RN 4 should I pull pp wait-list and reapply?
Oct 25, 2023, 10:18 pm
#1
Original Poster
Join Date: Oct 2005
Programs: Continental
Posts: 1,593
RN 4 should I pull pp wait-list and reapply?
Currently #1 on Polaris and Premium Economy wait-list for UA 969 AMS-SFO on 27 Oct.
They upgraded 5 people overnight out of prem econ to Polaris. Currently it's PZ0 and RN4.
Called the 1k desk and they wouldn't clear us into premium economy although it's RN 4.
I explained that the upgrade is available right now and if someone made a new upgrade request now, they would get upgraded immediately. She insisted it would still be waiisted, and the gate agent at AMS needs to do it. Yesterday the same flight was PN5 PZ6 for 24 hours and the gate agent cleared upgrades at T-30.
Should I pull the PP and apply. A new upgrade request?
They upgraded 5 people overnight out of prem econ to Polaris. Currently it's PZ0 and RN4.
Called the 1k desk and they wouldn't clear us into premium economy although it's RN 4.
I explained that the upgrade is available right now and if someone made a new upgrade request now, they would get upgraded immediately. She insisted it would still be waiisted, and the gate agent at AMS needs to do it. Yesterday the same flight was PN5 PZ6 for 24 hours and the gate agent cleared upgrades at T-30.
Should I pull the PP and apply. A new upgrade request?
Oct 25, 2023, 10:42 pm
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,768
Oct 25, 2023, 11:05 pm
#4
Original Poster
Join Date: Oct 2005
Programs: Continental
Posts: 1,593
I did a HUCA. Got the agent to talk to the supervisor. They upgraded my wife into Polaris (she was #2) and put me in premium econ. I'm still #1 on Polaris wait-list.
She also said that mine should clear shortly, we will see...
Yesterday the GA cleared upgrades at T-30 minutes prior to departure on that same flight
Although PN and PZ were available.
She also said that mine should clear shortly, we will see...
Yesterday the GA cleared upgrades at T-30 minutes prior to departure on that same flight
Although PN and PZ were available.
Last edited by WineCountryUA; Oct 25, 2023 at 11:31 pm Reason: merged consecutive posts by same member
Oct 26, 2023, 3:50 am
#5
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium, LTP; IHG Platinum
Posts: 7,180
Oct 26, 2023, 4:38 am
#6
Original Poster
Join Date: Oct 2005
Programs: Continental
Posts: 1,593
Either way they didn't clear anybody until 30 mins before even with PZ open.
By the way, I cleared into Polaris a couple of hours after getting them to clear the RN.
By the way, I cleared into Polaris a couple of hours after getting them to clear the RN.
Last edited by WineCountryUA; Oct 26, 2023 at 2:05 pm Reason: merged consecutive posts by same member
Oct 26, 2023, 6:42 am
#7
Join Date: Oct 2016
Programs: UA Platinum, SPG Gold, Hilton Gold
Posts: 218
I did a HUCA. Got the agent to talk to the supervisor. They upgraded my wife into Polaris (she was #2) and put me in premium econ. I'm still #1 on Polaris wait-list.
She also said that mine should clear shortly, we will see...
Yesterday the GA cleared upgrades at T-30 minutes prior to departure on that same flight
Although PN and PZ were available.
She also said that mine should clear shortly, we will see...
Yesterday the GA cleared upgrades at T-30 minutes prior to departure on that same flight
Although PN and PZ were available.
when I pointed out someone could make a reservation now and take that spot without waitlist, he went through to supervisor and they cleared all the upgrade list including me. Took about 20 mins and required them to manually remove PP and reapply as I went back to economy for a short time while they worked through it.
Oct 26, 2023, 7:57 am
#8
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,959
when I pointed out someone could make a reservation now and take that spot without waitlist, he went through to supervisor and they cleared all the upgrade list including me. Took about 20 mins and required them to manually remove PP and reapply as I went back to economy for a short time while they worked through it.
Oct 26, 2023, 9:24 am
#9
Join Date: May 2007
Location: WAS
Programs: UA 1K, AA EXP, WN A+, Hyatt Glob, Marriott Amb, Hertz PC
Posts: 1,134
The system is really broken. I've taken advantage of jumping the queue by re-applying in the past, but I've also been burned by not being able to / not forcing and others jumped since they reapplied or applied and cleared right away.
Oct 26, 2023, 1:08 pm
#10
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite
Posts: 739
Had a similar experience with 1K desk this week. I was already upgraded into RN space and PN/PZ space was opened up. Agent was happy to tell me I was top of the list but they needed to maintain “integrity of the upgrade list” so couldn’t push it through.
when I pointed out someone could make a reservation now and take that spot without waitlist, he went through to supervisor and they cleared all the upgrade list including me. Took about 20 mins and required them to manually remove PP and reapply as I went back to economy for a short time while they worked through it.
when I pointed out someone could make a reservation now and take that spot without waitlist, he went through to supervisor and they cleared all the upgrade list including me. Took about 20 mins and required them to manually remove PP and reapply as I went back to economy for a short time while they worked through it.
Didn't work for me initially when I called, back a couple of years ago, however, the next morning I got an email with the confirmed upgrade for the both of us.
Oct 26, 2023, 1:53 pm
#11
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,761
Agree the irrop scenario is something to consider though.