Special Meals - Questions, Experiences,...
May 19, 2018, 10:23 pm
#196
Join Date: Feb 2002
Posts: 3,904
Any recent experiences SFO-SYD / SYD-IAH with a child's meal in business?
Thanks.
Thanks.
May 19, 2018, 11:35 pm
#197
Join Date: Nov 2008
Programs: AA EXP, 2mm; Hilton Diamond
Posts: 325
Just flew SFO-CDG and requested a special meal via the website over 24 hours prior to departure. FA said the special meal was not loaded because the request must be made at least 48 hours before departure. She said catering denied the request. Purser also indicated that 48 hours is the policy.
Has anyone else experienced this? Is this a new policy? I just checked the website now, and both the page where the meal request is made and the FAQ show "requests must be made at least 24 hours in advance." There is no mention of 48 hours anywhere.
Has anyone else experienced this? Is this a new policy? I just checked the website now, and both the page where the meal request is made and the FAQ show "requests must be made at least 24 hours in advance." There is no mention of 48 hours anywhere.
May 20, 2018, 1:23 pm
#198
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
IIRC, most are 24 hours, but I believe KSML needs to be 48 hours, or at least, it used to be that way - have no idea why KSML needs a longer window.
May 20, 2018, 2:55 pm
#199
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
May 21, 2018, 3:16 am
#200
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Never heard of a 48 hour requirement for KSML nor is that listed online. I believe I've made reservations less than 48 hours prior to flight without an issue with KSML.
May 24, 2018, 9:50 am
#201
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,328
what do special meals consist of? Better than what is normally served or just kosher, vegan, etc? (which may be better than what is normally served.)
Last edited by WineCountryUA; May 24, 2018 at 11:55 am Reason: Moved to existing thread
May 24, 2018, 10:16 am
#202
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
In my experience special meals are worse than what is usually served. It's almost as if UA is punishing people who make extra demands.
May 29, 2018, 12:11 pm
#203
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,328
May 29, 2018, 1:07 pm
#204
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Jun 5, 2018, 6:49 am
#205
Join Date: Feb 2005
Location: PBI
Programs: UA (1k) lifetime gold, AA (EP), Starwood (Life Plat), Hilton (Gold)
Posts: 193
Really, no Keto friendly diabetic food offerings, C’mon United
I think it’s sad that United does not offer special meals for diabetics. Every other airline offers low sugar and low carbohydrate alternatives. I’m on a UA biz class flight from EWR to FRA and the meal choices were very few. I called the 1k desk to ask if there were offerings not listed on the website. The answer was no, sorry. My flight back on Lufthansa, no problem, they offer it. I don’t think I’m the only one who would appreciate a keto friendly meal. I’ll do what I always do and bring my own food.
Jun 5, 2018, 7:15 am
#206
Join Date: Sep 2009
Location: HSV
Programs: Silver MileagePlus, Diamond Hilton
Posts: 672
DL & AA really do seem to have a bit more options for special meals.
Jun 5, 2018, 8:33 am
#207
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Los Angeles, California
Programs: United, American, Delta, Hyatt, Hilton, Hertz, Marriott
Posts: 14,807
I think it’s sad that United does not offer special meals for diabetics. Every other airline offers low sugar and low carbohydrate alternatives. I’m on a UA biz class flight from EWR to FRA and the meal choices were very few. I called the 1k desk to ask if there were offerings not listed on the website. The answer was no, sorry. My flight back on Lufthansa, no problem, they offer it. I don’t think I’m the only one who would appreciate a keto friendly meal. I’ll do what I always do and bring my own food.
Jun 10, 2018, 2:38 am
#208
Join Date: Aug 2005
Location: DEN
Programs: AA PLT/2MM, UA PLT, Inspirato, Wheels Up, Marriott Gold, Hilton Gold, Amex Plat
Posts: 431
Child Meal OGG (Maui) to DEN
We ordered child meals for our four boys ages 2 through 8. The special meals weren’t loaded on the outbound DEN-OGG (UA1736 on June 2) flight. But the return (UA1430 on June 9) from OGG-DEN consisted of chicken nuggets, tater tots, Maui-style chips, a Rice Krispy Treat and a sea salt caramel chocolate square. Our kids loved it.
Jul 6, 2018, 1:24 am
#209
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,220
How do I pre-order the Japanese meal? I am on a NRT-SFO flight in Polaris later this month and would like to ensure I get this meal. TIA.
I used to order kid's meals for my son but that is ten years ago and it was in his UA profile.
I used to order kid's meals for my son but that is ten years ago and it was in his UA profile.
Jul 6, 2018, 1:35 am
#210
Join Date: Aug 2011
Location: California
Programs: UA 1k
Posts: 107
Order "Japanese meal" (OBML) if you can find it on the website. For what it's worth, I couldn't find the option to select a meal on the website while on a trip recently -- not sure if it was the beta site or because I already had done the outbound leg. If you aren't 1K I'd call and make sure it's ordered.