Drunk seatmate
#1
Original Poster
Join Date: Dec 2008
Location: N/A
Programs: UA AA and more
Posts: 353
Drunk seatmate
My mom was travelling in PP and had a terrible experience with an intoxicated seatmate.
The FA took way too long to handle it, and as part of it offered HER to move to economy (rather than kicking him to the back).
I sent a very angered complaint to UA but their response was quite plain with a minimal flight credit voucher.
Is it worth fighting with them over it? Or just take the credit and leave it?
The FA took way too long to handle it, and as part of it offered HER to move to economy (rather than kicking him to the back).
I sent a very angered complaint to UA but their response was quite plain with a minimal flight credit voucher.
Is it worth fighting with them over it? Or just take the credit and leave it?
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
No easy solution relative to a move - moving drunkard to possibly more packed coach section doesn’t seem like a good idea to me. More people might be affected. Seems like the solution suggested was the lesser of two less-than-ideal ones. Plus, attempting to move him might have set off something more violent - you just never know.
If it was more annoying than any illegal personal infringement on your mom, I’d just move on.
If it was more annoying than any illegal personal infringement on your mom, I’d just move on.
#3
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
Yeah, I'm a little confused by what "intoxicated seatmeat" really means.
I suspect if the FA had to "handle it", then it was bad. But it's hard to tell if it was just "they knocked over their glass once" or "they threw up all over me".
I suspect if the FA had to "handle it", then it was bad. But it's hard to tell if it was just "they knocked over their glass once" or "they threw up all over me".
#4
Original Poster
Join Date: Dec 2008
Location: N/A
Programs: UA AA and more
Posts: 353
Started just being extra loud, threw all his cups and bottles on the floor when it's "invading" her floor space as well (she was by the window, he was the isle), invading personal space, and knocked over his glasses, to her side, twice.
#6
Join Date: Jul 2023
Programs: Qantas Frequent Flyer
Posts: 8
I agree with the other posters. Realistically there were no good options given the flight was in the air. No matter where the man was moved to he would just end up disrupting others (no one wins). Only vindication would be if the airline penalized him in some way (not sure if you would know about it though).
#7
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,165
As someone who was assaulted/groped by a drunk passenger during boarding my sympathies and UA cleats could have handled the inflight portion better (in my case it was during boarding and the first FA was like 'oh, we'll just find someone to switch seats with you" and when I made it clear that wasn't a good option another FA grabbed the captain and had him booted -- obviously on the ground with the door open there's a lot more that can be done than at 30,000 feet.
And if so the crew violated 14 CFR 121.575, if they were visibly intoxicated before takeoff they legally could not have been permitted to board, and in any event the incident should have been reported to the FAA within 5 days (in my case I was specifically asked to complete an inflight incident report/witness statement)
A complaint to the FAA/DOT could be warranted if OP's mother were so inclined:
(b) No certificate holder may serve any alcoholic beverage to any person aboard any of its aircraft who—
(1) Appears to be intoxicated;
[...]
(c) No certificate holder may allow any person to board any of its aircraft if that person appears to be intoxicated.
(d) Each certificate holder shall, within five days after the incident, report to the Administrator the refusal of any person to comply with paragraph (a) of this section, or of any disturbance caused by a person who appears to be intoxicated aboard any of its aircraft.
And if so the crew violated 14 CFR 121.575, if they were visibly intoxicated before takeoff they legally could not have been permitted to board, and in any event the incident should have been reported to the FAA within 5 days (in my case I was specifically asked to complete an inflight incident report/witness statement)
A complaint to the FAA/DOT could be warranted if OP's mother were so inclined:
§ 121.575 Alcoholic beverages.
[...](b) No certificate holder may serve any alcoholic beverage to any person aboard any of its aircraft who—
(1) Appears to be intoxicated;
[...]
(c) No certificate holder may allow any person to board any of its aircraft if that person appears to be intoxicated.
(d) Each certificate holder shall, within five days after the incident, report to the Administrator the refusal of any person to comply with paragraph (a) of this section, or of any disturbance caused by a person who appears to be intoxicated aboard any of its aircraft.
#8
Original Poster
Join Date: Dec 2008
Location: N/A
Programs: UA AA and more
Posts: 353
#9
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,027
#10
Join Date: Jan 2007
Location: PHX
Programs: AA ExPlat, United Gold, IHG Amb Plat, HHonors Diamond(Aspire), Bonvoy LT Plat, Hyatt Globalist
Posts: 455
#11
Join Date: Jun 2019
Location: NYC/DC
Programs: AA,SPG, Delta, Amtrak, JB
Posts: 875
This is one aspect of flying I do not understand. Especially some trip reports where the creator of the report goes to great pains to indicate the number of glasses of champagne and wines they imbibe. I was viewing one yesterday where two glasses of champagne were consumed in the lounge and 8 glass of alcoholic beverages for a 7 hour flight on board. I don't understand why...
The treatment of this mother reminds me of the oft mentioned "blame the victim". Thread starter: I would report the incident to the FAA/DOT. She should not have had to put up with this.
The treatment of this mother reminds me of the oft mentioned "blame the victim". Thread starter: I would report the incident to the FAA/DOT. She should not have had to put up with this.
#12
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,044
This is one aspect of flying I do not understand. Especially some trip reports where the creator of the report goes to great pains to indicate the number of glasses of champagne and wines they imbibe. I was viewing one yesterday where two glasses of champagne were consumed in the lounge and 8 glass of alcoholic beverages for a 7 hour flight on board. I don't understand why...
The treatment of this mother reminds me of the oft mentioned "blame the victim". Thread starter: I would report the incident to the FAA/DOT. She should not have had to put up with this.
The treatment of this mother reminds me of the oft mentioned "blame the victim". Thread starter: I would report the incident to the FAA/DOT. She should not have had to put up with this.
I must admit that since I would (probably) never buy $1500/bottle wine, when it's offered for "free", I order a glass or two out of curiosity.
#13
Join Date: Nov 2012
Location: Minutes from ATL
Programs: DL
Posts: 436
This is one aspect of flying I do not understand. Especially some trip reports where the creator of the report goes to great pains to indicate the number of glasses of champagne and wines they imbibe. I was viewing one yesterday where two glasses of champagne were consumed in the lounge and 8 glass of alcoholic beverages for a 7 hour flight on board. I don't understand why...
The treatment of this mother reminds me of the oft mentioned "blame the victim". Thread starter: I would report the incident to the FAA/DOT. She should not have had to put up with this.
The treatment of this mother reminds me of the oft mentioned "blame the victim". Thread starter: I would report the incident to the FAA/DOT. She should not have had to put up with this.
Babies also do this often and they have been known to throw food and spill drinks and bottles.
#15
Join Date: Jan 2010
Posts: 1,333
After a few drinks in the lounge, and a few more before/during dinner, I was definitely above the legal limit for the first half of my flight yesterday, but I certainly wasn't rude, surly, or slovenly. In fact, alcohol makes me a lot more mellow and friendly (or at least slightly less of a curmudgeon). Not all people are bad drunks, and many sober people are completely insufferable.