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-   -   Drunk seatmate (https://www.flyertalk.com/forum/united-airlines-mileageplus/2136463-drunk-seatmate.html)

trm2 Sep 26, 2023 1:49 pm


Originally Posted by Repooc17 (Post 35614005)
Last time I encountered a drunk seatmate on UA, there was a happy ending :p

The smile high club?

elmira56925 Sep 26, 2023 1:52 pm

What’s ur definition of drunk. I can drink a lot but I can handle my booze while acting perfectly fine. Remember that the knife cuts both ways. What give u the right to judge? If that person was being physical and throwing up. That’s a different story.

narvik Sep 26, 2023 2:00 pm


Originally Posted by halls120 (Post 35614560)
Either the purser or the Captain should have pulled the individual aside and informed him quietly but firmly that unless he stopped annoying other passengers, he would be escorted off the plane upon arrival and referred for possible legal action.

Seems a little harsh:

Spill one drink = nothing happens
Spill two drinks = get a warning from FA and pilot
Spill three drinks = get deplaned during flight

As others have mentioned; if you strip this all down, all we are left with, is a seatmate spilling a drink...twice.
For that we are now talking complaints to FAA, escorted off the plane, legal action.
A bit over the top, IMO.

halls120 Sep 26, 2023 2:07 pm


Originally Posted by bon mot (Post 35614773)
The real issue began mid-flight. He was traveling on work orders with his crew, but I didn’t realize that one of his friends was sitting in the window seat in my row. That guy began to harass and threaten me for reporting his friend, even taking off his shoe and using that to intimidate me. My mistake was in reporting the issues to the FA. She looked at the guy’s shoe on the middle seat and decided to move me. No warning to the pax, no nothing except telling me she had drinks to serve. She could move me out of premium and into the tight seats. I moved to keep the peace. He sauntered off the plane without any repercussions.

Thanks for proving my point.

I completely understand how difficult these situations are for a flight crew to handle, and I suspect that there is reluctance on their part to ask for law enforcement assistance because of the bad publicity that often results. That said, the number of these incidents will continue to increase if the airlines keep "turning the other cheek" because addressing the problem is perceived as being too difficult to handle.

​​​​​​

Originally Posted by narvik (Post 35614891)
As others have mentioned; if you strip this all down, all we are left with, is a seatmate spilling a drink...twice.
For that we are now talking complaints to FAA, escorted off the plane, legal action.
A bit over the top, IMO.

That's your version of what happened. I'll let the OP address the validity of that version, but I've been on flights where conduct far more annoying than this event should have been addressed by the flight crew, but wasn't.

moondog Sep 26, 2023 3:00 pm


Originally Posted by halls120 (Post 35614914)
Thanks for proving my point.

I completely understand how difficult these situations are for a flight crew to handle, and I suspect that there is reluctance on their part to ask for law enforcement assistance because of the bad publicity that often results. That said, the number of these incidents will continue to increase if the airlines keep "turning the other cheek" because addressing the problem is perceived as being too difficult to handle.

​​​​​​

That's your version of what happened. I'll let the OP address the validity of that version, but I've been on flights where conduct far more annoying than this event should have been addressed by the flight crew, but wasn't.

By offering to let her move to another seat, they were attempting to address it. Forcing the drunk guy to move would likely have escalated the situation, so keeping him where he was until the plane lands was the most logical course of action.

jhayes_1780 Sep 26, 2023 3:06 pm

At least the seatmate didn't pull a "Finneran" :eek:

narvik Sep 26, 2023 3:22 pm


Originally Posted by halls120 (Post 35614914)
That's your version of what happened. I'll let the OP address the validity of that version, but I've been on flights where conduct far more annoying than this event should have been addressed by the flight crew, but wasn't.

That's fair, although your own experiences shouldn't be transferred to what happened [or didn't happen] here.
Even OP wasn't on the flight, so any info we are getting is hearsay from a third party.

I tend to believe if a person recounts an event such as this, they usually make a point of including the most egregious thing that happened.
From what was told here, this amounts to a very annoying passenger, but falls short of requiring complaints to FAA, escorted off the plane, or legal action, IMO.

halls120 Sep 26, 2023 3:26 pm


Originally Posted by moondog (Post 35615080)
By offering to let her move to another seat, they were attempting to address it. Forcing the drunk guy to move would likely have escalated the situation, so keeping him where he was until the plane lands was the most logical course of action.

I'm not saying he should have been forced to move. I'm saying he should have been warned by the crew to calm down, or expect to be escorted off the plane upon arrival.

moondog Sep 26, 2023 3:31 pm


Originally Posted by halls120 (Post 35615164)
I'm not saying he should have been forced to move. I'm saying he should have been warned by the crew to calm down, or expect to be escorted off the plane upon arrival.

I'm in agreement with you there, but if the verifiable bad acts were limited to two spilled drinks, I'd probably stop short of playing the police escort card.

EricH Sep 26, 2023 4:31 pm

Consider the situation for the FA. Your mom complained, so the drunk was likely an unacceptable seatmate. Unless there was an empty row elsewhere, the only way to get your mom away from him without putting someone else next to him was to move your mom.

zeus2120 Sep 26, 2023 6:21 pm


Originally Posted by EricH (Post 35615339)
Consider the situation for the FA. Your mom complained, so the drunk was likely an unacceptable seatmate. Unless there was an empty row elsewhere, the only way to get your mom away from him without putting someone else next to him was to move your mom.

Where's the line drawn? If the drunk is making physical contact, IT IS United's duty to protect their passengers, even if the flight is full.


Originally Posted by lksf (Post 35612909)
My mom was travelling in PP and had a terrible experience with an intoxicated seatmate.
The FA took way too long to handle it, and as part of it offered HER to move to economy (rather than kicking him to the back).
I sent a very angered complaint to UA but their response was quite plain with a minimal flight credit voucher.

Is it worth fighting with them over it? Or just take the credit and leave it?

Same exact thing happened to my wife on a flight we were on and separated by a few rows. Wife was in 21C. Drunk guys in 21B kept touching my wife's thigh and the thigh of the woman in 21A. Talking into their ears, saying "gross" things. Passenger was causing numerous disruptions during boarding which a blind eye was turned at every corner. Wife notifies me of the touching and his refusal to keep his hands to himself (I'm sitting a few rows back) and wife and woman in 21A notify flight attendant. Flight attendant told my wife that she should switch seats with me. But what about the woman in 21A? She was affected just as badly. I told the FA that if I switch seats and he continues to grope woman in 21A, it'll be a guarantee that we're diverting. FAs decide against having us switch and instead tell the passenger he needs to stop. Guy ends up frustrated, but passes out for the rest of the flight. Quite honestly if a passenger is sexually harassing and groping seat partners, action should be taken -- not just "hey victim, lets move your seat and put another pour soul next to the drunk". FAs acknowledged the passenger should have never been allowed to board by the gate agent and that management would be standing by upon arrival to take a report. Management ends up telling us the passenger was a 1K with a large corporate entity and unfortunately nothing would be done. At least they were honest!

drewguy Sep 26, 2023 6:37 pm


Originally Posted by moondog (Post 35613957)
Drinking $2000 worth of Salon is a logical extension of, "I got this ticket for 70k miles + $5.60, and see how much value I'm extracting."

I must admit that since I would (probably) never buy $1500/bottle wine, when it's offered for "free", I order a glass or two out of curiosity.

Okay, I'm intrigued. Where can I get some Salon for 70k miles + $5.60?

lincolnjkc Sep 26, 2023 7:13 pm


Originally Posted by zeus2120 (Post 35615522)
Same exact thing happened to my wife on a flight we were on and separated by a few rows. Wife was in 21C. Drunk guys in 21B kept touching my wife's thigh and the thigh of the woman in 21A. Talking into their ears, saying "gross" things. Passenger was causing numerous disruptions during boarding which a blind eye was turned at every corner. Wife notifies me of the touching and his refusal to keep his hands to himself (I'm sitting a few rows back) and wife and woman in 21A notify flight attendant. Flight attendant told my wife that she should switch seats with me. But what about the woman in 21A? She was affected just as badly. I told the FA that if I switch seats and he continues to grope woman in 21A, it'll be a guarantee that we're diverting. FAs decide against having us switch and instead tell the passenger he needs to stop. Guy ends up frustrated, but passes out for the rest of the flight. Quite honestly if a passenger is sexually harassing and groping seat partners, action should be taken -- not just "hey victim, lets move your seat and put another pour soul next to the drunk". FAs acknowledged the passenger should have never been allowed to board by the gate agent and that management would be standing by upon arrival to take a report. Management ends up telling us the passenger was a 1K with a large corporate entity and unfortunately nothing would be done. At least they were honest!

So my incident I mentioned was disturbingly similar to this except we were both guys and it was in F. Dude practically flopped in the seat next to me (after sprawling across the D/F seats opposite first) and then immediately started trying to touch my thigh, leg, "help me" putting earbuds in my ears, order "us" champagne as a PDB, and more inappropriate touching attempts.

At first I tried to ignore him (it was a red eye, I really just wanted to fall asleep) but as it went on and he got weirder I realized that not only wasn't I going to be OK sleeping next to this guy but I wasn't going to be OK awake next to this guy for 5 hours in a metal tube. I grabbed my carry on, went to the galley and told the FAs working boarding that he was drunk, high, or both and one of the two of us was getting off of the plane. (I was actually expecting it to be me but wanted to make sure they were aware of him)

The first FA was like "Oh, he's not with you? Just wait here, we'll find someone to swap seats with you". I looked at him like he had grown a 2nd head and repeated my ultimatum loud enough for the other FA to hear. Second FA latched on to the "drunk" part wasted no time getting the captain, captain came out and evaluated and then got the gate agent to remove him from the aircraft and apologized that the GA "should have caught that"

Perhaps I was more of a (jerk) than I needed to be but the idea of the solution being to let him assault another passenger on a redeye flight just did not sit well at all with me -- open seat next to him or him off airplane avoided that outcome, swapping seats would not have. (That flight is the one that led me to commit 14 CFR 121.575, quoted above, to memory. Luckily I haven't needed it in the past 12 years.

narvik Sep 26, 2023 7:29 pm


Originally Posted by zeus2120 (Post 35615522)
Same exact thing happened to my wife on a flight we were on...

and:


Originally Posted by zeus2120 (Post 35615522)
Wife was in 21C. Drunk guys in 21B kept touching my wife's thigh and the thigh of the woman in 21A. Talking into their ears, saying "gross" things....


We can only go by how these situations are described here, but to me, your wife's experience and the OP's mother's experience don't sound like the "exact same thing" at all.


Added:

Originally Posted by zeus2120 (Post 35615522)
Quite honestly if a passenger is sexually harassing and groping seat partners, action should be taken...

100% agree. You yourselves could have pursued this action once you realized that United wasn't going to.

zeus2120 Sep 26, 2023 7:50 pm


Originally Posted by narvik (Post 35615634)
and:




We can only go by how these situations are described here, but to me, your wife's experience and the OP's mother's experience don't sound like the "exact same thing" at all.


Added:


100% agree. You yourselves could have pursued this action once you realized that United wasn't going to.

Same exact thing as in: tell the victim they have to pack up their belongings and "move". It should be the other way around...


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