall.
Thus, if anything similar were to happen to UA -- running out of fuel mid-flight without a leak -- it would be almost impossible to blame anyone else but UA.
#73
Join Date: May 2017
Posts: 2,281
I was in Montreal at the time. The CBC reported that it was due to confusion between the metric system and the imperial system. I have no reasons to doubt the CBC coverage on this particular aspect. This can only be the airline's fault. I don't know who else to place the blame on.
This conclusion was corroborated by the findings of the Canadian Board of Inquiry, as I recall.
This conclusion was corroborated by the findings of the Canadian Board of Inquiry, as I recall.
Thus, if anything similar were to happen to UA -- running out of fuel mid-flight without a leak -- it would be almost impossible to blame anyone else but UA.
#74
Original Poster
Join Date: Apr 2012
Location: Texas
Programs: UA, AA, DL, BA, Marriott, Hilton, Accor, Hyatt
Posts: 1,292
No one is denying that played a role, but reducing AC143 to a unit conversion issue is an over-simplification of the many complex factors that interacted to result in the flight running out of fuel. The swiss cheese model is a great metaphor for a reason when it comes to safety events.
However, the report makes the following 100% clear: the fault lies 100% with Air Canada. Whether it's the maintenance, the pilots, the communications, or the corporate culture, all of these causes mentioned in the report can be traced back to the airline.
I am only mentioning this to make a broader point: Corporate culture matters a lot in ensuring air safety.
Going back to my original post, I want to reaffirm my hope that United's corporate culture is conducive to safe travel!
#75
Original Poster
Join Date: Apr 2012
Location: Texas
Programs: UA, AA, DL, BA, Marriott, Hilton, Accor, Hyatt
Posts: 1,292
No one is denying that played a role, but reducing AC143 to a unit conversion issue is an over-simplification of the many complex factors that interacted to result in the flight running out of fuel. The swiss cheese model is a great metaphor for a reason when it comes to safety events.
So, for example, if the fuel sensor had a production defect and gave incorrect readings in a niche scenario, leading a pilot to believe they had more fuel then they did, that would still be solely UA's [the airlines] fault?
So, for example, if the fuel sensor had a production defect and gave incorrect readings in a niche scenario, leading a pilot to believe they had more fuel then they did, that would still be solely UA's [the airlines] fault?