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-   -   To split or not to split PNR {Archive} (https://www.flyertalk.com/forum/united-airlines-mileageplus/2150270-split-not-split-pnr-archive.html)

joder Oct 15, 2018 12:29 pm


Originally Posted by WineCountryUA (Post 30317986)
Still there but slightly different.

Go to the reservation while you want to split a passenger off of.
Select change flights
Look for "Would you like to change the flight(s) for all people in this reservation? "
Select " No, change flights only for those people selected below: "
And "continue", exit before confirming a flight change and the PNR will be split.

I started going down that route before I asked and for whatever reason it doesn't want to work.

I think there is an issue between the new interface and the old.

I go just to that traveler (new interface) hit 'change flight'
Get the change flights page - select 'Only select travelers on this reservation'
Select the only pax to split out
Get kicked back to old site with error message at the top 'We could not process your request. Please see the message below and make revisions. --Please select at least one segment for exchange.'
Pick both segments with traveler and hit search
Find same flights and continue
Get as far as the payment page (which there shouldn't be one as it is a lateral change) and I quit as it looks like it wants to take out an addition 12.5k miles (already paid 12.5k each way).

Perhaps this is an issue due to it being a mileage award ticket... Trying to get the one pax separated as they have a MP credit card / and UA Plat.

sincx Nov 26, 2018 10:13 pm

I really wish I can add a flag on my reservation that says "Do Not Split Ever."

9 times out of 10, whenever I have to check-in manually for some reason on a multi-pax PNR, it gets split without me being asked if I want to split it. When I'll be number 15 on the wait list anyways, I much rather forgo the infintismal CPU opportunity and keep a single PNR for all pax.

nealsense Feb 24, 2019 6:38 pm

GPU check-in strategy SFO-HND?
 
I am travelling late March to Tokyo with my family (4 of us). I am a 1K for the first time and have never used GPUs before. I applied 4 GPUs to the SFO-HND leg. I see 30+ Polaris seats available right now. I had a few questions:

1/ Is there any chance that 4 of us will clear?
2/ Should I call United and remove the GPU request from 2 and keep it on 2? I am hoping that an adult and kid can avail of the Polaris seats at least if there is a chance of upgrade.
3/ Or there's only a chance that only 1 person has a shot at this and I should remove it from 3 people and use only 1 GPU?
4/ By when do the GPUs start clearing for 1k? 96 hours prior to boarding?
5/ Any other tips?

Thanks in advance!

StuckinITH Feb 24, 2019 7:27 pm


Originally Posted by nealsense (Post 30817580)
I am travelling late March to Tokyo with my family (4 of us). I am a 1K for the first time and have never used GPUs before. I applied 4 GPUs to the SFO-HND leg. I see 30+ Polaris seats available right now. I had a few questions:

1/ Is there any chance that 4 of us will clear?
2/ Should I call United and remove the GPU request from 2 and keep it on 2? I am hoping that an adult and kid can avail of the Polaris seats at least if there is a chance of upgrade.
3/ Or there's only a chance that only 1 person has a shot at this and I should remove it from 3 people and use only 1 GPU?
4/ By when do the GPUs start clearing for 1k? 96 hours prior to boarding?
5/ Any other tips?

Thanks in advance!

GPUs don't have a time of clearing. It can happen any time from time of booking to after you are already sitting in your Economy + seat.

I think your other question is not really about removing the GPUs from the other passengers but separating the PNR. I assume that at this point your family of 4 is on one PNR. It would be easier for the upgrades to clear first for 2 passengers instead of 4 passengers together so separate the PNR into 2 PNRs each including an adult and a kid.

Have you checked if there's any PZ available on your day of travel?

UAPremExecflyer Feb 24, 2019 8:46 pm

https://www.flyertalk.com/forum/unit...solidated.html

elbejt2 Mar 17, 2019 7:25 am

Question: if I split the PNR either (i) prior to check-in or (ii) at check-in...

Do companions lose the baggage allowance and economy plus seating they were afforded as being on the same reservation as a platinum member (me)?

ALSO, right now flight is booked 12 of 20. If split, I might be better off doing it a few hours before T-24 (as a Plat) because I might have higher chance of upgrade on processing at/prior to 24?

nealsense Mar 28, 2019 11:45 am

I ended up splitting the PNR into 2. Leaving in a couple of days and nothing has moved. I called the 1K desk and heard that there are already 25 people on the waitlist and 7 open seats. They wouldn't tell me where i was on the list :(


Originally Posted by StuckinITH (Post 30817698)
GPUs don't have a time of clearing. It can happen any time from time of booking to after you are already sitting in your Economy + seat.

I think your other question is not really about removing the GPUs from the other passengers but separating the PNR. I assume that at this point your family of 4 is on one PNR. It would be easier for the upgrades to clear first for 2 passengers instead of 4 passengers together so separate the PNR into 2 PNRs each including an adult and a kid.

Have you checked if there's any PZ available on your day of travel?


Boofer Mar 28, 2019 2:31 pm

Unless it's a long flight and/or the CPU is really important to you, NEVER split the PNR unless the other pax have significant status. In case of any IRROPS, splitting the PNR in my experience will lead to major problems keeping the team together on alternate flights.

StuckinITH Mar 29, 2019 12:59 am


Originally Posted by Boofer (Post 30940367)
Unless it's a long flight and/or the CPU is really important to you, NEVER split the PNR unless the other pax have significant status. In case of any IRROPS, splitting the PNR in my experience will lead to major problems keeping the team together on alternate flights.

It all depends on how comfortable the other adult is with traveling. Some can manage very well. Keep in mind that in case of IRROPS it can sometimes take many days to try to accommodate a family of 4 on the same flight. Two groups of two it's easier.

Case1096 Apr 15, 2019 12:21 pm


Originally Posted by elbejt2 (Post 30896678)
Question: if I split the PNR either (i) prior to check-in or (ii) at check-in...

Do companions lose the baggage allowance and economy plus seating they were afforded as being on the same reservation as a platinum member (me)?

ALSO, right now flight is booked 12 of 20. If split, I might be better off doing it a few hours before T-24 (as a Plat) because I might have higher chance of upgrade on processing at/prior to 24?

I have the same question. I'm on an award ticket and have the Chase card. So I would eligible for 1 CPU. But if I split the PNR my biggest concern is losing the baggage allowance. I've seen some old threads on this, but nothing current.

W01087maj May 6, 2019 6:10 pm

Correct way to check in for two pax(one silver)
 
I have been reading the forums and still don’t understand this.

I have silver. Partner does not.
I do not want the records split as I have pre check and she does not. It has also caused issues with baggage in the past.(gate agents in Fresno, CA don’t understand it was purchased together and then split at check in).

I have been flying routes that generally have quite a few open F seats. How do I check into the flight and keep both of us on the waitlist for upgrades without splitting records? Would I be better of not checking in online and waiting until the airport? Sometimes I do get email confirmation the day off confirming upgrade. Is there a downside to not checking in?

thanks

aacharya May 6, 2019 6:48 pm


Originally Posted by W01087maj (Post 31074146)
I have been reading the forums and still don’t understand this.

I have silver. Partner does not.
I do not want the records split as I have pre check and she does not. It has also caused issues with baggage in the past.(gate agents in Fresno, CA don’t understand it was purchased together and then split at check in).

I have been flying routes that generally have quite a few open F seats. How do I check into the flight and keep both of us on the waitlist for upgrades without splitting records? Would I be better of not checking in online and waiting until the airport? Sometimes I do get email confirmation the day off confirming upgrade. Is there a downside to not checking in?

thanks

This is all explained in the "auto-split " thread, but I'll address your questions here. The details are in that thread and wii.

1. You cannot check in and keep one reservation if you want the upgrade.
2. As a Silver, you are behind GS/1K/Plat/Gold. And then you are prioritized within Silver by fare class and then check-in. Hence, the longer you wait, you miss that tiebreaker.
3. The Fresno folk were probably on the inbound flight. When you split, the other person keeps everything on the outbound. It's the inbound that's the problem.
4. Pre-check is not necessarily linked to splitting the reservation - I know what you've experienced, but its not a guaranteed benefit from TSA or UA.

Split the reservations this time, and just deal with baggage separately.

In the future book one-ways.

jsloan May 6, 2019 7:04 pm


Originally Posted by aacharya (Post 31074219)
1. You cannot check in and keep one reservation if you want the upgrade.

Correct, so if you don't want to split, delay checking in until you arrive at the airport. That will give you as much time as possible to be upgraded before the split would occur.


Originally Posted by aacharya (Post 31074219)
2. As a Silver, you are behind GS/1K/Plat/Gold. And then you are prioritized within Silver by fare class and then check-in. Hence, the longer you wait, you miss that tiebreaker.

Correct, for the visible list only (the one that's used at the gate). However, if you don't intend to split the reservation, this doesn't matter.


Originally Posted by aacharya (Post 31074219)
In the future book one-ways.

It's worth pricing this out, but there are plenty of markets where UA still charges a premium if you book two one-way flights instead of one round-trip. Also, change / cancellation fees are doubled, should that come up.

W01087maj May 6, 2019 7:13 pm

I am sorry, I did not check that thread. I was concentrating on upgrade threads. I will be more thorough in the future.


So if I don’t want to split them, then I will just wait to check in at the airport. Having always done it online, will I be able to check in at the airport and not split reservations, yet keep the option for upgrade on the inbound?

jsloan May 6, 2019 7:15 pm


Originally Posted by W01087maj (Post 31074280)
Having always done it online, will I be able to check in at the airport and not split reservations, yet keep the option for upgrade on the inbound?

Yes. At the kiosk, it will ask you if you want to remain eligible to be upgraded, and you'll have an option to decline.


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