No Show / Skipping / or Flying UA ticketed Flight Segment(s) Out of Order? {Archive}
May 13, 2012, 10:54 am
#1
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No Show / Skipping / or Flying UA ticketed Flight Segment(s) Out of Order? {Archive}
I have a bit of a unique situation. Last August I bought open-jaw tickets AAA-LHR-BBB/CCC-LHR-AAA. LHR-BBB/CCC-LHR flights are on bmi. I've already flown AAA-BBB but have found out my visa for CCC was denied.. so obviously won't be able to fly from there. I can make it from BBB to LHR on my own. If I checkin online for LHR-AAA before but noshow for the bmi segment will the LHR-AAA segment still be cancelled? UA wants $$$$ to cancel that segment and fly on flights I am already on. 
May 13, 2012, 10:57 am
#2
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this is a good brain teaser....I think this question is on the Mensa test. call the airline...only way to get an honest answer. most likely not in your favor :/
May 13, 2012, 11:12 am
#3
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In general, yes they will cancel the ticket. There's a slim chance that BMI wouldn't process the no-show correctly and UA wouldn't find out, but I wouldn't count on it. You will need to find some way to call from BBB (before your BBB-CCC flight was due to leave) otherwise you could be stuck with no ticket.
May 13, 2012, 11:20 am
#4
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In general, yes they will cancel the ticket. There's a slim chance that BMI wouldn't process the no-show correctly and UA wouldn't find out, but I wouldn't count on it. You will need to find some way to call from BBB (before your BBB-CCC flight was due to leave) otherwise you could be stuck with no ticket.
But I've been on hold almost 2 hours on and off from Almaty and keep getting disconnected. Getting denied the visa really messed up my plans... already had to buy $800 in other tickets to get around.
May 13, 2012, 11:23 am
#5
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If BMI takes pity on you, you can ask them to cancel that segment so it doesn't get shown as a no-show. They may very well do this because it's a visa issue.
If you just don't show up, you're more likely to have a problem than if you have them delete the flight.
It's kind of like someone travelling SFO-ORD-MKE, and misconnecting to ORD-MKE. If they just take the train, their return is in jeopardy. If the GA cancels ORD-MKE when you tell them you're going to take the train, then you're good.
If you just don't show up, you're more likely to have a problem than if you have them delete the flight.
It's kind of like someone travelling SFO-ORD-MKE, and misconnecting to ORD-MKE. If they just take the train, their return is in jeopardy. If the GA cancels ORD-MKE when you tell them you're going to take the train, then you're good.
May 13, 2012, 11:53 am
#6
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If you don't actually fly any segment in the order issued, UA will cancel the remainder of the itinerary. You will then need to purchase a walk-up ticket for the remainder of the itinerary which you still need, in order to get home.
That price will only be higher than what UA is quoting you today to make the change.
Too late for OP - but a cautionary note for others. Don't ever buy non-refundable tickets to any location for which you don't hold a valid visa unless you absolutely know that one will be issued. It's your sole responsibility as a pax.
That price will only be higher than what UA is quoting you today to make the change.
Too late for OP - but a cautionary note for others. Don't ever buy non-refundable tickets to any location for which you don't hold a valid visa unless you absolutely know that one will be issued. It's your sole responsibility as a pax.
May 13, 2012, 1:28 pm
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Agreed....airlines cannot and should not be responsible for refunding tickets for any type of reason around travel documentation.l.lthats on the traveller
May 13, 2012, 2:23 pm
#8
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If BMI takes pity on you, you can ask them to cancel that segment so it doesn't get shown as a no-show. They may very well do this because it's a visa issue.
If you just don't show up, you're more likely to have a problem than if you have them delete the flight.
It's kind of like someone travelling SFO-ORD-MKE, and misconnecting to ORD-MKE. If they just take the train, their return is in jeopardy. If the GA cancels ORD-MKE when you tell them you're going to take the train, then you're good.
If you just don't show up, you're more likely to have a problem than if you have them delete the flight.
It's kind of like someone travelling SFO-ORD-MKE, and misconnecting to ORD-MKE. If they just take the train, their return is in jeopardy. If the GA cancels ORD-MKE when you tell them you're going to take the train, then you're good.
The only other step worth checking is what a completely new ticket would cost to get him home. There are occasions when it's less than refaring an existing ticket.
May 13, 2012, 6:44 pm
#9
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Was eventually successful in getting through after 2 hrs of getting disconnected on skype, they were able to change the ticket with only having to pay the additional dep tax from London. No change fee since I recently got an email saying UA would waive change fees on bmi. Whew. 
The trick was a friend was booked on an award ticket on the same itinerary.. at least his ticket was easier to change.
The trick was a friend was booked on an award ticket on the same itinerary.. at least his ticket was easier to change.
May 13, 2012, 6:48 pm
#10
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Yeah unfortunately a catch-22. Getting an Iranian visa authorization (for US citizens at least) requires having flights booked already. I only found out we weren't getting a visa the day before we left for Almaty.
May 13, 2012, 6:52 pm
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Was eventually successful in getting through after 2 hrs of getting disconnected on skype, they were able to change the ticket with only having to pay the additional dep tax from London. No change fee since I recently got an email saying UA would waive change fees on bmi. Whew. The trick was a friend was booked on an award ticket on the same itinerary.. at least his ticket was easier to change.
The trick was a friend was booked on an award ticket on the same itinerary.. at least his ticket was easier to change.Not checking your visas: $800 in new tickets.
Hoping that UA will not notice that you skipped the BMI flight: Cost of new ticket home.
Peace of mind after calling UA: Priceless.
Nov 24, 2012, 1:51 pm
#12
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Missing first segment on an award ticket?
Say I have an award ticket from AAA-BBB-CCC.. Now my trip to AAA has been canceled, and I can easily get to BBB... Considering that the flight to BBB is on LH and to CCC on TG. Whats the chances that if I say do OLCI for the LH segment, that I can get on the TG segment?
Nov 24, 2012, 1:53 pm
#13
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1Ks can change awards for free.
If the entirety of the ticket is AAA-BBB-CCC as you described, you can cancel the segment you no longer need.
Now if there's more to the story (e.g., this is a return and now you're adding a stopover/open jaw/etc.), it will complicate things.
If the entirety of the ticket is AAA-BBB-CCC as you described, you can cancel the segment you no longer need.
Now if there's more to the story (e.g., this is a return and now you're adding a stopover/open jaw/etc.), it will complicate things.
Nov 24, 2012, 1:59 pm
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But what if he wasn't a 1K?
1Ks can change awards for free.
If the entirety of the ticket is AAA-BBB-CCC as you described, you can cancel the segment you no longer need.
Now if there's more to the story (e.g., this is a return and now you're adding a stopover/open jaw/etc.), it will complicate things.
If the entirety of the ticket is AAA-BBB-CCC as you described, you can cancel the segment you no longer need.
Now if there's more to the story (e.g., this is a return and now you're adding a stopover/open jaw/etc.), it will complicate things.
Perhaps for an award ticket there'd be less oversight on such things? It would certainly be a major issue for paid flights, since it's sometimes the case that an MRY-SFO-ORD flight is considerably less-expensive than an SFO-ORD. They wouldn't want people booking the extra segment to save money and not fly it.
Nov 24, 2012, 2:17 pm
#15
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But does the rule hold while on a mixed carrier itinerary? Does missing Carrier A's flights cancel out Carrier B flights?