Leap day UA IT fail? (resolving)
Feb 29, 2024, 1:16 pm
#1
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Leap day UA IT fail? (resolving)
I flew to Maui yesterday and spent a very enjoyable two hours at the airport before flying back to LAX. When I checked my miles at OGG (since they stopped sharing lifetime miles, I take a snapshot of the total when I land somewhere) and PQPs and lifetime miles posted as predicted. When I landed at LAX, at 2124 PT, I checked again: nothing. I’ve checked a few times today and there’s no change. When I called the MPSC, the outgoing going message let me know that discrepancies couldn’t be investigated today: all will be well on March 1st
Has anyone else noted any computer-related oddities today? Since I landed after midnight ET, I assume, perhaps incorrectly, that this failure is some glitch related to Leap Day.
Has anyone else noted any computer-related oddities today? Since I landed after midnight ET, I assume, perhaps incorrectly, that this failure is some glitch related to Leap Day.
Feb 29, 2024, 1:30 pm
#2
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Could have nothing to do with leap day. I have had non-posting of UA operated flights for days, multiple times already this year. Before anyone asks, not last minute ticketing, and no changes to the original ticketing, no SDC, no partner flights...nothing special, and yet no postings.
One I had to submit for missing miles after five "business" days; the other eventually posted itself after a few days (thought I had to do that same).
Miles will post, eventually. Sometimes a batch may have just gotten stuck.
MR to/from OGG?
One I had to submit for missing miles after five "business" days; the other eventually posted itself after a few days (thought I had to do that same).
Miles will post, eventually. Sometimes a batch may have just gotten stuck.
MR to/from OGG?
Feb 29, 2024, 2:17 pm
#3
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Could have nothing to do with leap day. I have had non-posting of UA operated flights for days, multiple times already this year. Before anyone asks, not last minute ticketing, and no changes to the original ticketing, no SDC, no partner flights...nothing special, and yet no postings.
One I had to submit for missing miles after five "business" days; the other eventually posted itself after a few days (thought I had to do that same).
Miles will post, eventually. Sometimes a batch may have just gotten stuck.
MR to/from OGG?
One I had to submit for missing miles after five "business" days; the other eventually posted itself after a few days (thought I had to do that same).
Miles will post, eventually. Sometimes a batch may have just gotten stuck.
MR to/from OGG?
Feb 29, 2024, 2:56 pm
#4
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I'm still waiting on credit from my flight yesterday. It's notable because credit showed up within ten minutes of deplaning for the last dozens of flights I've taken.
Feb 29, 2024, 3:19 pm
#5
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I almost always have credit withib seconds of pulling up to the gate. Today, it's been over an hour and nada. It well eventually show up.
Feb 29, 2024, 3:19 pm
#6
Join Date: May 2017
Posts: 2,280
This is what their website says regarding retro-credit anyways. Could just be an unrelated outage/upgrade they're doing to mileage crediting processes that just happened to cross 2/29.
I will say it looks like they overhauled their entire MPSC page recently https://www.united.com/en/us/fly/mil...ce-center.html . Makes me think they're doing some type of upgrades to some MPSC related systems/pages and its unrelated to it specifically being 2/29. After all they're still processing redemptions (and have a leap day promo).
I will say it looks like they overhauled their entire MPSC page recently https://www.united.com/en/us/fly/mil...ce-center.html . Makes me think they're doing some type of upgrades to some MPSC related systems/pages and its unrelated to it specifically being 2/29. After all they're still processing redemptions (and have a leap day promo).
Last edited by Lux Flyer; Feb 29, 2024 at 3:24 pm
Feb 29, 2024, 9:16 pm
#10
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I'm waiting for the report of someone on FT filing a class action suit for emotional distress.
Feb 29, 2024, 10:13 pm
#13
Join Date: Dec 2003
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Feb 29, 2024, 10:53 pm
#14
Join Date: Oct 2009
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And here I am, looking at flying on AA (with no status) instead of UA just to save 4 hours transit time for my next trip, and spending more $ to avoid connecting. I'm the opposite of a mileage runner; I've become a mileage minimizer.
Last edited by zombietooth; Feb 29, 2024 at 11:21 pm
Feb 29, 2024, 10:59 pm
#15
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. . . and to watch the Sopranos.
Last edited by WineCountryUA; Feb 29, 2024 at 11:37 pm Reason: merged consecutive posts by same member